We were served undercooked pizza--twice--and it completely ruined our dinner…read more On the very first bite, I could feel that the dough was sticky and raw. When I checked the pizza, it was clearly undercooked, so we sent it back. We expected it to come back properly cooked, but unfortunately that wasn't the case. When the pizza was brought out the second time, it was still doughy and undercooked. I took photos of it, and they show multiple different slices--all of which had the same raw, gummy texture across the entire slice. This was not just one bad piece. Because of this, we didn't even get a chance to actually eat the pizza. That was our dinner, and we ended up leaving without being able to eat it. What made the situation worse was how it was handled. The manager insisted it was "ranch sauce" and claimed the pizza was cooked thoroughly, which is simply not accurate based on both the texture and appearance. I was also told I was the only person to complain, as if that somehow made the issue invalid. Regardless, we were served undercooked food--twice. They offered a $5 discount on a $21 pizza that we couldn't even eat, which did not feel like a fair resolution. Very disappointing experience overall--not just because of the food, but because the issue was dismissed instead of taken seriously.

We are visiting Gallup for the day as we head to Phoenix for the remainder of the week, and we…read morefound Fratelli's on Yelp. AMAZING! When we arrived at 6:30p the parking lot was packed - and on a Wednesday! We waited for about 20 minutes and then were seated. We started with the spinach and artichoke dip, which is served with warm baguette slices - perfection. For entrees we had the meatball linguine and the chicken Parmesan- meatballs are house- made and were so flavorful, chicken on the parm was crispy on the outside and juicy on the inside. Entrees are served with a side salad and their ranch was to die for- so thick and creamy. For dessert we had the chocolate gelato, which was the cherry on top of the meal. Yum! The place stayed busy until we left around 8 - a big party was waiting to be sat. The staff are very hard workers - they were busting their butts all over the restaurant for the duration of our meal. Our server (we didn't get his name, unfortunately) was wonderful. Highly recommend, and if we're ever back in Gallup, we'll definitely grab another meal here!

Maybe it should be obvious by the name and logo, but this is a place for kids...like Chuck E…read more Cheese. We were traveling from out of state and just wanted to get some pizza for dinner. The service was friendly. The pizza was "ok". The crust (we ordered thin) was an obvious premade crust and although it was not soggy, it wasn't crispy either. The sauce and pepperoni had good flavor. We just wanted to have water but they couldn't figure out how to ring that up, so we were charged for sodas.

Not impressed at all. I rate the pizza 5.5 out of ten. Definitely won't be back. Thick doughy…read morecrust, no crisp. Sauce was forgettable. Was recommended by some people at work. Have to consider the part of the country that I am in. Frozen pizzas are better than this. Friendly staff, business is clean just not good pizza .

Pizza 9 is literally the best pizza in Gallup New Mexico !!! and the ranch there is SOOOOO goodread more

Food was good but it could be better. First couple of years Pizza 9 was open the food was…read moredelicious, now food has changed and tastes bland. This place charges to get red peppers with your order, charges for everything that is supposed to be complimentary to costumers. I would rather go to Pizza Edge, is way better.

You won't be disapointed here…read more We read a lot of reviews and figured we would try it. It surpassed our expectations. The owner was very nice and we chatted for a while. The patio dining area is very quaint and nice. They have live music on some evenings. The pizza was great!!! They will be gettng their beer and wine license in April, 2026. We don't live in the area, but if we did, we would be here at least once a week.

Chuck was so kind over the phone being we had a late order. All staff very friendly and attentive…read more Outdoor patio very well done and inviting. Dog friendly. Heat lamps. And the pizza?! Amazing! Best pepperoni pizza ever, with incredible crust! Live music too. Be mindful of operating hours but definitely worth a visit. Alcohol free establishment...a very welcome scene!

As a pizza fanatic, my standards of what a good 'pie' should taste like is quite high…read more I enjoy adventurous toppings and add-ons, but i'd be lying if I said I didn't have a "go-to" creation that I enjoyed most. Pizza hut has never been my immediate choice for quality pizza. However, their new premium ingredients and crust flavors have completely changed my mind. I most recently ordered a creamy garlic sauce, chicken and mushroom pizza with an Italian herb crust... Everything tasted so flavorful and delicious that I've definitely converted from other pizza chains like Dominos or Papa Johns. Also, the carryout deal I opted for was super cost efficient, at a whopping $8.65 for a large 2 topping pizza. The customer service here is average, and the location isn't ideal, but the food is good, so I can't really complain. On any given day however, take into account wether you wish to dine in or carry out, because the place is almost always PACKED. ALSO! My best suggestion to you to avoid incorrect orders, swarms of kids running around, and overall headaches, is to order online and pick up in store. It is quick, easy, and you can pay upon arriving for your order. It doesn't get much better than that.

The customer service was great. The pizza was good, and the wait time for an additional order was…read moreas expected. The bathrooms were clean as well, though you will need to ask for a key to enter either of the two, one for men, one for women.

Dell was awesome! He made some really good pizza and was super nice. it was easily the nicest…read moreexperience I have had in a Pizza Hut, even though they were busy. If Dell is still working here, odds are you will have a nice experience with your pizza.

I work for DOORDASH employee gives me attitude every time I walk in. Last 2 times there I've waited…read more15 minutes each time. I had to unassign both times

This place was a great surprise find on a long road trip!! The staff was kind, the arcade was…read moreperfect for kiddoes that needed to get wiggles out from being cramped in the car, and the pizza was super quality, hot & fresh! There was a birthday party in a party room but it was separate from a very spacious dining area, so there wasn't noise from arcade nor party! Super pleased and would definitely go back if passing through on Route 66 again!

Ordered two pizza waited 55 min for them to say wait ten more min we r sorry we forgot to make your…read morepizza. Place full of geniuses. Owners don't care employees have no clue. Plus it stinks inside. Go anywhere else.

What's up peoples, been a minute. Stopped by this place on my way to the Navajo Nation, it was a…read morecold January so had to order something to warm me up. Check it out. Green Chile Stew - Cuts of Stewed Beef, Carrots, Potatoes, Celery and some Hot Green Chile served with a side of Tortillas. I thought it was delicious! Didn't care too much for the tortillas, might opt for the sopapillas next time but the stew was great. Definitely recommend if you can handle the spicyness. Combo Platter - Choice of three, had the Tamale, Relleno and Enchilada, Xmas style (red and green Chile) served with a side of Rice and Beans. Thought it was okay, stew was definitely better. Also had the Chips and Salsa to start, was good but the salsa could have been spicier. Our server was great, very nice and gave some good recommendations. Was very quiet so the atmosphere was good, also have a bar next door. It was my first time here but definitely recommend the stew, have to try more of the menu next time. But give it a go.

So first of all i asked for a m soul rare steak with a ceaser salad l, when I got my food my steak…read morewas cooked like I asked but it had no seasoning NOT ONE BIT and the c Asher salad I asked for was some lettuce with tomato on the side of the plate. NO CEASER SAUSE. Would not recommend Cheesecake was soggy but good

If you like to get the wrong food late, this is the spot for you! In the last year they haven't…read moregotten my order correct or on time even once. Had to wait an extra 40 minutes to get my order tonight because they misplaced part of my order. Got it home to find that my Parmesan garlic bites didn't have Parmesan or garlic. Just plain bread.

Food was typical for a Domino's, just ok -- but I'm giving them 5 stars for extremely safe, careful…read morefollowing of COVID-19 protocols. Masks, distancing, customers wait outside, etc. Our order was ready and hot when we arrived, and the woman who helped us and brought our food outside was friendly. Definitely felt like one of the safest places I've gotten takeout from during the pandemic. Good job, and thank you, Gallup Domino's staff!