If my car broke down in front of Japanese Motor Works I would push it to the nearest Honda…read moredealership to be repaired. Japanese Motor Works are incompetent and dishonest. They will tell you they have identified the problem with your car and how to solve it, yet after they have implemented their solution they will inform you it did not solve the problem but they will still charge you for it. You still need your car repaired so now you are trapped, next they will pacify you by assuring you this time they have definitely identified the problem and how to solve it, so you give them the go ahead and cross your fingers. A few days later you will receive another call informing you their new solution did not solve the problem either but they will still charge you for that too. They will drag this process out for weeks and squeeze you for 5 to 10 times the amount of their original quote. I am not the only person to have this experience with Japanese Motor Works, they are notorious for it, ask around and see for yourself. You would think they would notice the lack of repeat customers and see it as a sign they might not be doing good business. Charging people for something that does not work should be illegal. What a pathetic way to make a living.

My daughter is at UGA and her car broke down. I looked for the shop with the best reviews and…read morefound this one. After paying 395$ for diagnoses and repair the car broke down again with the same issue less than two months later. I had the car towed back to the shop and they refused to let the wrecker driver drop off the car. Now the car is at some random shop maybe I'll have better luck.

They deploy very aggressive upsells to unsuspecting clients. If you take your car in to get the…read morewindow wipers replaced, they will then tell you that your mufflers are bad and "have" to be replaced. If you do take your car up there, be sure to take someone that knows cars to advise you what is bullcrap. Always tell them to ONLY do what you originally asked them to do!!!

Safe and comfortable place with coffee and snacks while I waited. Always honest and friendly.read more

Had a very good experience here, great customer service and they fixed my car quickly and at a…read morereasonable price. Make sure you say hi to the kitty in the waiting area, he's very friendly!

The workers were very helpful and respectful. They were able to help me with something for free!read more

Fast friendly service at a great value. We have used several auto repair shops in Athens and…read morealways felt like we were either over charged or received subpar work, but not at Hawthorne's. Go see Randy, I promise you won't be disappointed.

I had a really positive experience with Hawthorne Automotive. They were super polite and kind,…read morewhich I really appreciated as I'm not too car-savvy. They were able to get my car in the next day, took a look at the noise I was concerned about, and tightened a loose part they identified as the likely cause. They didn't even charge me anything for the quick fix. I was so appreciative of their honesty and integrity and I'll definitely be coming back. Would highly recommend them to anyone.

My a/c wasn't blowing cold and I used Yelp to find 4 or more available companies that would be…read morewilling to offer help. Amare Mobile Maintenance was the only company willing to even look at my issue. He diagnosed it via phone and gave me a price. Then he texted back with an alternative that would save money. Of course I was appreciative and gave to go ahead to come and fix it. He arrived exactly when promised and fixed the issue perfectly. I can't say enough good things about this young man. Friendly, honest, hard working, and meticulous. All at my residence. I'm a lifelong customer.

Huge shoutout to the whole team at Diversified. I reached out to them as I was new in town and saw…read moretheir 'Volvo' sign out front. Needed to get my daughters XC40 serviced before she heads back to school but had a very tight window of times to get the vehicle in. James said he had an opening that same afternoon if I could get it there and drop it off. Brought it in and they got to work. Picked it up aging a few hours later better than when I dropped it off. It was also cheaper than the quote I got from another shop down the road. Keep up the great work gentlemen!

James is great! He was able to fix my car's AC issue quickly and at a reasonable price. Great…read morecommunication, and Charlie, the sweet lobby dog, adds a lot of joy to your car maintenance experience :)

I had a tire blowout on I85 right as I crossed into GA. I goggled to find the nearest tire store…read moreand am very grateful it was Smith Tire Pros. They did not have new tires in the right size for my vehicle but offered me a used tire in good condition to get me home. They only charged me for the tire (great price) and got me back on the road quickly. They were honest and respectful to every customer that came in while I waited and I appreciate them for all they did for me. If you are within 30 miles of Lavonia, GA - go to Smith Tire Pros - it's worth it! Thank you for your help!!!!

Solid, hard-working crew set me up asap and got me back on the road. I really appreciated their…read moreexpertise when I needed help. Price was better than I expected too. I recommend if you're in the area.

Amazing service. Every single person I talked to (including the mechanic) was incredibly nice. I…read morewas worried about being taken advantage of but could truly never see a business like this doing that to anyone.

Pour attitude right out the gate rudely told me to take my own tire out of the back of my truck…read morewanted to sell me two tires for $120 for tires that the ones I had on it. I kindly the and they got wondering why I did not want the tires. I kindly said I did not want them plain and simple. They started getting an attitude with me again, do not recommend this place at all.