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    Ling Benjamin MD

    5.0 (1 review)

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    15 years ago

    Wow! A doctor who actually listened and talked to me for 45 minutes. He is wonderful, and truly wholistic. I will be going again!

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    Marshall - The lovely response regarding test results. Still, no follow up from her regarding any symptoms the patient should be aware of.

    Marshall

    2.6(104 reviews)
    2.2 mi

    My partner recently had surgery. From the time we checked in until we left the next day, we had a…read morewonderful experience. The volunteers at check in were kind and helpful. The nurses in preop (thank you, Tanya) were gracious and thoughtful. The surgical nurse, Beth, was funny and kind, which helped put me at ease as he went back to surgery. Afterward, the nurses who supervised his recovery were gentle and helpful. Overnight, the RN Carrie and the aide, Claudia were attentive, thoughtful and patient. Our day nurse, Bryan was funny and very helpful (be sure to check out his shoes!) Overall, this was the best hospital experience I've had. It was clear that the staff (and doctors: hats off to Dr. Molitar, who came out following surgery to ease my concerns and let me know how the surgery went. He had been in surgery all day, although it was late, he took time to come out to update me personally,) anyway, it is abundantly Care that Marshall Hospital cares. From what I understand, they've come a long way.

    I had a horrifying experience in April of 2024 here. I came for treatment for a neurological…read moredisorder that had become exacerbated, but was labeled psychotic, treated like I wasn't even a human being. I wasn't allowed to have visitors or make phone calls and there is no documentation in my records as to why my civil rights were revoked. It shouldn't matter if a person is truly psychotic or not, but staff here will treat you like a second-class citizen if they believe you are a psychiatric patient. Staff would not allow my husband to visit with me and they never even told me he showed up. I was devastated because I thought my husband had abandoned me when I was in a neurological crisis. When I requested my medical records, they were filled with errors, and they falsely documented that my husband agreed to transfer me to a psych ward. As if my husband doesn't know my medical history. He would never do that! Staff at Marshall documented that my rights to use the phone or have visitors were revoked. Whether you're on a 5150 hold or not, or a psychiatric patient or not, this is a violation of a person's Civil Rights and in violation of the Lanterman Petris Short Act ***(which BTW, the patient advocates and staff at Marshall told me they "never heard of the LPS Act", which is the law that governs 5150 Holds, and the law that California put into place in the 1960s TO END INDEFINITE HOSPITALIZATIONS AND CONSERVATORSHIPS and to make sure psychiatric patients did not have LESS RIGHTS THAN PRISONERS) My husband wrote Marshall a signed letter asking them to change the false documentation and false quotes they attributed to him in my records, but they wouldn't. El Dorado County Behavioral Health ended up correcting their false documentation in my records. But it wasn't without a fight, and it wasn't without severe damage to my marriage and my mental health. I even showed Marshall that El Dorado corrected my records. Filed 3 separate complaints about my medical records being erroneous and inaccurate, but they don't care. Now I have false diagnoses in my medical records, which are legal documents. In 2016, Marshall agreed to pay $5.5 million to settle allegations that it defrauded Medicare and Medi-Cal in billing. They were double-billing and practicing fraudulent documentation. Well, it seems that they are now trying to use psychiatric diagnostic codes in order to get reimbursed more money, since they can't get away with double-billing Medicare and Medi-Cal anymore. Psychiatric patients (and non-psychiatric patients) who are mistaken for substance abusers or psychiatric patients at Marshall are in real danger of losing their civil rights here and I don't say that lightly. I'm absolutely disgusted with this place and will never go there again. I was so upset about my experience at Marshall, I ended up creating an advanced directive just to have in writing that I am never to be brought to Marshall under any circumstances.

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    Ling Benjamin MD - physicians - Updated May 2026

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