Beautiful, fresh flowers for a great price! Excellent communication . We planned rehearsal dinner…read morefrom out of town and the whole experience of providing flowers through Kris and "From the Heart" was seamless and beyond our expectations. Highly recommend !

I needed to send flowers to a friend and found From The Heart Flowers and Gifts recommended on…read moreYelp. Wow! Was that ever the best decision! I highly recommend this florist. I placed the order online and received an email confirmation of my order and payment. I knew exactly when to expect my order to be delivered. Impressed with their professionalism. The basket of flowers delivered exceeded my expectations, so beautiful. They provide great value, outstanding service and quality flowers. I highly recommend this florist if you need one in their area.

Dollar store Xmas decorations for $30. Snobby old women. See pic. $1 roses left from Sam's club…read more $4 rose on right. Crappy

Prompt service and my Mom said the flowers were the most beautiful she had ever seen. Thank you for…read moremaking her day so special!

We got our wedding flowers done at Cupids Petals and cannot recommend them enough! The service was…read moregreat, and they were so easy to communicate with.

my Daughter had a destination wedding near Gatlinburg. she had the bouquets made in Iowa, we were…read moretold to put them in the fridge when we got to Tennessee. Huge mistake, it killed the flowers. We stopped in the day before the wedding to Cupids Petals to see if there was any chance they could make bouquets on such short notice. She was more than willing to do that for us and they were amazing! Exactly what my daughter wanted! She helped make my daughter's dream wedding come true!!

They recently did all the flowers for our wedding and reception and they were absolutely the best!…read moreThe reason I chose to go with them initially is that their customer service is simply outstanding! My wedding was an incredibly busy time in my life and they made it so simple. I would email them and even in the middle of the night sometimes I would have a reply almost immediately. They were also very reasonably priced and worked with me to lower the cost. They did a flower garland for over the fireplace as well as a stairway garland, cake flowers, bouquets, boutonnieres, a piece for my hair, decorated our reception, and did some other pieces for our ceremony as well, to include flowers for our entrance sign and flowers for our lanterns. I was very, very pleased with their work and would highly recommend! I am posting pictures of some of the things they made for us.

Received a gorgeous flower arrangement sent to my work! They were beautiful and still look fresh 4…read moredays old! Would reccomend to anyone!

They will promise to get back to you never did, caused me nothing but stress for my daughter's…read morewedding. Trent, was very nice on the phone. That's why I gave them 1 Star. Do not count on them!!!!!

Beware I ordered flowers for my wife on Friday and to be…read moredelivered on our weeding day Saturday as a surprise while she was getting ready. I had called around lunch because they had not been delivered and I was told they was out for delivery on Saturday. They was never delivered so Monday I called and emailed asking for a refund since I never received what I payed for I was told they was sending pictures at that moment of proof they was delivered on Saturday it too them two hours to send the picture of "proof" it was delivered Saturday. Long story short they was delivered in the time frame of those two hrs on Monday (the cleaning lady found them and there was cameras on the property) and left after we had done left and they still have yet to refund my 83 dollars and are continuing to argue, be condescending and want proof from us that we did not get them when they know they never delivered them on Saturday.I just want my money back since I never got or received what I paid for. Your better off going to a grocery store for flowers than flowers of gatlinburg

My wedding bouquets I ordered were so beautiful. Fall flowers is all the direction I gave them.read more

I don't normally post things like this but felt like this needed to be out there to let others know…read morein this area about the quality of the flowers from this florist and also the rudeness of the owner of the company. We traveled this weekend and rented a cabin and the resort actually recommended this florist to my friend, Kristen. She had the flowers delivered to the resort and they drop them off in our cabin. The flowers were kept in the cabin until we traveled home to NC on Sunday. When Darin brought the flowers inside our home he said these don't look very good. The Gerber daisies had already started to wilt and pulled one out and threw it away Sunday night. These pictures that you see were taken Sunday night 1/5...just 2 days. I have seen and been around many bouquets of flowers and called the owner of the company on Monday January 6th, both numbers that she had listed no one answered at either one and no voicemail to leave a message. So I left her a Facebook message yesterday evening and she replied this morning (see her actual response). I have checked out her Facebook page with lots of nice comments about local florist and her work . This morning I spoke to her and explain to her I was the recipient of these flowers and she remembered them being taken to the resort. She told me that the pictures that I sent her were due to the flowers being around a heat source and the heat ruined the flowers. I tried to explain to her that the flowers were sitting on the pool table and moved one other time to the kitchen area with no direct vent on them, She kept interrupting me and not letting me finish what was needed to be said on the flowers. She got very vulgar with me and I wish I would've recorded the conversation because cussing at a customer four times is not good business practice! She then proceeded to tell me that I was a rich spoiled b***ch that rented a cabin and spent too much money at Dollywood or vacationing and just wanted my money back from the flowers! I tried to explain to her again that I was the recipient not the customer that sent them I did not pay for the flowers and wanted to let her know the flowers had died after just 2 days! She proceeded to start to tell me that she use the same flowers in a spray for a funeral and they were beautiful for over 72 hours, I looked up this Facebook page again to see if she posted these so called flowers(yellow roses and gerber daisy) it was posted on 12/30/19 and there was also a holiday in there so I feel like these flowers that were used for my bouquet on Friday 1/3/2020 were old are flowers and that's why they did not make it. She proceeded to then blame the resort on keeping them in a hot area before they delivered them to the cabin? Or how the delivery driver from the resort took them to the cabin... Stated it seems to me like they were taken in a golf cart and nobody cared for them? And she decided that the conversation was over and she just hung up on me! I then called Kristen to talk about what just happened and she was mine boggled. I did call the lady back because I was not finished talking with her and she proceeded to cuss at me again and told me there was nothing she was going to do about the flowers they had a 48 hour policy and if I would've called on Sunday she would've taken care of them. Kristen called the lady this afternoon and she basically was the same rude character and stated that if I would've contacted them on Sunday she would have replaced the flowers, by that time we were already back in North Carolina. And talking about answering the phone on a Sunday? When her page says that she's closed... And when I tried to call several times on Monday, January 6 she did not answer the phone then so why would I expect her to answer the phone or on a Sunday? Unfortunately she Has set a poor example for a small business in that area that yes is probably a very tourist town but as a loyal customer to my local florist I cannot even imagine how this woman stays in business acting as rude as she did and cussing and swearing at me four times and hanging up on me not once but twice today. So for all of the great reviews that are on her Facebook page here is one of the very unhappy customer. And yes here are the pictures to prove it. The flowers are in the trash and she has basically ruined a special birthday for me thank you Clarice the owner of Double D Florist in Sevierville, TN!

Thank You for the beautiful flowers sent by a friend for my beloved cat Snowball passing over the…read morerainbow bridge . There were two varieties of flowers sent. Some already blooming and some that bloomed later in the week.

Rude, rude, rude…read more Will not answer floral questions without attitude over the phone. Told look at website. Take business elsewhere. Bad practices. Used to be good florist.

Easy to use website for ordering. The person I sent the flowers to and sent me a picture. They…read morewent above and beyond. I was so pleased

They sent a small plant you could get anywhere for $20.00 and charged my son $99 and when I called…read moreand ask if I could exchange it because I already had 4 peace lilies and she said they wouldn't have a truck until Thursday and I said ok. She said they wouldn't let me exchange it.