Dr. Helou is a true professional and genuine human being. I recommend going to his practice for…read moremedical care.

I have been going to Georgetown medical about 8 years. The doctors are great but reception area is…read morehorrible. The staff (some not all) are ignorant. When I call they are always in a hurry and do not listen to me situation clearly. There is one person in particular I wish they would get rid. (Not sure if I can mention names). Just letting people know beware of their horrible staff.

There is a girl working in the office behind the glass sliding doors named Billie who has a…read moreterrible tone of voice. The way she speaks is flippant and condescending. If you question what she's saying she gets all in a tizzy, an angry tizzy. Her voice become faster and louder. She doesn't make eye contact when she is speaking that way. And if you really make her mad, she runs back to Dr. Helou who then tells her to tell the patient they can't be seen today or ever. You are kicked out of the office. When trying to ask questions after that statement she yells "I don't care" followed by flipping the bird at me, that's right, she stuck her middle finger up at me. This behavior is abhorrent and "Billie" should be fired free today.But Dr. Helou, obviously, enables her. 000 Stars.

Thanks to Dr Castner, we are able to enjoy the rest of our vacation. She was highly recommended and…read morewe can see why. She came right over and diagnosed my son. Very down to earth and extremely knowledgeable. Thanks so much!

We were on vacation when our son had pain in his ear. I called after dinner and she answered and…read moresaid she could come to our place in twenty minutes. She asked a few questions and told us what it was most likely to be, then checked it out. She was thorough and good with our son. Sure enough, she was right, and with a prescription, this was a quick and easy housecall. She accepted a credit card through Square, but would have also accepted a check. She said she was only here in Bethany Beach during summer months, so we lucked out there. If we lived closer to her office in NW DC, we would consider her for a family doctor. It was so nice to deal with a down to earth doctor who was not rushed and had great people skills. As promised, she sent an invoice about a week later so that I could file for health insurance reimbursement.