Seek care elsewhere. Office staff is incredibly dismissive and rude, and are condescending with questions about billing or clarity on statements. Appointment availability was months out, regardless of severity of pain, recent hospitalization or symptoms. DeGuzman spent a total of 10 minutes with me on the phone, and then post-procedure, my results were given to me by the front desk person who didn't address the reason for my procedure or understand the context. My issue was unresolved and I have taken my case to another local doctor with a great staff and timely follow up with the actual doctor, vs the office manager. The office doesn't have the time for individual care, but the billing is sure prompt. read more

I recently underwent a colonoscopy with Dr. DeGuzman, and I must say that his professionalism and calm demeanor really help put you at ease. I strongly recommend him for anyone in search of top-notch medical care. read more

Lab tests such as a colonoscopy has an unpleasant rep. From the minute I walked into the facility I was greeted with a smiling helpful person. I wish I could remember all of their names to mention them here. Front desk to the nurses to the gal who rolled me out to the car... the best!! Thank you Dr. DeGuzman! read more

I have been to Dr. DeGuzman several times now. He and his entire team are top-notch professionals, very accommodating to work around your schedule and fantastic attention to detail. I would not go anywhere else. read more

Dr Lino and his staff's service is extraordinary. It is more than expectation. I am glad that I am under his care. read more

I have been Dr. DeGuzman's patient for 10 years. He and his staff are the best. He's done my endoscopy and colonoscopy twice in the past. It was fast and painless. read more

Love Dr. DeGuzman and especially the staff. Very friendly, acknowledge you immediately when you arrive at their office, very friendly and willing to be helpful. Especially his assistant, and I really apologize that I do not remember her name. Very patient with me and my concerns. She took the time to explain to me, again, my issues and very helpful in suggesting remedies to help alleviate my pain. Would recommend them to anyone with digestive issues. read more

I had my Colonoscopy today, from the girl that checked me in at the front desk to the girl who took me back and prepped, to the nurses, anesthesiologist and Dr DeGuzman, all were very courteous, professional and extremely nice. Thank you for the great experience! read more

From the front desk to the very end I was taken care of with thoughtfulness, smiles, and making sure I was comfortable and know what exactly is going to happen. Everyone introduced themselves and made sure I knew their job and what they would be doing. I highly recommend Dr. DeGuzman and the staff. read more

I highly recommend Dr de Guzman. He is a skilled professional and the staff at Hoag is great.

The service I received from Dr. DeGuzman and his PA Anne Burkel was great, they were attentive and listened to every concern and question I had. The office is clean and comfortable, the process from checking in to checking out was easy. The front desk staff was knowledgeable, attentive and very friendly. I definitely recommend Dr. DeGuzman, Anne and their staff for any patient seeking medical help. Thank you Mike A read more

My Doctor Donald Moy referred me to Dr.Deguzman and i've had nothing but troubles with trying to get an appointment. Ima young guy and Dr.Deguzman and his team doesn't respect the jewish community. They keep pushing my appointments out. When i try to call or get a hold of someone they never answer me. When i finally get ahold of someone they give me attitude after me asking them very kindly why i haven't been able to get ahold of anyone. I'm just out here trying to get some quality health care here. They discriminate against the jewish community disgusting. read more

I had a tele appt with Dr. DeGuzman yesterday, he was very knowledgeable and addressed a few questions I had. Glad my Dr. referred me to a great gastrointestinal Dr. read more

The procedure went with no problems. Dr. Deguzman is who I recommend for any of your internal medicine needs. His office staff was very helpful, and their follow up was great. read more

Dr. de Guzman and his staff are very professional and patient responsive. They answer any and all questions with courtesy. The facility is also excellent and I cannot say enough about the staff. All of them are professional and friendly. I would recommend Dr. de Guzman and his office to anyone. read more

I had a great first meeting with Dr. De Guzman. He was very familiar with my file and my previous tests. He spent 40 minutes getting to know me and my medical history. He is very personable and his recommendations were right on target. I had the feeling right away that he is a doctor that cares about his patients. Dr. De Guzman's nurse and front desk staff are just as nice and caring. Thank you, D. Mayfield read more

If you have to go to an Internist, I highly recommend Dr. DeGuzman and Staff. Very caring during difficult times.

Great staff. Everyone, including Dr. Guzman were very informative and catering to questions and concerns. Made my visit easy I stead of scary. read more

Having moved from Oregon was looking for a good fit to establish care and monitor my liver after a heavy surgery a few years back. I went to another practice first and was traumatized, so was very carefully looking for my next choice. I could not have been more pleased. Kind and patient medical assistants, a friendly smile and a very knowledgeable physician listening and providing good advice to ensure your best care and health. Definitely a place I would recommend. read more

DeGuzman is the worst. Arrogant and lacks knowledge. I've run into him and he tries to insert himself in my case. I have told appropriate people not to allow him access to my information. Cc: Hoag Cc: patient grievance. read more

I've bed. With Dr DeGuzman for a number of years. 10 out of 10 always. I'm always treated well and appreciate the professionalism.

I can't say enough about my positive experience with my colonoscopy by Dr DeGuzman and his team today. Need an actual reference text me Steve 9498823006. I'm a real person. I went in feeling uneasy and left feeling great. Thank you Dr DeGuzman. read more

Unbelievably friendly yet professional staff. From from the front desk to Dr. Deguzman

Very careless and unsympathetic group of "medical professionals". They have no interest in patient success, only in getting paid

So far so good.Only four stars because haven't even been to visit. I like the idea of virtual appointments. Very down to earth staff , and thanks to Dr. D for the interview.Much respect for all you medical workers. Thanks.... Paul S. read more

I can't speak to the Doctor's quality but I am unhappy with the responsiveness of the office staff. I called the office on a Tuesday morning and was put on hold for 8 minutes. I called again and was connected to a voicemail system which promised a callback within 24 hours. As I did not hear back on Wednesday morning, I left another message on the voicemail system. I finally received a callback at 6pm on Thursday evening. I am sure the office is quite busy but I am not interested in chasing a doctor for a routine colonoscopy which would cost me $600 out of pocket and cost my insurance company thousands of dollars. If there's anything I've learned from dealing with doctors in the Newport Beach area it is to avoid doctors that don't have office staff answering the phone. If you call a doctor during business hours and you're shifted to a voicemail system, find another doctor. read more

This was my first visit with Dr. DeGuzman. While filling out the required paperwork I was surrounded by beautiful portraits of someone's personal travels. The photographer captured the real essence his travels. It put me in such a comfortable space. It was the most moving experience in a reception area. But, it didn't end there. The flow continued in every room. The personal touch made Dr. DeGuzman accessible and easy to communicate with. Thank you to Dr. DeGuzman and wonderful staff. I have all the confidence for the upcoming procedures and continued care that I will receive. read more

Doctor DeGuzman is very experienced. He is able to address my concerns and suggest appropriate measures. His staff is also very friendly and accommodating. read more

I'm really just reporting a first impression as no procedures have been completed, but my contact (all virtual) with the office staff and the doctor has been entirely positive. Everyone seems pleasant and professional and I look forward to receiving treatment there. read more

Virtual appo, good decent experience given the pandemic situation. I have been a patient of Dr. DeGuzman for around 12 years and he is a great doctor in his speciality, definitely recommend for any gastrointestinal issues. read more

Dr.deGuzman is always caring and considerate during any appointments we've had over the years! I highly recommend him to anyone who has asked for his specialty! read more

My first visit to my new Gastro Dr. I really love this office in HB at the Hoag on Beach Blvd. Annie the PA was Great! I usually am very nervous at any Dr appt and When I met Annie, she just made me feel calm and her information was great! Such great professionalism and I appreciate it. I left with a Smile and my nerves were calm! No sweating from stress! Thank you! read more

Don't plan on ever actually talking to Dr DeGuznan. The first office visit is with his PA and reams of fine print that is very patient unfriendly. You need to get your own insurance estimate. On procedure day, I talked to the doctor for 20 seconds. He discussed the results with the person who was my ride! Would you agree to use a doctor if he explicitly told you up front, first thing that you would never actually talk or meet with him? My results were ok but I have questions about diverticula and received no guidance on how to arrange my follow up. read more

Dr. DeGuzman has to be the worst Doctor I've seen at Hoag! Both of my appointments I was seen late. After my colonoscopy he came into talk to me, while I was still under sedation and gave my info to my husband, which isn't even on the form!! My 2nd apt for an endoscopy, after being 1-1/2 hours late, I was brought into the procedure room and he was working on another persons chart on his computer right in front of me!!!! After the 10 days, I called to get my results, o hold for almost 20 minutes, then was told the Dr. would have to call me back. The next day I called again, no Dr. The 3rd day, I called and was told he would call me back. That late afternoon he called me back and told me it was fine. On my appt with my Regular Dr. she told me 3 issues that needed attention and I would need a follow up endoscopy. I will not be going back to him! read more

I was in terrible distress recently and a friend did the research to find Dr. DeGuzman. They were able to get me in almost immediately with Anne, his PA. She was WONDERFUL! Listened carefully, asked pertinent questions, was sympathetic, comforting, well informed, and presented me with a strategy that is working! I'm grateful to be under her care and look forward to meeting Dr. DeGuzman. read more

I met Dr DeGuzman and his PA for the first time. They were professional and attentive. They asked a lot of questions, listened to what I had to say and discussed with me alternative solutions. I appreciate their patience and professionalism. I look forward to being their patient and receive the right treatment for my issue. read more

Prompt! Very professional and friendly staff. Easy to access office and convenient appointments.

Dr. DeGuzman and staff are professional and on it. Administative part and follow up are exceptional. Dr. DeGuzman is the doctor you go to for an colonoscopy. read more

Dr. DeGuzman & his staff are top notch. No issue (no matter the size) left unattended! Really happy to have found this practice.

Thank you Dr Len, his PA and nurses For being professional, prompt and caring. You guys made my procedure painless, comfortable and easy. Keep it up and see you in a few years. Your efforts are and nice work is appreciated. read more