Called from California to order a bouquet for my sister's 60th birthday. Spoke to one of the gals…read more(forgot her name) and told her I wanted to WOW my sister on this special occasion! My sister LOVED her flowers! I highly recommend this florist!

Ordered an arrangement to be delivered to the new lady in my life at her work. Service was prompt…read moreand great. Even called them the day of to confirm location because the actual address and the building my lady works in doesn't seem to line up quite right. Gave them a picture of the outside of the build to make it easy to spot. They were very courteous and accommodating. The flowers were not exactly the same as on the website but that was to be expected and is noted on the site based on season and supply but the arrangement still looked good and I was happy with it but more importantly my lady was happy with them and very surprised. Thank you for helping me make her day. Worth every penny

Hand delivered today for Mother's Day celebration! Absolutely Stunning bouquet and so fragrant -…read moredefinitely fresh cut - just beautiful. And handmade chocolates too - what a treat! I will definitely use this florist again!

Really nice people on the phone, helpful and honest. Said they were drained since it was Valentines…read moreweek and it would be all pastels. I gave it only 4 stars at first because I am not sure the bouquet was worth $50...I see a lot of green, feels like filler but then it IS beautiful and my niece was super happy with it for her birthday. Delivery was before noon and I got her receipt text at 12:05, so they did meet those expectations. Quick and friendly service.

Team Cachepot creates remarkably beautiful arrangements, while paying attention to detail and…read moreproviding excellent service. My mother has enjoyed receiving these flowers each month, they absolutely brighten her day!

Me and my coworkers were sending our boss flowers after her mother's passing. I tried to order…read moreonline and couldn't. I called the shop, spoke to a man, placed the order and provided him my card number. He asked if I wanted delivery for Thursday or Friday. 3 hours later I noticed I still hadn't been charged. I called and requested a receipt or invoice to provide to my coworkers. He told me system was down, he'd send to me the next day. Next day, still nothing (and it was Thursday, delivery day) but I didn't have time to call. So I called Friday this time getting a woman named Judy. Judy was very professional. I told her about the issue with no receipt or anything and asked about delivery. She checked back with the man, called me back and said he was under the impression Friday delivery was okay due to weather. I said oh, I wasn't aware about the weather, it was never mentioned. I said Friday was fine, but if they couldn't deliver Friday to please go ahead and cancel the order and I'll order elsewhere. Friday night at 8pm, still nothing so I assumed they went ahead and cancelled. I ordered elsewhere, who delivered following day, smooth transaction with no issues. An hour after the 2nd company delivered, there was a debit attempt to my card (that I had locked after seeing terrible reviews), so I called immediately. I told Judy I thought the order was cancelled since I was still never charged. She said they delivered the order. I was very frustrated. I asked why they would deliver without payment, doesn't make sense to me. She said they trust their customers. She said she was going to call "him" and call me back. She called back saying she was told either we can go pick up the flowers (from my boss who just lost her mother and is grieving), or I can pay for them. She said she was just the messenger a few times and I felt terrible for her. You could tell she did NOT agree with this. I told her under no circumstances to go back to my boss's house, and asked if the man could call me. The man named Trent called me restricted a few mins later saying he was calling at my request. I told him the issues, never getting debited, receipt, and the issue with delivery date, and I advised just to cancel if they couldn't deliver Friday. I was very polite during all of this, but definitely frustrated. He proceeded to tell me he's "not God and can't control the weather", I was shocked at this response. I told him not only is he not God, but he's not very godly person and has sketchy business practices. Wanting to go pick up flowers, from my boss, after their mistake. At this point I was so aggravated I told him to resubmit payment, he clearly needs it more than me. He did. Considering I was never given a total or receipt I received a charge for $26.57 more than the website showed, excluding taxes. All in all, terrible learning experience and I will never not check reviews again.

I am writing this review almost 2 years later just do to the busy hustle of life. I went to my…read moreconsultation for my wedding flowers and brought along my now husband and mother in law, the shop was very welcoming but I'm not gonna lie the picking everything out process is very intimidating. There are a ton of options and everything is a bit overwhelming but I feel like it needs to be so you get exactly what you want! We did have a little trouble with their payment system but that was very minor. The day of my wedding all of my flowers arrived beautiful and lasted days and days after! we had a small inconvenience because We were told cake flowers were included with what we purchased but none came but we fixed that with a simple pull some flowers from the arch piece. I was super pleased and got everything and more I could have wanted from my flowers! highly recommend.