I've had very good experience with Tony's appliance I would recommend them as a company very good…read moreservice in the future if I need any appliance I will look there first

The prices of NEW appliances are outrageous! I had a power surge problem and it fried all my…read moreappliances! I'm a retired, fixed income, senior citizen. I went to TONY'S USED APPLIANCE, on Railroad Ave. in Ceres, They were the nicest people, super friendly and most of all, AFFORDABLE! The appliance comes with 90 day warranty. And YES they stand behind every appliance they sell. So I basically got a new kitchen I could afford, refrigerator with ice and water in door,side by side, range and oven, ( gas,)for less than I would have paid for just a range and oven!! These guys are the best! Try them out if you ever get into a jam. They deliver and take the old stuff away. Real Nice looking appliance and very very CLEAN, even the store itself is very clean, so no worry about bugs!! Many thanks to Tony's You saved me a bundle and stress. Helen Knoll

Really nice and helpful. Made delivery and haul away a dream. Truly appreciate the great service.read more

Disappointing Customer Service…read more I purchased all of my home appliances, including my washer and dryer, from Direct Appliance, so I was very disappointed with how they handled an issue with my dishwasher. The dishwasher stopped cleaning properly, particularly the top rack. A technician came out, spent only 5-10 minutes looking at it, and concluded that the dishwasher pods were creating too many suds--even though I was using the recommended pods. I called back and explained that the issue clearly wasn't resolved. I was told the lead technician would contact me, but he never did. A few weeks later, I called again because the problem persisted. They wanted to charge me another service fee to come back out. After going back and forth with the service department, I was told, "We have the right to refuse to service you," and that notes would be placed on my account. I ultimately diagnosed and fixed the problem myself. A 30-cent screw had come loose, causing a loss of water pressure to the top rack--a common issue with these dishwashers. What frustrates me most is that the problem could have been identified with a more thorough inspection. Instead, the technician settled on the first explanation and left. After spending a significant amount of money with this business on our appliances, I expected much better customer service and support. Unfortunately, based on this experience, I would not recommend Direct Appliance.

Great prices and customer service! First stop and we were sold! My daughter wanted a green couch…read morefor her first new place and they had the perfect set! Thank you!!

I ordered and paid for a coffee table and an end table months ago. Still no delivery and no one…read morereturns my call anymore. The units have been in a warehouse in Los Angeles this whole time but The Furniture Market won't pay to have them brought up to Modesto unless it's with some other large order because it costs to much. I get being efficient but I'm getting shafted here. If they have something in the store you can get good deals here but beyond that I no longer trust them to deliver. Everything is paid for! Where's my furniture? Locked in storage in Los Angeles for months now

I bought a sectional less than a yr ago. This company went out of business. Its an Ashley furniture…read moreso I called them about how the boards all creek and make noise and the cushions are almost flat. They said its from a 3rd party seller so wont stand behind their furniture. I don't know what to do. Good News found the sales person at Roomexpress and they are sending me new cushions so they are standing up to their sale of the furniture! Alex at Room Express on veneman ave in Modesto is great. My next purchase I will go here first.

Amazing customer service!…read more A lot of great options and variety of furniture with a great value! Definitely recommend stopping by!

Excellent and very knowledgeable lady that I spoke to on the phone to find out if they had the…read morestone we needed. She asked someone to verify that it was there so we could pick it up today. We drove over it a few hours later and joyfully picked stone up.

Service was good, the workers all seemed very hard working, and very knowledgeable. The ladies…read moreinside speak to you as if you are a professional landscaper and know all their landscaping language. I felt lost. Maybe they can gage their customers a little better and be a little more patient and explain things a little better, but overall I would come here again.

After couch shopping for about 3 months for our new house we happened to stumble across this store…read more Had never been before and with not feeling 100% about the couch we had already picked out from another store we thought we should stop in. SO GLAD we did! Right away we were greeted by Ravi. She greeted us and gave us our space which was great. Didn't follow us around, just reminded us if we have questions to feel free to ask. Ravi was amazing and helped us create our couch. She was able to take the couch we already created from another store and a couch we liked at HSH. Our couch was just delivered yesterday and we couldn't be more happy. Ravi was very attentive and extremely helpful during the process. We'll definitely suggest HSH to anyone looking for furniture!

HSH furniture sells high quality furniture at reasonable prices. I discovered this store while…read moreperusing Yelp and visited it several times to accumulate over $10,000 in furniture purchases. I'd like my review to be as objective as possible, so I will offer a pros and cons list of shopping here as well as a general recommendation at the end. This review is based on thinking and reflecting on my purchases for over a month. PROS: *The salespeople here are friendly and helpful. I worked with Ravi, and she stood by us for every aspect of the process, helping us coordinate furniture with our home and being patient and kind. She is very knowledgeable about furniture and will go out of her way to help. Loved working with her. *The furniture is high quality for the price. We also shopped around at other stores, including Living Spaces in Manteca and nothing comes close to the value and quality you get with HSH. *Their showroom is nicely organized, clean, and spacious. They take pride in their offerings and offering competitive pricing. I was able to successfully negotiate our purchases and am happy with the overall quality (with some minor exceptions). I purchased the extended warranty and haven't had to use it yet, but I was reassured the process is smooth should I need to do so. I will update this review should I ever need to activate it. CONS: *Their store is HOT and the air conditioning is set to around 81-82 degrees. I have never been in a furniture store that was so stuffy. Management should take note and cool it down by at least 5-6 degrees. *The delivery crew was RUDE and slightly unprofessional. They came into my house with their shoes on (no booties) right after we steam cleaned our carpets in preparation. When I asked questions or made suggestions, one of the guys responded with attitude. I didn't like that and it rubbed me the wrong way. *When I noticed some minor defects in the furniture (chairs were uneven at the bottom), a minor scratch on the vanity and the drawers were hard to open and crooked, I was told that it was possibly my kitchen floor that was uneven (for the chairs) and that the design of the drawers is not a defect but an asset for child safety. Well it turns out the chairs were the issue and the bottoms were not even. My wife had to rig it with some dollar store stoppers but our floor was not the issue. Fortunately, everything is fine now. I'm still skeptical that the crooked drawers on the vanity are a design defect. Delivery fees are steep, at $300 flat rate plus they charge per item to haul (I spent $160 to haul a sectional and table with chairs). It's only worth paying these fees if you are buying furniture in bulk. Not worth it for single pieces. CONCLUSION: Despite the relatively minor (but annoying) issues with the delivery and quality of a few of the items, buying furniture from HSH was an overall positive experience. Ravi was a fantastic associate to work with and I would gladly work with her again. She is very friendly and strives to ensure her clients are happy. As for the store management and delivery crew, they need some work! Make the environment more welcoming for clients by lowering the air conditioning and train the delivery drivers to respect the homes they enter by wearing protective booties and acting more professional. I would return to this store to purchase smaller items but I'd be unwilling to buy much else because of the steep delivery fee. For instance, I wouldn't want to buy a $1000 dresser and then have to pay $300 on top of it. Other furniture stores offer less expensive delivery options. At living spaces, delivery is $99, by comparison. This store needs to iron out some minor issues, but they are the nicest furniture store I've been to in the entire Bay Area. Thanks Ravi for a job well done, and hopefully this review provides validation as well as opportunities for improvement.

Yep!!they did it again!!I appreciate you guys so much! I have been using direct appliance service…read morefor many years now! They are always on time!fast repair rate! Fair prices and always friendly! This is why so many people I know uses service from them!thank you again folks!!

From sales to selection to delivery Direct Appliance was excellent. I was in a rush and they were…read moreable to assist me with a very nice refrigerator at a reasonable price. The delivery guys were so accommodating and delivered on a Saturday. I highly recommend Direct Appliance Outlet.

We buy all our furniture from here they are the nicest people . Delivery guys are great tooread more

Bought furniture for my apartment and my Ashley Furniture double recliner had a issue with a broken…read morerecliner latch. I went to the store in Oakdale with my receipts and the Lady was extremely helpful and nice. 2 hours later a repairman from the Oakdale store was at my front door and 30 minutes later my double recliner was fixed! Now to me, that's exceptional customer service !! I definitely recommend Windmill for all your furniture needs !