The bar and the restaurant are separated and we were only on the restaurant side. Good food with…read morevery good prices. Service is kinda slow but very friendly. We will be back. **update** Came back a year later and met the owner. Nice guy! Food was great and the beers were freezing cold! Rating upgraded.

usually, I eat here and there's no problems, but when the staff is rude and cash discount actually…read morecost you more than what actual amount was kind of makes me not wanna eat there Bill total before paying was $40.80 Bill after cash discount $42.06 I should've just paid for it with a card then I went to bed charged more right

We have stayed here many times over the years when it was part of the Best Western franchise…read more However- this visit was extremely disappointing as the standards have clearly changed. Our first night we arrived late and were unsure if the room was even cleaned. The lamps were all broken, the tub did not drain after showers and the room looked old and tired. The towels are paper thin, the bed linens and pillows have also been down graded. The common areas were also junky, employees smoking outside the entrance, nobody attending the front desk, etc. But the worst part of our stay was that our room was never cleaned during our three night stay despite asking the desk twice to notify housekeeping. Both nights we returned to a unserviced room. Unacceptable. We will be staying at the many available VRBO properties in the future when in town.

This Best Western checks off all the boxes: good location on Rt 8, quiet, clean,well run, family…read morefriendly and pleasant staff. The rooms are moderately priced and clean. Because we booked late we had to 'settle' for a 2 room suite! At $125 this is a great travel bargain. The room was clean, had 2 queen beds and a pull out couch in the 'sitting' room. But for me the piece de la resistance is the 'free' buffet breakfast with the signature make your own waffles! I enjoyed everything about my brief stay and would return. Highly recommended!

Filled with Northwoods charm, the Main Street Inn is unequivocally Crandon. My house was having…read moresome work done so we needed a place to crash for two nights. I called ahead and booked a two full size bed room. When I called I asked for the cost of two nights I was told $65. Sold! (In case you are wondering, yes this was too good to be true later on.) The room is small but clean, with the exception of a few cobwebs on the AC system. The walls look hand decorated with rustic designs an some wall art. The room feels a little cramped but it had large windows that helped bring in some natural light. One star was lost because the shower was terrible. I was told they recently cleaned the shower heads so I dont know if that had anything to do with it. The pressure kept changing and was so weak I could barely get the soap off my body. I ended up just running the tub to rinse off and the drain piece floated up from the bottom. BRING YOUR OWN SOAP AND SHAMPOO. They offer bars of soap but they were awful. Also when you turn on the main light it makes this constant very loud humming noise. You stop hearing it after a while. One of those most frustrating experiences was checking out. I called to ask where to leave my key and asked why I was emailed a bill for $143 when I asked for the amount of two nights and was told $65. I specifically asked because for $180 plus tax I could have stayed at the best Western with a pool, hot tub, and free breakfast. I truly asked how much for both nights and the call was scratchy so I am giving the benefit of the doubt. When asking for the cost of two nights i expected a total, but was apparently told the cost of one night. It could have been the call but I think its quite shady to say the cost of one night when asking for the cost of both. The managers wife then proceeded to ask how stupid I could be, and I lost my temper. I am writing this review from a much cooler head because the owner did come to our room and apologize for his wife's childish behaviour. She eventually came out and made an insincere apology as well before stomping off. He offered to refund the one night but I don't like undercutting small businesses and declined. I personally will not be staying here during future renovations and will pay the little extra to stay in a more spacious room and better amenities. If you dont plan to spend any real time in your room this would be a good spot to save a few bucks and get the bare bones.

1. Owners were kind, helpful, and professional each time I've talked to either one of them on the…read morephone. 2. Every room I've stayed in has everything I could possibly need: microwave, refrigerator, extra electrical cords, a fan, comfy rockers or recliners, tasteful and comforting decor, and extremely comfortable beds and bedding. I could go on and on. 3. Most recently, I entered my room and found a small lighted Christmas tree. *I have a strong feeling that whoever wrote this review: Poor Manners + Deceptive Photographs on Their Website, has either poor manners, a mental illness, or is just a mean person. And I would bet there is a completely different version of the story than what he depicted. I am reporting his review. And please grow up, sir.

We came here in the middle of April not quite expecting so much snow and a blizzard incoming. Lots…read moreand lots of snow. We pretty much were the only ones in our wing of the lodge and it was great. Great showers, great roomy room, and view of what would be a lake, but it was iced over. The room was nice and cozy warm too. It would have been nice to have a channel to know what we were watching but we were gone a lot. Room service was great too! Everyone there was super friendly and helpful. One thing, feedback wise, is maybe to put a door before the hallway where the rooms are. The voices echo in the lobby and we could hear them all the way down the hallway. A little thing, but we noticed it. We would definitely stay here again, it was delightful and a great find!!

We checked in here before heading to "Family Day" at a nearby camp. Knowing we would have had a…read morelong day of driving beforehand, I asked for an early check-in, so we could freshen up before heading out again. The owner emailed us within 10 minutes of reserving online letting us know they would have a room ready. We were again greeted by the owner at check-in, and she could not have been more genuinely friendly. Our room was very clean, and the price was great. If you're in the area, shop local and don't stay in one of the chain hotels. Places like this deserve business.

Very clean and updated in a convenient location next to Culver's. The breakfast was better than…read moremost continental breakfast with fine touches which really makes the difference. Front desk was friendly and attentive, and plenty of ample parking. I would definitely stay here again.

Very nice and immaculately clean hotel just outside Rhinelander. The staff is young and friendly!…read moreThe included breakfast is plentiful and generous, and a "real" breakfast *eggs, sausages, waffles, fruit, juices, yogurt, etc.). Right across the parking lot is a Calver's ice cream, in case you get peckish!

Rooms and entire building inside very clean. Staff are all friendly and helpful. Breakfast really…read moredoes look amazing. A billion tv channels to watch. Rooms were actually the quietest rooms I've been in a very long time. Very pleased.

By far the nicest holiday inn express I've been to. It was clean and well kept, the front desk was…read morefriendly and helpful, the bed was nice and firm and everything was just tidy. If you're in the area or driving thru this is definitely a great place to get a good nights sleep

An older worn in hotel in need of some help to be competitive but suited the need for a night. At…read moreleast my room and bed was oversized and the construction sound. Didn't hear a peep through the walls and floors, so there's that. Lots of hot water and plenty of water pressure too, one of the upsides of older hotels. Smells like someone died in the hallways even through my mask! Not sure what's up with that and from the other reviews it looks like it's an ongoing problem. Less tolerant types would be upset to stay here. Checked in late and left early, never really had the chance to hook up my Xbox or to check Wi-Fi.

I'd love to rate this place positively, the staff was very polite and accommodating for a…read morelast-minute check-in. However, I cannot overlook the safety and privacy incident we encountered. We were given keys to a room, but when we opened the door we found the room had someone's items strewn about, including a suitcase on the bed. This should not be possible at any hotel, let alone a reputable chain. Rooms must be checked and confirmed empty before they can be sold to another person, and a room must never be sold while occupied. The next room provided was nice, and the staff was so accommodating. I'd love to give it a high rating, but there is no way to overlook such a severe problem. I am hopeful this was a fluke, but such an incident can only happen if there are significant problems within multiple levels of both staffing and management; clearly beyond the fault of any single individual.

It's difficult NOT to recommend this property. It's the ONLY decent motel in the area! Property…read morehas been freshened up since the last time we were there several years ago. Room was very clean and the bed comfortable. Our room was a little larger than others. Laundry on site. Staff were pleasant. Website states no pet policy which was an issue for us, but when checking out front desk staff said if we called them directly, t h ey have 4 rooms designated as "pet friendly" . If this is the case, we will be staying here again.

The staff is very condensedning to children, even at 17. The food and coffee is just ok, didn't…read moreexpect much anyway. The big deal; my daughter came home with at least 16 bed bug bites from sleeping on the sofa bed in room 215 this past weekend!!!!!! I know very well what the bites, and particular bite pattern looks like. We are in the process of bed bug remediation with all our belongings and bags from the room to help prevent the spread. I'm never going back and I'm there at least twice per year; sorry but we had bed bugs years ago as I travel often and it cost at least 2K to remediate and is a massive inconvience. Clean up your act.....

Very nice cabins if your looking for a quite place . We had a great time watching the firepit from…read moreporch. Nothing fancy but quaint decor .

This place is a gem. We stayed in the Rustic River cabin and LOVED it. It had two bedrooms, two…read morebathrooms, a pull-out couch, a full kitchen, a fireplace, HD tv with satellite dish, very nice porch, A/C, and extreme proximity to a little pond and river (with fish for the catching, my husband and kids caugh-and-released a BUNCH). It was all decorated in the Northwoods rustic style, the kitchen had dishes/cups/silverware/spices/coffee filters, a regular microwave, full size fridge/freezer, and regular drip coffeemaker (not some ridiculous hotel coffee maker, I hate those things). We were very lucky to get this place for a night in between reservations and were sorry we couldn't stay longer. It's just a few miles outside of town, where you can (and we did) get groceries and some terrific fish fry easily. The owners are just across the driveway and were very friendly. They have a couple of dogs - the collie came over and visited us a few times (this was 100% okay with us, my middle son *loved* having a doggy friend for a day). Oh, there's a firepit and picnic table outside, too. This place was amazing. Just a little more than a hotel room, but with space to move and the sound of a babbling brook just outside the front door.