I met with my new PCP Alex Jones. He is awesome! He listens and is kind and respectful and he…read moreknows his stuff. Great bedside manner. Would highly recommend him to anyone!

I'm a senior who has been having some problems with my legs, I think it has to do with veins in my…read morelegs. So called my povider Elliot Family Medicine to ask to speak to a nurse. I was told a nurse would call me back, did not get call back that day. I received a message on my home phone the next day, I was not home that day and called the following day to try to speak to the nurse, I was told she was not available, so waited to see if the nurse would call me back. But they didn't, so called the next day and I asked if I could speak to nurse. I was told she was not available. When I called again the next day to again try speak to a nurse, the person who picked up the phone said OK I will make it a priority for 1 of the 2 nurses to call you back. Well that never happened. So I am now going with another health care provider, which I have already signed up with. It has do nothing with Dr. Shahin, he is a good doctor, it the personnel that works there, especially one of their nurses. I had a problem with one of them back in December of 2025. To make a my complaint short against this nurse, I winded up going to the emergency room. I get yearly physicals at this practice every year in December and the last one I had was in December 2025. I was told today that I am not on their schedule to have my yearly physical, so they never scheduled me to have one. What the HECK ????

I mean this place is good at what they do the only thing I can say is waiting to see a month or…read moremore to see a doctor about test results. That's a bit crazy to make someone wait that long. But other than that the people i have come in contact with are great.

I am writing to formally report a concerning experience I had during my recent appointment at…read moreDartmouth Hitchcock Manchester. I initially sought care after being advised by an urgent care provider to follow up with a specialist sooner rather than later. When I first contacted the office to schedule an appointment, I was informed that new patients were not being scheduled until August. I accepted this and ended the call. However, the following morning I received a call from your office asking if I could come in that same day at 11:00 AM. No explanation was provided for the urgency, so I assumed the doctor may have reviewed my imaging and felt it was important for me to be seen promptly. When I arrived, the check-in process was smooth, the wait time was short, and the nurse who brought me back was courteous and professional. Unfortunately, my interaction with Dr. Gould was very disappointing. Upon entering the room, his demeanor felt dismissive and rushed. After briefly examining the lump, he simply stated that it was indeed a lump and then presented two options: he could remove it, or I could leave it alone and monitor it. At no point during the visit was I given an explanation of what the lump might be, what the potential diagnoses could include, whether it was urgent or likely benign, or what risks were associated with either option. When I began asking, "What would you recommend...," before I could finish my question Dr. Gould interrupted me and stated, "I gave you two options, you'll have to decide which one." As a patient who is not medically trained and who was understandably concerned about a mass that had been discovered, I was hoping for guidance, explanation, and an opportunity to ask questions. Instead, the interaction felt dismissive and left me without the information needed to make an informed medical decision. Because of this experience, I left the appointment feeling frustrated, confused, and without answers about a health concern that had already caused significant anxiety. I hope this feedback can be used to improve communication with patients in situations where they are seeking clarity, reassurance, and professional guidance regarding potentially serious health issues.

Doctors need to communicate better they lie and it's all about them they will destroy your job ,…read morewithout even knowing what your going through. DIANNA DIONNE ....YOU NERD TO LOOK INTO THE FILES BEFORE YOU TREAT PEOPLE LIKE DIRT

My daughter received above and beyond care from the physicians here which included additional…read morefollow-up phone calls and care. Better than I've received from many other visits including previous doctor visits. There wasn't much of a wait either for our walk-in. Definitely my go-to place from now on.

I'm a newer patient. 1.5 years. I was bleeding (I'm 62) so we did ultrasound and decided to have…read moresurgery to take care of what was making me bleed. Surgery went well. No issues. My Dr is Dr Hanlon. She is extremely knowledgeable and takes a lot of time to go over everything. She answers all your questions thoroughly. I felt completely taken care of so going under anesthesia I had no worries. The bad reviews are from years ago so I wouldn't go by them.

DO NOT go to Dr. Yi at Bedford commons. She is and endometriosis surgeon that I saw here and have…read morebeen having severe pain for months now with no help but meds to put me to sleep. (Nobody's gonna complain about pain if they are constantly asleep). I had waited like they asked me for my appointment with her for her to come into the room and tell me that my case seems to difficult and she is not willing to treat me anymore because she feels that I have a "unique case of endometriosis." So now I have useless medication, no medical help, and am constantly in pain and back to square one with finding a provider to help me. Take my advice and learn from my mistake especially if your pain is extensive which is a "common thing for women to go through." And "just period cramps" according to Dr. Yi. She also offered little to know emotional support throughout the process and remained robotic while speaking to me instead of approaching me as a fellow human being with feelings, knowledge of their own body, and emotions.

I had a great experience at CMC. Nurses friendly and caring, doctors the same. Will not hesitate to…read moreschedule another procedure there if needed.

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.