Slow service regularly. I ordered online, my pickup time was 7:02-7:05. I got there I few minutes early (which I'm not counting), let them know at the window that I was there, was told they would bring it out when it was ready, and the guy at the window was super sweet. Little Caesars, he's the reason you got two stars instead of one. I got the notification saying my order was ready at 7:09. Waited for an additional 20 minutes. At that point I'm irritated because it is ridiculous to wait this long to wait on fast food that I've already paid nearly $40 for..... EVERY TIME. Twice now with the gun barrel location (and I've only been there twice) and got the same show at the mount pleasant location just before Christmas. This was the straw that broke the camel's back. I was nice about it. Waited for the inside customers to leave, so I wouldn't embarrass the employees. I never demanded to talk to a manager, but I let them know that my order was more than a little late and this wasn't my first time experiencing this issue with them. And there are four employees there, they aren't understaffed. I honestly can't remember if the employee apologized or not. If he did, it wasn't profuse or notable. In fact, none of them said much to me. I get it, who wants to deal with complaining customer? But I had done my due diligence to be fair, nice, and professional about it. And I'm pretty sure guy counting the money was manager. I wanted to address this issue on their level, but it was clear that none of them wanted engage with me. They made no effort to correct, explain, or really listen to me. I'm giving feedback so they can improve. If I felt like those employees were going make an effort to fix it, I would have left it alone. I wouldn't be writing this review. But I don't have that confidence in them. Business is time and money. They took my money, wasted my time, and it's really bad service- every time. The chicken wings were delicious. I don't want to complain, I'm not here for free stuff, I just want my $40 worth of service. Seriously... can y'all fix yourselves? Management, you know sh*t rolls downhill, right? Your employees didn't not how to correctly handle this. Train them better. read more