Needed flowers delivered on a Saturday afternoon. Called on Saturday morning at about 9:00am. Lady…read moresaid no problem, they would be there. They were, and the arrangement was beautiful. Better than what I expected. My friend was very pleased. Would definitely recommend this florist, if you need flowers delivered in the Sevierville, Pigeon Forge, or Gatlinburg area. Mitchell W. 09/30/23

Very happy with the arrangement that was…read more Delivered to my wife at work, for our Wedding anniversary. Not sure who I spoke too, but they called me straight back after my initial phone call Was missed. Was quoted different prices, which all seemed Good. My wife was very pleased when they arrived At her work. Like they say "happy wife, happy life"

Beautiful, fresh flowers for a great price! Excellent communication . We planned rehearsal dinner…read morefrom out of town and the whole experience of providing flowers through Kris and "From the Heart" was seamless and beyond our expectations. Highly recommend !

I needed to send flowers to a friend and found From The Heart Flowers and Gifts recommended on…read moreYelp. Wow! Was that ever the best decision! I highly recommend this florist. I placed the order online and received an email confirmation of my order and payment. I knew exactly when to expect my order to be delivered. Impressed with their professionalism. The basket of flowers delivered exceeded my expectations, so beautiful. They provide great value, outstanding service and quality flowers. I highly recommend this florist if you need one in their area.

The peeps over here at Sevier Blumen are serious about petaling gorgeous flowers. Get…read moreit....petal-ing...nevermind. But Sevier Blumen always offers flowers that are really high quality and absolutely stunning. They grow specialty cut flowers for the farmers market, local stores, florists, events, and weddings. Since they grow all of their own flowers, they change with the seasons and really reflect whatever colors are in season. They also last longer because they don't cut their flowers until the moment that they are needed. They believe in growing sustainable flowers without the use of chemicals, which I really appreciate! And if that doesn't make them cool enough, they also donate unused flowers from the markets to the Random Acts of Flowers. I always look forward to stopping by their booth at the Farmer's Market and picking up beautiful flowers for the week that I know are going to last. They are always so sweet and friendly and happy to talk about their flowers.

Sevier Blumen was an absolute delight to work with!! Whitney and Robin are extremely professional…read moreand knowledgeable. I had a few parameters for them to go off of...a color scheme and a rustic, undone look, and they blew it out of the water. I had compliments all night on how stunning the florals were! I made numerous changes throughout the process, and they were so patient and accommodating. My wedding had to be postponed due to hurricane Irma, and they were so kind to us, let us transfer the deposit, and really helped make a difficult time a little easier to bear. If I could do it all again, I would 100% choose them!!

Called from California to order a bouquet for my sister's 60th birthday. Spoke to one of the gals…read more(forgot her name) and told her I wanted to WOW my sister on this special occasion! My sister LOVED her flowers! I highly recommend this florist!

Ordered an arrangement to be delivered to the new lady in my life at her work. Service was prompt…read moreand great. Even called them the day of to confirm location because the actual address and the building my lady works in doesn't seem to line up quite right. Gave them a picture of the outside of the build to make it easy to spot. They were very courteous and accommodating. The flowers were not exactly the same as on the website but that was to be expected and is noted on the site based on season and supply but the arrangement still looked good and I was happy with it but more importantly my lady was happy with them and very surprised. Thank you for helping me make her day. Worth every penny

My review is below. I'm adding pics to show what was ordered and what I received. I'm also adding…read morepics of the dying flowers less than 48hrs after they were delivered. DO NOT use this florist! If you are from out of town and want a highly recommended florist, call From The Heart Flowers in Sevierville.

My son ordered flowers for Mother's Day. He paid $184.37 for flowers that looked nothing like the…read morebouquet he chose from their website. It was a small arrangement compared to the picture. I received them after 7pm on Saturday. He called the florist after delivery and they more less said, "sorry you're not happy with our work." Monday, they were dying. We were waiting at the florist when they opened Tuesday morning. The lady agreed it was unacceptable but stated she needed to talk to the owner. She kept the flowers and stated someone would call my son to let him know if a refund would be issued. The owner wasn't willing to refund any money. They stated more flowers would be delivered to me the following day. They NEVER delivered anything! I would not use this florist. I'm local and would recommend calling From The Heart Flowers for any floral needs. This is totally unacceptable for the price he paid.

My wedding bouquets I ordered were so beautiful. Fall flowers is all the direction I gave them.read more

I don't normally post things like this but felt like this needed to be out there to let others know…read morein this area about the quality of the flowers from this florist and also the rudeness of the owner of the company. We traveled this weekend and rented a cabin and the resort actually recommended this florist to my friend, Kristen. She had the flowers delivered to the resort and they drop them off in our cabin. The flowers were kept in the cabin until we traveled home to NC on Sunday. When Darin brought the flowers inside our home he said these don't look very good. The Gerber daisies had already started to wilt and pulled one out and threw it away Sunday night. These pictures that you see were taken Sunday night 1/5...just 2 days. I have seen and been around many bouquets of flowers and called the owner of the company on Monday January 6th, both numbers that she had listed no one answered at either one and no voicemail to leave a message. So I left her a Facebook message yesterday evening and she replied this morning (see her actual response). I have checked out her Facebook page with lots of nice comments about local florist and her work . This morning I spoke to her and explain to her I was the recipient of these flowers and she remembered them being taken to the resort. She told me that the pictures that I sent her were due to the flowers being around a heat source and the heat ruined the flowers. I tried to explain to her that the flowers were sitting on the pool table and moved one other time to the kitchen area with no direct vent on them, She kept interrupting me and not letting me finish what was needed to be said on the flowers. She got very vulgar with me and I wish I would've recorded the conversation because cussing at a customer four times is not good business practice! She then proceeded to tell me that I was a rich spoiled b***ch that rented a cabin and spent too much money at Dollywood or vacationing and just wanted my money back from the flowers! I tried to explain to her again that I was the recipient not the customer that sent them I did not pay for the flowers and wanted to let her know the flowers had died after just 2 days! She proceeded to start to tell me that she use the same flowers in a spray for a funeral and they were beautiful for over 72 hours, I looked up this Facebook page again to see if she posted these so called flowers(yellow roses and gerber daisy) it was posted on 12/30/19 and there was also a holiday in there so I feel like these flowers that were used for my bouquet on Friday 1/3/2020 were old are flowers and that's why they did not make it. She proceeded to then blame the resort on keeping them in a hot area before they delivered them to the cabin? Or how the delivery driver from the resort took them to the cabin... Stated it seems to me like they were taken in a golf cart and nobody cared for them? And she decided that the conversation was over and she just hung up on me! I then called Kristen to talk about what just happened and she was mine boggled. I did call the lady back because I was not finished talking with her and she proceeded to cuss at me again and told me there was nothing she was going to do about the flowers they had a 48 hour policy and if I would've called on Sunday she would've taken care of them. Kristen called the lady this afternoon and she basically was the same rude character and stated that if I would've contacted them on Sunday she would have replaced the flowers, by that time we were already back in North Carolina. And talking about answering the phone on a Sunday? When her page says that she's closed... And when I tried to call several times on Monday, January 6 she did not answer the phone then so why would I expect her to answer the phone or on a Sunday? Unfortunately she Has set a poor example for a small business in that area that yes is probably a very tourist town but as a loyal customer to my local florist I cannot even imagine how this woman stays in business acting as rude as she did and cussing and swearing at me four times and hanging up on me not once but twice today. So for all of the great reviews that are on her Facebook page here is one of the very unhappy customer. And yes here are the pictures to prove it. The flowers are in the trash and she has basically ruined a special birthday for me thank you Clarice the owner of Double D Florist in Sevierville, TN!

Really nice people on the phone, helpful and honest. Said they were drained since it was Valentines…read moreweek and it would be all pastels. I gave it only 4 stars at first because I am not sure the bouquet was worth $50...I see a lot of green, feels like filler but then it IS beautiful and my niece was super happy with it for her birthday. Delivery was before noon and I got her receipt text at 12:05, so they did meet those expectations. Quick and friendly service.

Team Cachepot creates remarkably beautiful arrangements, while paying attention to detail and…read moreproviding excellent service. My mother has enjoyed receiving these flowers each month, they absolutely brighten her day!

They will promise to get back to you never did, caused me nothing but stress for my daughter's…read morewedding. Trent, was very nice on the phone. That's why I gave them 1 Star. Do not count on them!!!!!

Beware I ordered flowers for my wife on Friday and to be…read moredelivered on our weeding day Saturday as a surprise while she was getting ready. I had called around lunch because they had not been delivered and I was told they was out for delivery on Saturday. They was never delivered so Monday I called and emailed asking for a refund since I never received what I payed for I was told they was sending pictures at that moment of proof they was delivered on Saturday it too them two hours to send the picture of "proof" it was delivered Saturday. Long story short they was delivered in the time frame of those two hrs on Monday (the cleaning lady found them and there was cameras on the property) and left after we had done left and they still have yet to refund my 83 dollars and are continuing to argue, be condescending and want proof from us that we did not get them when they know they never delivered them on Saturday.I just want my money back since I never got or received what I paid for. Your better off going to a grocery store for flowers than flowers of gatlinburg