I love this dentist! They are always so friendly when I go in. I went to another dentist in the…read morearea before this and had issues, so when I got a bill yesterday that I didn't agree with, I was prepared to have to jump through hoops dealing with it like at the other dentist. Called and within 2 minutes it was taken care of and the lady was super friendly like always. Great customer service!

I signed up as a new patient, they got the birth year wrong then couldn't find me in their system…read more My first visit was exam and x-rays. I asked and was informed all services were covered. I then received a $73.00 bill for x-rays. Dentist Ashley Horton spent about two minutes with her "exam" hopping between me and two other patients. I got a proposal for extraction and partial. I call my plan provider to reference dental codes and costs. All their dental codes were wrong. ADA codes begin w/letter D, theirs began w/number 0. Two hours and a three-way call later, I finally figured out costs. They don't send cost predeterminations. My extraction appointment was a disaster. Horton didn't have the strength to pull the tooth, cut it in half, then jacked the halves back and forth for forever, finally getting them out. Before the extraction, I tried to discuss the partial type, she didn't have the time and didn't care to listen. Profit before patient care, same as it ever was, this place is no different. I cancelled all future appointments. A good dentist and good dental organization are hard to find.

Everybody is really kind but they've started the upsell trend. Upsell for a different fluoride,…read moreupsell for different this or that, upsell for consult for invisalign. It makes me really uncomfortable and I don't like going anymore.

Friendly staff, beautiful office, thorough and gentile technicians who really seemed to have my…read moredental heath a top priority, and of course a freindly dentis supporting the hygienist team (who are the true stars ; -) )who sat down with me to discuss how things looked. And you get a new toothbrush.

I moved to the area in December 2023 and began visiting this dentist office soon after. In the…read morepast, I always dreaded dental visits because I often felt judged. This office has completely changed that experience for me. The staff is incredibly kind, welcoming, and makes every visit feel comfortable and stress-free.

I scheduled an appointment with this office and was seen within 2 days of calling. They went over…read moreevery single thing I needed to know about extractions and all options of dentures. Summer went above and beyond with providing me information on what my insurance would pay and what I would be left with as well as financing options. She was so kind throughout the whole process. Every single one of the staff checked on me during and after my procedure. They made sure to keep my anxiety under control as well as pain afterwards (which wasn't as bad as I expected). Dr. Haygood was very professional and thorough and I never felt like he was rushing to get out of my room. I HIGHLY recommend this office if your considering dentures, implants, etc. I couldn't be more happy with my results and the process.

VERY impressed by this practice on Airline and I HIGHLY recommend. I had been to several Dentists…read moreover 2 years here in the Shreveport/Bossier area. I got the "run-a-around" of "We have to see you first before we can give you even a ball park price so let me make you an appointment" So after having to pay for x-rays and sales pitches, it was a GREAT relieve to have been able call up, told them what I wanted (snap-in dentures) and told a bottom line price per implant by a articulate, cheerful young lady who told me what my insurance would a would not do. The office is very pleasant. I recieved anxiety meds (several teeth being removed) and was placed in a room with nice music and a cuddly soft blankee and took a 10 min. nap. The good Dr is very professional and gives you a feeling of knowing you are good hands and it was with very minimal discomfort he extracted 5 teeth and performed 4 implants. I have had very little bleeding at home. I highly reccommend this dental family on Airline Drive. P.S. I also was given the blankee!

Chris is a very gentle and genuine person. My family has used him for many years. His assistants…read moreare very helpful. I am handicap. I was given very good care during my visit. I would recommend anyone to use him. Very good bedside manners. And that is one thing I pride myself on. Try them out. I am sure you will be pleased.

If you're military, don't go here. Their policy is to do…read morex-rays every time, even though they know Tricare/United Concordia won't cover it, and they will not tell you you'll be paying for those until it's done and their claims get rejected. Another issue was they billed for my son incorrectly and tried to make me pay for his stuff without even verifying why it was rejected, but when I called the insurance, they stated it was rejected because they didn't send his age correctly. Glad I called and got that cleared up before they charged me more for their error, and the lady up front wouldn't even apologize for their mistake... Seems like a serious lack of attention to detail, up front honesty, and customer service. Beware!

Slightly long wait when appt is at 11am and didn't go back until 12pm, but everyone I talked to was…read morenice and friendly and got a plan together to get my cleaning done and fix some cavities. Will update review when I get my work done!

Dont waste your time going here! Dentist and hygentist were very nice and said i needed a crown and…read morea cleaning went up front to schedule and pay for it then that lady comes up with a 1000.00 dollar cleaning i said no i just need a regular cleaning she said they cant . maybe she should try talking to the dentist and hygienist and she what they said before trying to take advantage for paying customers

Excellent dentist and staff. Above average knowledgeable, intelligent, skilled and competent. Very…read morefriendly and relaxed atmosphere. Highly recommend. Dr. Mott worked on a troubled tooth that other dentists wouldn't touch. He's fearless. Old school vibe mix with high tech skills. Exactly what I wanted in a dentist. He's hired an amazing staff who have been there for years. No cons.

There is something truly unique happening when your Dentist also becomes an old and trusted friend…read more Chris has been taking care of my wife & I for years now - he is simply the best in his profession. His office staff actually makes an appointment feel like your visiting old friends. It's top notch professionalism in a comfortable, easy going environment. Why can't I give this review 10 stars ?

I broke my front tooth at Mardi gra and just got new insurance so I had to find a dentist asap…read moreMonday morning. After calling about 15 other offices, they were the only ones to answer and fit me in an hour later. The staff was WONDERFUL. I am a total chicken about going to the dentist and they were all so patient and explained everything that was going on. The dentist had to reconstruct my whole front tooth and did a perfect job. They helped me with my anxiety and I highly recommend them! Thank you again!!!!

Over priced, conducted work without discussing price first, sketchy. They stated they accepted my…read moreinsurance but failed to mention they were not within my network. Charged $98 to pull a lose baby tooth on my 6 year old. I would not recommend this business.

My visits to Brigham and Brigham after many years are always pleasant. The staff is always very…read morefriendly...their professional and very knowledgeable about dentistry. I HIGHLY RECOMMEND BRINGHAM AND BRINGHAM FOR ANY DENTAL WORK.

Had a crown done several years ago. It never fit right but they insisted it was good. I believed…read morethem until I went to another dentist because of tooth pain. I had an abscess because the crown hung out of line. Trapped food in the area causing infection over time even though I floss every day. Had to have a root canal and new crown. Same thing happened to my husband with a crown done at this office. Except he ended up losing the tooth because it caused bone loss and the tooth with the crown ended up cracked and broken. We will never recommend anyone to go to Brigham dental.