They are a great team! On time appointments, reliable doctors, and helpful with prescriptions!read more

I have used them as a provider for four months, but I'm breaking up with them today…read more 1. They were nice enough in my first visit, but scheduled my appointment with a doctor who told me during our visit that he was quitting. Why would they place a new patient with a therapist who was leaving? 2. They are incessant about their TMS option. When I told them that the approximate $4,000 (!!!) cost was way out of my price range, they "discounted" it down to $1,000 magically, and repeatedly called me to schedule an appointment, even though I told them that was still too expensive at this time. 3. They have required a monthly visit the first four months, even though I was seeing my previous therapist once every six months for a condition I've had under control for 4+ years. 4. On this last visit, I was told by the provider that it would be two months until my next visit, and wrote me a prescription for 60-days instead of 30-days. 5. I was randomly assigned an appointment for today, one month after my last appointment. I did not schedule it, I did not ask for it. 6. Their office charged me $75 for a no-show appointment this morning. 7. The front desk receptionist, who obviously hates her job, told me that I was wrong about my appointment date, the follow-up date, and had no response when I asked why I would be scheduled for a 30-day check-in when my therapist wrote me a 60-day prescription. Seems to me like one of those groups that is taking advantage of the mental health provider shortage by treating their patients like cattle, nickel and diming them along the way. I've already opened a credit card dispute, but wanted to hop on here to warn everyone that this may be a good short-term solution if you are in desperate need of an appointment immediately, but find a solid practice with ethics and morals for the long-term.

I had my initial appointment with Nazish and she was kind, attentive, intentional, and…read moreprofessional. I really appreciated the ways she showed up and look forward to seeing her again.

I have referred several clients to their Long Beach and Los Angeles facilities. They all had an…read moreexcellent experience with Pacific Mind Health. From the first interaction, the staff was professional, compassionate, and genuinely attentive. The clinicians take the time to truly listen and create a treatment approach that feels personalized rather than rushed or generic. The environment is calm, welcoming, and well-organized, which makes a big difference when seeking mental health support. They felt respected, supported, and confident in the care they received throughout the process. A few were Veterans and needed help with Trauma and PTSD related issues. Their outcomes were fantastic. I highly recommend Pacific Mind Health to anyone looking for high-quality, ethical, and compassionate mental health care.

I've been seeing Ariel since June and I'm so happy and thankful to have met her! Ariel is genuine,…read morefirm, and easy to talk to. During our sessions, I feel that she carries herself in a very welcoming and chill positive vibe, which I love about her. Ariel has always been so accommodating and flexible when scheduling an appointment to meet with her. I am also appreciative when she gives me a confirmation text before we meet the next day even though I have it in my calendar already. It's definitely those little things that matters! Honestly, it was really hard for me to understand and tell myself that I needed a little help, mentally. I was terrified in reaching out to any therapist, but I'm so glad I reached out to Ariel! I love how I can freely have a conversation with her without any judgement, move from topic to topic, and know that she can keep up with my thoughts and emotions plus help me sort it all out. I have shared some heart felt, deep and meaningful conversations with Ariel that I'm so relieved to be able to get it off my chest. I definitely feel that since our first session in June, Ariel has been by my side to help me open up, grow, heal, and learn to love and accept myself. She literally my cheerleader supporter but more chill vibes than perky haha. It really means a lot and I'm so proud of the progress we have made so far. I hope for others that are reading this as well, they will have the courage to reach out to Ariel and get the help they need. It's okay to ask for help. I'm so happy I did and reached out to Ariel. Healing is such a beautiful thing. (:

Ariel! Thank you for being you! so thankful to have met you. You are such a safe space & truly…read morehave made a difference in my life! Cheers to peace, love & healing. Forever grateful for you!

Dr. Andrea has truly been the best thing for my husband and me. We've been seeing her for nearly…read moretwo years, and the impact she's had on our lives is immeasurable. She has helped me improve my communication skills and taught me de-stress breathing techniques, among so many other valuable tools. Dr. Andrea creates such a supportive and understanding environment, and I always leave our sessions feeling more grounded and empowered. I'm extremely grateful for her and so happy to have her guiding us through this journey.

I have been seeing Andrea Cairella off and on for a few years. We have worked through a few…read moredifferent modalities and interventions. EMDR has helped me process and release deep-seated traumas that once felt insurmountable. It enabled me to revisit painful memories with a sense of safety and to reframe my narrative in a way that empowered me. Somatic Experiencing allowed me to reconnect with my body, releasing stored tension and fostering a renewed sense of grounding and vitality. I felt supported, respected, and guided in a way that honored my unique journey. An IFS approach has allowed me to explore and heal parts of myself I didn't even realize were influencing my thoughts and behaviors. The sessions were all tailored to my needs, and the integration of approaches worked beautifully together, creating a holistic healing experience that addressed my mind, body, and spirit. The transformation I've undergone is evident not only to me but also to those around me. I feel lighter, more present, and more in tune with myself. Anxiety and fear that once controlled my life have significantly diminished, replaced by confidence, peace, and resilience. I've gained tools to navigate life's challenges with greater ease and grace. I am deeply grateful for the opportunity to explore these therapies with Andrea and would highly recommend them and her to anyone seeking healing and personal growth.

I came into the process of therapy very guarded and unsure as someone who never really opened up to…read moreanyone even those closest to me. Luckily I found Nicole combined with the strength to tackle the most difficult situation I have had to face including parts of myself I needed to work on and process. To simply say Nicole is a great listener or a great therapist would be a disservice to her. Of course she is both of those things but more importantly she is so much more. She understands when to push you (I needed that!), when to guide you, when to comfort you and all the while you are processing something and growing from it without even realizing it. After just a few months I found myself talking to her as if we had known each other forever. from the beginning her goal was to graduate me with the tools to be successful and thrive on my own, I can say that in a short window of time we accomplished that and then some. I can't thank her enough for reconnecting me....with me. I have only ever had this one experience with a therapist, but my measure is one simple fact, whenever I face something now I vividly hear Nicole encouraging me or guiding me with the lessons we reviewed together. I always have little Nicole on my shoulder guiding me through difficult things - what more can you ask for.

My experience with Nicole was really positive. She created a non-judgmental and safe environment…read morewhere I felt comfortable exploring the issues I was facing. She always asked thoughtful questions, gave realistic homework to work on between sessions, and genuinely inspired me to want to change and move forward. One thing to note is that Nicole isn't the type of therapist who just sits and listens. She offers her opinions and advice, which I haven't seen many therapists do. Sometimes those are hard truths, but nearly every time she turned out to be right. Her approach, which is grounded in research and data, properly framed our discussions and helped me face issues with confidence. If you're ready to put in the hard work, I highly recommend seeing Nicole. You won't be disappointed!

Patrick has been such an integral part of my evolution over the past 5+ years. Knowing he's there…read morewhen I most need a professional listener who is a continuous student of the human experience, is a gift. When a challenge/experience arrives in my life, I get to face it knowing I can call on him if I want to. It matters. The knowledge that there is a therapist I have built trust with provides a freedom to face the unknown on my own, without being alone. In a perfect world, everyone would have a therapist. I had no idea how much my ability to work through challenges would improve, just from having someone to talk through the big ones with. Patrick in particular has a deep understanding of the ways our minds can respond to life, and provides that insight without the detached, clinical vibe so many therapists seem to approach patients with. It's something truly special that he brings to the table. Finding a therapist you vibe with is not a simple task. Having one is a gift. You are a gift, Patrick. Thank you.

I started seeing Patrick in 2017 because I was doubting my own thoughts and unable to trust my own…read morefeelings. I needed someone to talk with and not burden my family or friends with lengthy complaints. He helped me to see what I can and cannot control. And the things out of my control - I can accept it or move on. This took some time to implement but it has brought me great inner peace. Since then, I have learned to take time for me and my needs so that I am able to support others. He is a trusted supporter that will listen without judgement. I have been pleased with his therapy and would recommend him.

New patient here looking for a therapist and called this place because of decent reviews…read more Immediately turned off by the TALKING AI ASSISTANT. creeped me out and an immediate no.

My provider is Nicole Green. I find her professional and at the same time friendly and genuinely…read morecares about my anxiety and together we have a good treatment plan. Alexis F. at the front office is welcoming and always has a smile on her face. She is knowledgeable and can answer any questions I might have. Great clinic!

Update 12/17: After spending almost two years dealing with this accounting department, or lack…read morethere of, they have still been completely incapable of submitting the the secondary insurance (supposedly an "IT issue") and continue to tell me I owe nothing, but then sending random amounts to be collected to a collection agency. Now it's $938.70. This company is insane. I cannot recommend enough not doing business with them or you will be dealing with them for years. A Nightmare with Discovery's Billing and Leadership While my son's medical treatment was acceptable, my experience with Discovery's administrative and financial departments has been an unmitigated disaster. For nearly two years, I've been relentlessly trying to get them to submit a claim to my son's secondary insurance. Despite countless emails and phone calls, I've been met with an endless cycle of excuses, including claims of missed emails, misdirected communications, and empty promises of escalation and follow-up within 24 hours--promises that were never fulfilled. This gross incompetence has resulted in me paying approximately $3,000 out of pocket. To compound this frustration, Discovery inexplicably sent a fraudulent charge of over $400 to a collections agency. When I disputed this erroneous claim, the collection agency itself confirmed that Discovery verified the amount was invalid and ceased their collection efforts. It's clear that Discovery's insurance billing, accounting practices, and overall leadership are severely dysfunctional. Their operational failures have caused significant financial strain and immense personal frustration.

Very traumatic experience. The therapists gaslight, lie and scroll phones during sessions. I was…read moregaslighted and experienced abusive behavior from therapists. I had to record therapist interaction to try and understand why I felt more traumatized than when I started. Billing is a joke and you can't get any support to share your experience with operations. The therapists have no accountability whatsoever and show little interest in their jobs.

What a bitch. She thinks her time is more valuable than mine. I left her a vm asking if she was…read moreaccepting new patients. She texted me her name and said what day? I said who are you and what is this about. She went off. Why would you think i would remember you? You are not that important. Not only did i make that same call to a dozen other people that day i actually have other stuff i am taking care of at the same time. If i was her i would not claim this as my business either.

I must say I was pressed to find a replacement therapist and was throughly pleased with the level…read moreof expertise and professionalism of provided by Debra Brittain. My areas of needs span from depression, PTSD, from a tragic accident, and multiple deaths of my immediate family members in a short 5-6 year span. Her tools and knowledge in these areas in addition to her supplemental expertise as a Somatic Practitioner has proved to assist in getting my mental health in the right direction for healthy living. I feel hopeful and engaged in getting a new start in my life. I am extremely glad that Kasier covers the Telnet Zoom platform through of our sessions which are vital to my growth and healing of my mental health.

I've been a patient here for several years and have consistently received excellent care from my…read moreproviders. The medical team has always been compassionate, knowledgeable, and supportive. My concern is with an administrative policy regarding paperwork fees. I was charged $200 for medical leave paperwork and then informed that Disability Insurance paperwork would cost an additional $300. For patients whose medical conditions are impacting their ability to work and earn income, these fees can create a significant financial burden at an already difficult time. I understand there are administrative costs associated with completing paperwork, but a total of $500 for documentation needed to access employment protections and disability benefits feels excessive. I hope the practice will reconsider this policy or offer better accommodations for patients during already trying times. The clinical care has been outstanding, but this administrative policy feels out of step with the patient-centered care the practice otherwise provides.

The actual caregivers are fine but the administrative layer is mean/insulting and violates numerous…read morelaws. Fraudulent billing practices where they insert bogus billing line items like "assistance for telehealth" when no actual assistance was needed or requested. And Bonmente charges fees for copies of medical records when they are regulated to be free (they are electronic). Every single one of the other reviewers with the same complaint: FILE A COMPLAINT WITH THE STATE AND FEDERAL AUTHORITIES. Use claude ai or similar to type it up. This place should be punished. Also if they try to charge you- refuse and threaten to report them See how quickly they back down. Then report them anyway. Get them to demand money in email so you can submit it with your complaint.