I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

Aside from the basics of good communication, punctuality, and affordability, Jeremy did superb work…read moreon my car! It looked better than it looked in the showroom! Every little detail was attended to perfectly! Afterward, he cleaned up and left no mess whatsoever in my garage. He was friendly and courteous, and even my dog approved of him!

I had interior detailing done on a 2024 Outback. Excellent communication and service. Spent a…read morelonger than anticipated time attending to ever aspect of service.

I have been getting my car waxed here twice a year and buffed every other year. They do an…read moreexcellent job at a very reasonable price and never leave any residue behind. I highly recommend Mr. Soapy.

I took my car to turn the day before Easter, for detailing…read more They did a great job with detailing the car.

Ivan was amazing. Great detail went into which tint selection would be best for the vehicle. He was…read moreon time and did a fantastic job!

Great service. Great communication. Honest quote. Reliable. Nothing but positive things to say. And…read morethey're mobile...

These guys have been extremely nice. It's nice to have a place to sit. They have a cozy waiting…read moreroom. With a flat screen tv to watch tv on while you wait. Or listen to the music in the background doze off or read. They have free WiFi and they are very speedy and efficient. they didn't have a problem with tackling one of our biggest of our fleet! Overall I would recommend. Customer service 5 Quality 5 Price 5 Location 5 Cleanliness 5 Overall 5 :)

After 2+ years of dirt, salt, rain, etc building up inside my engine bay I finally decided to get…read moreit cleaned (as well as the rest of the car). The only problem was there wasn't too many decent car washes around the area. No way would I do an auto wash and even "touchless" car washes don't get the job done. Add to that there aren't too many places that clean engine bays. Enter Immaculate Auto Detailing. Thanks to Yelp I finally found my go-to place when it comes to getting my car cleaned. Service was excellent, employees knew how to get the job done, and the owner was super friendly. He briefly explained what products were used and why and even made sure I was satisfied with everything that was done before I left. I purchased the Immaculate Plus wash along with engine cleaning and the car turned out better than I was expecting. The engine bay looks so clean you can eat off of it!

Nothing but satisfied and smiling on my way out after Tom gave my 05 Highlander an interior…read moremakeover. Told him I didn't expect much but he still delivered and made every penny spent worth it. 10/10 would recommend.

Tom did a great job on my car. I am going to sell it to a family member and I am sure they will…read morelove how it looks, both inside and out. Great service at a reasonable price.

Well, I gave a threeur star because I really loved this car wash at first. Not so much now. I read…read moreanother review and a women spoke about this company changing prices. That is my problem as well. I bought a platinum package as soon as they open their Coldwater location. No problems at first because it was still cold outside. The company claims the indoor vacuums would be a comfortable climate well I disagree. Went into the location on some of the 90 degrees days and I was a little confused on why the doors were open, and found out they only have heat in the winter months no Air. I believed that I was paying for that? Help me there? Second, I was also told that at the price I paid I'd be grandfathered in, then came my last and it had increased. They womens review that I read said they were playing the switch and bait game. That what I feel like too. They get you in and things change.

I went in for an oil change and the oil filter cap had been stripped by the dealer, Bosak Chrysler…read morein Merrillville, and Bosak wanted to charge me over $1000 to fix what they had done. I went to Drive & Shine in Crown Point and the employees in the oil change shop worked on that cap over 2 hours and they were able to get it off and replace it with a new cap I had with me. Gabe, Brad and Aryanna worked tirelessly in the extreme heat but never lost focus that they could do it. They worked so good as a team while still checking on me and bringing me water. I would recommend getting oil changes there for anyone who wants superior quality and professionalism with a smile. They are awesome!!

Robert is a true professional! Great pricing great service, and great quality. He had my windows…read moredone in 40-45 minutes. Would highly recommend to anyone!