Not many car washes left that hand dry and do windows after its washed they did a good job on my f150 was happy thanks guys

What an outrageous disappointment you were Bailey's. I thought perhaps this place was related to Fuller's in Illinois based on the layout and design of the entire facility but to my serious disappointment, they are not- - -at all. It may look like Fuller's, it may smell like Fuller's, it may feel like Fuller's but I assure you they are nothing like Fuller's. Let me kick this off by saying I was taught at a youthful age if you're not going to do something right the first time, you shouldn't even bother at all. I should not have bothered going here and that would wrap up my review but that's just not the Yelp way; allow me to clarify why.... As soon as I pulled in, I asked the young man who strolled out to greet me if they do both the inside and out and he said verbatim "oh yes, we will clean the dashboard, the doors and (pointed to the center console) this area, we will clean all the windows inside and give it a full car wash" so I had confirmed that I ordered the right service before making my way inside to pay and wait. I was so excited to get my car cleaned up prior to our recent vacation since I was the driver to the airport, I wanted to make sure my girl was sparkle-y clean so I thought I might try this spot conveniently located amongst many car dealerships and on my daily route. Alas, the money & time spent here was a complete waste. I don't even want to relive my experience because I was so frustrated I actually yelled as I drove off their lot. (To be clear the yelling was not at anyone, but just to myself in the car.) This was a bunch of high school or college kids that picked up a summer job and I'm guessing this might have been all of their first day. I could not believe it, but I think it's possible the interior of my car was more dirty when I left than when I arrived. I almost turned back around to go back in and talk with a manager but I didn't have time to waste having a job redone which should have been done properly in the first place. If I had to guess, and I'm not kidding in the least, I don't think any of the young gents working here were properly trained so I do not hold them directly accountable except I was so mad at myself for throwing a $5 in their tip box inside the lobby after discovering what atrocious my vehicle was after they worked on it. This is why you tip after receiving service and not before. Stupid me...shame on you Catherine. Maybe I am spoiled but I haven't moved too far from home and the automotive service in this area is mediocre at best. I have been disappointed time and time again since we moved. I don't even want to think about the years ahead. The dashboard was completely untouched, nearly all the windows were left streaked, there was dirt on the base boards, the door jams were grazed if I had to come up with a word for it, there was one small area about one to two inches in diameter above the radio that needed to be washed down with something to clean it and it was covered in lint after I left. The rear of my vehicle was not vacuumed at all. I waited for about 15-20 minutes total (no more) so that part wasn't bad but for so many young men to be all working on my car and my car alone and find dirt and bits of straw wrappers still in the door along with some other crumple receipts when I returned to the vehicle, I was pretty put off. But wait....there's more! I have never had any problems in the past at any other car detailing place, but this experience was the absolute worse because of one simple thing, clean car or not: there was cash up in my sunglasses compartment when I arrived and when I left, it was gone. I could not believe I not only paid for a crappy job on my car, I tipped the fellas that performed said crappy job but to top it off, someone stole money from my vehicle. I have to take some responsibility for having left the money in there but I was so focused on gathering my other personal belongings, I didn't think about removing so that is 100% my fault. We're all human and understand temptation more than most, but taking something that is not yours is wrong. Period. Needless to say, I will not be returning. read more

Have been going here for years and was not impressed with the service. Always am happy with the finished product but it took 30 minutes to get my car back. I don't understand when your busy that you don't have adequate help.... read more

They do a fantastic job here so I try to take my car to get cleaned. Great prices and I love it when you have 2-3 people cleaning your car interiorly after it's been washed exteriorly. Very fast and friendly too. read more

I have been coming here for probably upwards of 20 years and the service has always been good. They do quick wax jobs while you wait and will detail your auto to many different levels depending on what you want. Having lived in 4 different states and traveled nearly a million miles I have experienced probably hundreds of different cash washes. With that said, baileys does a good job but there are better and cheaper out there. Overall though, it's probably the best in Merrillville and for that I'll give 4 stars. Enjoy! read more

Got through the wash quickly without a a huge line. They did a good job on my car for an inside and out wash. I would like to book a detail appointment here to see what they could do with more time. read more

The front of my car didn't even get washed. Paid 18.95 and doesn't even include inside wipe down. Just half wiped windshield. read more

See all

I took my car to get washed 6/23/2021. They were not busy at all. I did not have to wait. That is the only positive thing I can say. My car was not clean at all. My windshield was only part way cleaned. The interior was still dirty. The floors were not vacuumed. The floor mats were cleaned. I will never go back there. read more

This would be a great car wash if the employees would actually do work instead of being on the phones or complaining about "I did this now it's your turn"... I Believe with proper training it could be a good place to come too read more

Unbelievable service and desire to make the customer happy! Will drive 70 miles just to get my car cleaned here!

Horrible car wash. The value isn't there. They charge extra for SUVs and minivan but you don't get a thing for it. I had to remind the attendant that all interior windows are part if the service not just the front two. He told he it was "tight" inside the back. THATS WHAT I PAID FOR! Half the car want clean and for almost $30 for a wash. Take a pass the $3 wash at the has station does a better job. Been coming here for years and the service keeps getting worse. read more

Bailey's Car Wash - Missed half the back window! On the outside!! - Car Wash Near Me - Merrillville, Indiana

See all

This was my first time coming here today and I believe in 1st time impressions which I did not get. The armor all which I paid for was not evenly put on my tires ( 2018 Ford Explorer ) the cup holder was not wiped out and the dash board was not wiped either. But I still tipped $5 before I so the inside of my truck. I thought about them doing my detail for $300 but after such a small task why would I give my hard earned money to that business. read more

Fast, friendly & easy. I didnt have cash to tip the guys but that wasnt a problem. When you head up to the register they can add it to your total. I was greeted with a smile by the young women there. I would definitely come here again. Good business practice. read more

4 People had access to may car. When I got back in there was VERY bad body odor left behind. I used air freshener, Febreze and left my car to air out. 6 hrs later, I called and told the manager who was very polite. I told him after 6 hrs of airing my car out the bad smell still lingered. I told him I wasn't looking for a free wash which was good because he didn't offer. I was a little shocked he did inquired about who vacuumed or wiped down my car. I could described them. It makes me think he listened politely but wont follow up. I warned him others may not call and just wont come back again. I wont be back again. #gross PS, they also didnt vacuum under the matt. read more

GO SOMEPLACE WHERE THEY TAKE PRIDE IN THEIR JOB!!! If I could make it a big "0", I would... On 2-12-17 the day they did such a poor job, I called and the guy who answered the phone gave me a REALLY hard time. I left my number to have the manager call me back and he didn't. So on 2-13-17, I left a phone message for the manager to call me, but still have NOT heard back from him, when I listed everything they hadn't done. Very poor customer service! Now their phone number message says "voicemail not set up"... read more

I usually have a good experience here but I would say in the past year it has been disappointment after disappointment. I always get the ultimate and I have finally had enough. Inside wasn't even vacuumed, or wiped down for that matter and on the exterior there still areas of dirt and dried soap run offs. Last time I will ever come here oh and the air freshener I paid for isn't even in my truck read more

They take way too long to clean your car....which would be fine if the interior was cleaner than the other places that have it down to a science. The "kids" that hang out in the office need to quit hanging out and actually work. read more

I'm just going to say that today was my first and last time going to Bailey's. After paying $18.95 for a car wash one would think that the inside of my car would get cleaned. So.... SLOPPY. What a waste. If you must try them DON'T USE the tip jar, you'll want to see your car first and realize, no tipping required. NEVER AGAIN! read more

Nice car wash. Good job on interior usually. It's a little expensive and the place lacks a little management.

I took my new chevy truck in 3-19 $16.95 wash. I had a bit bud in wheel wells in bed I asked them wash it out. They never got inside and vacumed I saw them pass it up And said something and was told it will be done. It never was.asked them spray off bed wheel well again they barly rinsed it. The uder body wash I paid for either did not work they did not turn it on I did not get that. They took it out and because it was not rinsed and no under body it was far from clean. they kid dried it smearing mud and I asked him rewash he refused said that is good as it gets. I left went to self serve spent $5 got clean vacumed. I will never return there. read more

Worst car wash ever. Such a disappointment. Would be better off going to a gas station car wash read more

Bailey's Car Wash - Car Wash Near Me - Merrillville, Indiana

See all

I should have looked at the reviews before coming here....paid $25 for the "Ultimate Wash"...such a waste of money. They barely vacuumed the interior. They cleaned the windows and did absolutely NOTHING else. The dash and steering wheel were not wiped down, the door jams were not wiped down. It's a huge waste of money. Now I have to take my car somewhere else and pay another $25 to get it done right. read more

Outstanding service. I had some bad dried on sap and bugs which after the wash they pulled it around to the detail shop and and spent 20 removed the stubborn dried sap. They wouldn't take extra money for it. They also did it with with smile. The manager really went above and beyond what was expected. If I lived closer, as I was just passing through the area, I would be back more often. read more

I was very disappointed with ur service I payed 16.00 dollars and they never touched my rear view mirrors had finger prints on top of the window holding it while cleaning never would come back teach them how to clean a car outside mirrors were never touched i came here so I wouldn't have to do it I give u no stars read more

Well after my fantastic visit at Bailey's in February of this year I decided to return. I still do not own a car but I have been a proud owner of a 2017 26 inch Mongoose Blackcomb Mountain Bike since July. My wonderful ex-girlfriend, whom I miss dearly (if you are reading this Terrapin I live in regret everyday for the massive tragedy I caused you and the chemical burns. I am very sorry please come back to me), broke up with me last week after a disastrous attempt at creating my own personal Sun. The result was an explosion and a trip to the ER for Terrapin. The agony and despair of losing the one so close to my heart caused me to develop a serious drinking problem. My nights went from casual snuggles with my hearts true love, to rowdy nights at the local biker bar. As an everyday rider of my 26 inch Blackcomb, I thought I would be welcomed by the other bikers but the result was the exact opposite. Despite the unfriendly nature and all around blunt notion that I was not welcome, I continued to visit the bar. Two days ago I awoke from a night of blackout drinking with no notion of what had happened the night before aside from what looked like stab wounds from multiple forks. When I went to ride my bike I found the wheels completely covered in tar. In a moment of panic I decided to take my bike to Bailey's given my last experience was so pleasant, aside from the amputation that followed. When I arrived Chuck was front and center, and in an almost deafening tone began shouting his options at me. He soon realized who I was and quieted down, stating pressures from last nights episode of "Black Mirror" had caused him massive stress and a desire to preform his job exceptionally. He confided in me that these pressures had not caused him to do better and sadly were now resulting in him getting nervous and yelling which was actually scaring customers. As he began to delve deep more into his personal issues I cut him off and let him know about my bike. He said he had never dealt with a mountain bike before but he would be glad to give it a shot. He took me into their cavernous basement and busted out the power-washer. We then went to town grinding away all the tar that had rendered my precious bike unusable. Me and Chuck had such a good time down their, grinding away and discussing our lives, that we didn't even realized 12 hours had passed. When my bike was good to go, I paid him $100 for the fantastic service and bid him farewell. I have never met a man so dedicated to satisfying his customers. I will be coming back! read more

This car wash is beyond terrible! They scratched my car and my wheels, manager had bad attitude and the kids there rode through in my car,for what! I would steer clear of this place. read more

I had forgotten about this Car Wash until I passed by again. They did a good job on the interior and exterior of my truck. It was good to see young people showing initiative and hustle. Everyone was working hard to get the vehicles done and the customers on their way. I am guessing that they were short handed because the manager was out there helping his crew. I was really impressed by the skinny kid with the multi-colored shirt. He finished off my truck and did a great job. Also, these kids were professional and courteous. read more

Go somewhere else. If I could give 0 I would. They didn't have enough staff to clean my car only exterior. Then did a horrible job. I will never go back. You have one job to do, wash cars and you are unable and unprepared to do that. read more

Did not like the way the manager was yelling at another employee right in front of me threatening to fire him. Not only embarrassing to the young man but also me. Bathroom is a mess (male and female) cashier is rude and disrespectful (which was also the man yelling at the employee) they need better employment and a better attitude. Assuming the cashier was a manager, that is sad. Never going there again. read more

DO NOT GO HERE!!!!!! $185.00 for a detail car wash only to leave with severely damaged car in over $1000.00 in damages that they claim they did not do - PLEASE -- GO SOMEWHERE ELSE!!!! Look at the reviews here - everyone can't be wrong! read more

Ok, I want to know what the heck happened to their quality???? Have been going for a number of years and my car always came out perfect; uh not so much any more. I pay for the Ultimate car wash +3 more extra for tire shine and received sub-standard services. I even went as far as bringing car back to have it rectified. Management needs to focus on quality / get new workers. I find it sad, especially with Luke's offering a quality outside wash for $5 bucks. I will go to Luke's and was inside myself. Management, you need to kick it up a notch or it will be adios for you guys, sad to say. read more

Paid 16.95 plus the extra 2 dollars for oversized suv, they did a horrible job the dash was still all dusty, my rims still dirty, the back bumper was dirty and paid the extra 2.00 and they never even opened up the back and cleaned, I had to come home and redo it myself, never again!!!! I will save my money and do it myself now on, and actually do a good job... read more

04/28/18 1:00 pm CAR:851. SLSMN#570 Total $27.47. Plus $10.00 in the community tip box since there are more than one person working on your car there. In any case I was extremely disappointed when I got out to my car. The young man was excited and thought he had done a great job! I pointed out the dust on the dash of the car that made me stop in for my after winter cleaning in the first place. How does on clean the windshield inside and NOT touch the dash??? Not one speck of dust was harmed in that window cleaning I tell you LOL!! Next was the dirt off your shoes that gets on your doors during the winter? When did they stop cleaning the inside of the does and the frames? When did they decide that the carpets did not need to be vacuumed under the mats or along the edge of the seats or in front of the seats? I had visible crumbs, dust and or dirt on the seat cover on the passenger side of my car. No vacuum was used there? The windows were a joke and had to be touched up at the gas station due to the hit and miss areas. Try changing your cleaning versus your polishing your window washing rags people. Polish with newspaper it really does work and doesn't leave the smearing you left me to look through on the way home. I understand working under a quota mentality, but quality will keep you in business longer and help a whole lot more with your bottom line!! I also paid for a scent and it was a really good thing that I had purchased one in the store cause some one FORGOT TO GIVE ME THE VANILLA I CHOSE! I sure hope that this review will help you to address some issues? Maybe you are aware? Maybe you are not?? Summer help at minimum wage plus tips become disenchanted and really need you to stand behind then and teach then and give them bonuses and incentives to do more and do better!!! Then they will strive to take pride and make your business better as it USE to be! read more

Well I went back. Yet again they had top notch service. Before going I called ahead of time to ensure my favorite manager, Chuck, was working. When I found out he was I knew I couldn't pass on the opportunity to get my car washed by the wonderful team at Bailey's. My car hadn't been cleaned in a couple months so there were quite a few lingering smells from some past excursions. The back seats were completely stained with some sort of blue substance that I could assume was a chemical spill from a previous project involving Cool Blue Gatorade, Yohan the raccoon, and a disastrous night at the museum. It is with my deepest regret that I must inform the people that Yohan has passed on to a better life. May he rest in peace. With that being said I knew I had to go to Bailey's in his honor. I'm really glad that Chuck was there to comfort me when I arrived. He made sure I was well taken care of and even ensured they were able to remove the rotting carcass from the backseat. As horrific as it sounds he was only in there a couple weeks. Luckily Bailey's was able to get the stench and lifeless body out of my backseat. You wouldn't even know Yohan had died in there. Overall I was thoroughly impressed with my visit to Bailey's Car Wash and Chuck's excellent service. I shall be back... read more