Dr. Hansard is absolutely amazing! She took me even thought I am not trying to get pregnant. I had a good surgery with her, she made me feel less anxious about it. My surgery went smoothly, even one of her nurses called me the next day to make sure I was okay. I will definitely be back when I do want to get pregnant! read more

I am deeply concerned about the quality of care provided by Texas Fertility, particularly by Dr. Lisa Hansard. It appears that her primary motivation may be financial gain, rather than the well-being of her patients in the long term. I have consulted with legal counsel and have learned that my case is not an isolated incident. With nearly 20 years of experience in the medical field, I have never encountered a physician with such poor bedside manner, dishonesty, malpractice, and disregard for follow-up care. I underwent what was supposed to be a routine fibroid removal surgery with Dr. Hansard, only to discover at my two-week follow-up appointment that she had performed a different surgical procedure, informing me, "I am very sorry, but you will need to contact a surrogate." This was after myself and my mother requesting nothing to be done if she discovered a fibroid was not the issue. She went against my wishes and even changed my consent form. This shocking news was delivered to my mother, who was left to explain the situation in Dr. Hansard's absence. I have never in 20 years known a surgeon to perform a procedures other than what a patient consented to then LEAVE the hospital without explanation. When I finally had my 2 week follow up, I asked why she didn't inform me herself or hadn't returned my calls. To which she said " I was on vacation." At my two week follow I expressed my concern with right calf pain and pain at my incision site. Dr. Hansard NEVER examined me. She had me in a consulation room on a couch and sat approx 10 feet away from me. Walked me out front and discharged me. A few days later I ended up in the emergency room, then admitted to the ICU. With the following: sepsis, abdominal abscess, dvt, PE & heart issues. I was a healthy 36 year old female seeking my first child. Despite my critical condition and subsequent 15-day hospitalization in the ICU due to sepsis, deep vein thrombosis, and multiple pulmonary embolisms, Dr. Hansard failed to provide adequate care that could have resulted in my death. As a result of her negligence, I am now unable to conceive children. Dr. Hansard has failed to initiate any form of contact or offer follow-up care. I have inquired an immense amount of debt due to paying for fertility visits and now a multitude of hospital bills. Do yourself a favor and never trust your life or the life of your future children with this doctor. read more

We went for a consultation and were immediately turned off and will not return. We had already had some extensive genetic testing done and when we told her the name of the test she repeatedly said it didn't exist and we must be mistaken. I quickly googled it and showed her the test and she was still defiant. She was inaccurate and defensive on multiple things we knew to be true. At no point did she give us the benefit of the doubt or politely say maybe it's something she's not familiar with etc. she demonstrated not only a lack of knowledge but a supreme defiant confidence in doing so. I've never had this bad on experience with a dr. read more

I can't say enough about how wonderful Dr. Hansard is! I made an appointment with her for a second opinion on an ovarian cyst. I decided to see a fertility specialist thinking they would be the most skilled in protecting my fertility should I need surgery. I was very nervous and felt a little silly for seeing a fertility specialist, when I hadn't technically been told I have fertility issues. Dr. Hansard was reassuring and quickly suspected it was more than just a simple, functional cyst like my gynecologist said. Within two weeks of my initial​ appointment, I had surgery to remove the cyst. Like someone else said, Dr. Hansard has incredible bedside manner. She held my hand as I fell asleep on the table for surgery. During surgery, Dr. Hansard found I have endometriosis, removed it and has a treatment plan in place. I am so glad I found her. Her office is also very helpful! I've called her nurse, Kat, a few times. Once I talked to her immediately and the other time she called me back in 20 minutes. I've never been able to get in touch with a doctor's office so quickly! Kat was very thorough in answering my questions and encouraged me to call her if I had any more. Dr. Hansard and Texas Fertility Clinic are absolutely wonderful! read more

Dr. Hansard is truly wonderful. I came to her after leaving another fertility physician in town and am very glad I did. She reviewed every piece of history I brought to her in detail (which was a lot), and I really feel like she considered what the various options were for me. We did go through a few different things before ultimately proceeding with IVF successfully. Before starting the process she sat me down and discussed the details of each step and the risks involved. As a result, I really felt like I had all the information I needed to make important decisions. I felt completely supported by her and her staff through all the extensive steps. I met several of her partners throughout the process who were all awesome as well. They are a well-oiled machine yet they make a point to keep the personal touch. In fact they even sent a little gift after I successfully delivered my baby boy. I rarely had to wait more than 15 minutes for my appointment which was shocking after routinely waiting 90+ minutes with my last fertility specialist. Offices as well as surgery center seemed very nice, clean, etc. Also of note-- they are affiliated with Ovation lab who from what I understand is one of, if not the most advanced lab in the country. Go see Dr. Hansard! She will listen to you, guide you, and hopefully get you pregnant! read more

My husband and I loved Dr. Hansard and her staff at Texas Fertility! We transferred from another clinic in Austin and we were pleasantly, and thankfully, surprised at the differences we experienced. Dr. Hansard was always on time, patient, and clear about the plan she had for us. We were so appreciative that she valued our time, didn't keep us waiting, and always treated us as family. I don't think we ever waited more than 15 minutes for any appointment (when we were waiting over an hour at the previous clinic). We felt immediately at ease in her care and are so thankful to have found her. She is skilled as a surgeon and as a bedside practitioner. I could not recommend her more highly. Also, the staff at Texas Fertility was exceptional. Always communicative, always prompt. I never had to wonder if they were going to call or follow up. They were often calling me before I expected they would. Megan in particular is amazing! read more

Dr. Hansard may be a good fit for patients who want a doctor to take complete charge and not have to think about the course of treatment they're on. If you're a patient who needs to ask questions and actively participate in your health decisions, however, I strongly advise against Dr. Hansard. First, she presents some medical information as absolute certainty when in fact the research is quite mixed. For example, while she was emphatic that a hormonal IUD would absolutely not impact egg retrieval outcome, numerous studies (and also my ob-gyn) say the research is more mixed. I didn't learn this until it was too late for me to remove my IUD; I would have much preferred to make an informed decision based on a more nuanced presentation of the information. Second, she reacts extremely defensively and unprofessionally to even the smallest questions about treatment. For example, she told me that the hormone-stimulating medications she'd placed me on would not exacerbate my endometriosis. I asked "are you sure?" (really, that's all I said) and she responded very angrily that she "did not go to twelve years of medical school to not be sure," and that she took this question to mean that I was "challenging her education level." (Later, I received a second opinion on this question from a leading endometriosis/fertility doctor in Houston, who said that the meds Dr. Hansard had given me could, in fact, make endometriosis worse.) Before I chose Dr. Hansard as my doctor, I wrote her to say that I was a patient who needed to ask questions and do my own research as a way of coping with my health anxiety and because of my career background in research. During the confrontation I just described, I reminded her of this email--I'd been very upfront about my needs as a patient, and had tried to make sure we'd be a good fit. She responded: "well, there are questions and then there are questions." Finally, she and her staff frequently provided me with contradictory information about my treatment plan, and then totally reversed course at the very last minute because either she or her nurse misread an email I'd written about my health history. Did she apologize for this? No--instead, she somehow managed to blame me. read more

Dr. Hansard is the best doctor I've had. She listens, cares, and steered a course for the best treatment for me and my family. If you are looking for reproductive assistance in Austin, I highly recommend. TFC and Dr. Hansard. read more

I was recommended to Dr. Hansard from two other friends that were having unexplained infertility issues and then successfully conceived through IUI. During our first initial visit with her, I knew I had made the right decision and she immediately made me feel at ease with her bedside manner and knowledge. We ended up conceiving naturally through her help with ovulation tracking at first but then had a miscarriage. We then tried two rounds of IUI and on our 2nd round we were successful. This is one of the most stressful things a couple can go through and I know she fully understands that. I must say my favorite was her support staff and how tentative they were to me as a patient. Whether I was calling in to make an appointment or ask a number of questions, they were always there. Even when I had my miscarriage, I will never forgot how supportive Nurse Jamie was with me and how she gave me hope and comfort on one of the worst days. Thank you Dr. Hansard and team! read more

Dr Hansard and her associates are wonderful. We had 7 IUIs there and laparoscopic treatment for endometriosis. Very professional and board certified in infertility. The best is Austin! read more

SO WONDERFUL! The staff at the TFC was so accommodating, helpful, and caring. They got me in for an appointment right away and moved forward with making arrangements for the procedure I needed to have done. Dr. Hansard was so knowledgeable and able to answer all my questions along with making me feel 100% comfortable! Also, the Surgery Coordinator, Cindy Suarez was phenomenal! She sat down with me and discussed my procedure, provided me all the information I needed, along with calling my insurance company and mapping out all my out of pocket costs! WOW! I have never been so impressed by an office and their staff! I highly recommend TFC!!! read more

I'm so happy I made the decision to see Dr. Hansard. I made an appointment with her for a second opinion on an ovarian cysts diagnosis. I felt kind of silly making an appointment with a fertility specialist since my fiancé and I aren't TTC at the moment but I'm very glad I did. Dr. Hansard was extremely knowledgeable and attentive. She took the time to understand my cycle an health history and my concerns. She explained everything to me in great detail and I left feeling confident in her opinion. I hope I don't have issues conceiving when the time is right, however if I do, Dr. Hansard will be my first call! read more

I am finally taking the time to write this review, I used TFC and Dr Hansard many years ago, and the experience was absolutely terrible, both for me and my husband. I drive though Mopac often, and everytime I see the building, it brings me bad memories; nothing I want to think about, but I think I owe it to my community to write about it. Why was the experience so bad? I would probably need pages to explain everything that was bad, I'll try to summarize: first and foremost, you are treated as just one more in the service production line, your individual needs or individual schedule does not count. Helping fit appts in your work schedule? forget about it. Learning your case or just simply your name? forget about it. She never remember anything about my case, she re-did everything my regular doctor had already done for me, she did not seem to have read the reports send to them. I spent about 8 months doing treatment with them, Dr Hansard never learned my name and more than once recommended procedures I already had done to then just say "oh, you already had that?" when that was in the records they had of me. She really never never learned my case, you are treated as one that needs to follow "their" process, which is going to be exactly the exact same 3 optoins, performed in exact the same way for absolutely any patient that steps in their office. Therefoere, for that procedure to be applied to you, you don't even need to see (or pay) the doctor, many times all you get to see is the technician. But you'll pay a lot of money even if a doctor is not needed, you'll pay like if it is. They don't care about your case, they care about making money out of people in desperate situations and about making you one more of their sample, so they can report in their "research" papers the "success" of what they do. I wish that building in Mopas was not so visible, it brings so many bad memories, my dignity was destroyed during the time I was with this practice, I finally decided to stop using them. I see many good reviews here, I believe that must be cases of families who were able to conceive, in taht, they found such joy, that all they can say is possitive. The TFC procedure will work for some, those that would be happy regardless, cause they met their objective of gettig pregnant, and the happiness is so overwhelming, that they cannot see the lack of individual care and compassion of this place. I must add my review is with only purpose of help others demand a better service, and for TFC to re-think their practice and stop taking advantage of people in desperate situation. I did get pregnant, but not through TFC and the sad and stressful experience they provided. My daughter is 4 years now and absolutely beautiful, she is so much joy!...the best can happen to you, but you don't need TFC for that. read more

We never knew what a great doctor and staff was/were until we met Dr. Hansard at TFC. She was incredibly compassionate about our situation and her confidence and optimism is what kept us going. If you are looking for an RE in Austin, do not look further! read more

I don't even know where to start. Dr. Hansard is by far one of the best doctors I've ever been to. I was diagnosed with a huge fibroid and was referred to another gynecologist by my PCP. I went for a visit and just did not feel comfortable with her. I'm fairly young and don't have children yet and did not want to risk having to have a hysterectomy and losing the ability to have kids. I did not feel reassured with the first doctor. She suggested that I see a fertility specialist and it was the best advice she could give me! I found Texas Fertility Center online and made an appt. with Dr. Hansard. I knew immediately I made the right decision. Dr. Hansard is confident (but not cocky) and immediately reassured me that she could perform the surgery and I absolutely did not need to have an hysterectomy. This was my first surgery, so I was incredibly anxious about the whole thing, but Dr. Hansard walked me through every single detail during my preop appt. The day of the surgery I knew what to expect. Dr. Hansard came in and we chatted for a second, then I was taken back to the operating room. The last thing I remember was Dr. Hansard holding my hand on the table. Such an awesome thing to do considering she knew how nervous I was. I woke up and it was over. I was concerned about the incision, but it looked great. You can hardly even see it! No complications, no blood loss (which can be a concern with these types of surgeries), and I was out of the hospital the next day! Prior to the surgery I kept hearing it would be a 6 week recovery, but Dr. Hansard let me know that I would be ready for work in 2 weeks. Wow, she was exactly right! I'm 2.5 weeks out and I'm just about at my normal self. I can't give her enough praise. I seriously wish I could have her as my PCP, but she is a specialist which is what makes her great. I highly, highly recommend Dr. Hansard. Even if you don't need reproductive assistance, but need some sort of gynecological surgery. She is caring, she listens, and she is a great doctor. She is just the best! read more

She is very good and experienced, works as a professional, and cares about her patients. I really liked her.

Dr. Hansard removed fibroids for me, but more than that, her calm confidence made me feel like everything was going to be alright. She was right! The surgery/recovery was a breeze, and I'm at the end of a healthy pregnancy--we conceived naturally 5 months after the surgery. read more

My husband and I absolutely LOVE Dr. Hansard. We have been to two other clinics in Austin and had poor experiences/felt like the doctor wasn't a good fit for us. Dr. Hansard is so confident, she truly is an expert. We just did our egg retrieval and she has done nothing but looked out for my health and best interest to ensure the best outcome. She did my laparoscopy also- she is an amazing surgeon. She always seems to make us laugh when we are in for monitoring appointments and really eases our nerves! My nurse Shanna has been so patient with my million questions and emails and I am so thankful for her. Dr. Hansard will be very upfront about the best treatment option and when it is time to move onto other options. I trust her fully and am so thankful I found her. She is a blessing from God on my fertility journey! She is also quick and on time so the monitoring appointments were very fast, she respects your time unlike some other REs in Austin. She is a true professional and the best in Austin! read more