I would like to share my recent experience with "Liquor Town" in South Hadley on 202. My husband is a regular customer there and always buys from them because it is close to us. He made a comment about a year ago that they only take recyclables back if they are organized in the original box. Because of this inconvenience, my husband accumulated about two years worths of beer cans in our garage. I have this week off from work so I decided to split the return work in two days as I can't fit that many cans in my car.
I first went to Liquors 44 in Holyoke and returned most of them, then went to Liquor Town to return the rest that the machines don't take because they don't sell them in their store. The first day, Liquor Town took 62 cans for me but I had to sort them (same brand together). When I went today, they told me "we don't have the machines....take them to the machines in other stores", and "we will only take one kind if they are all together". After I explained I already went to liquors 44 in Holyoke and they didn't take those I have in the bags that I know I bought them from their store, and I don't mind sorting them again, they demanded to see the receipts. At that point, I got so mad, so I walked out the store and decided to never return there. I don't understand why a regular customer like my husband should continue to inconvenience himself to this store. We regret spent thousands of dollars there. Liquor Town took the deposits we paid at the time of purchase and gave us a hard time about returning them. Not a business I want to support.
There was a man in line that overheard my augment with the staff/owner there, and suggested I take the cans to Liquor 44 in Chicopee. I did end up going there after walking out. Their service there was excellent. I was doubtful the machines will take any that they didn't take in the Holyoke store. A staff named Rick saw me trying to return a bunch and got spit out again, told me he would take and count them manually for me. Liquors 44 will be the store my husband and I will go moving forward. read more