This place has gone downhill!! I've been coming here for years with my family and we will not be…read morereturning next year. They've taken away amenities and the room was filled with ants. The general manager Matthew was no help. Kept asking "what do you want me to do about it??" Not helpful at all and just rude. Find somewhere else to stay!!

Room security issue (woman traveling alone), inoperable interior door lock. One of two, main floor…read morekitchen windows without screen. Electrical wiring issue in bathroom adjoining bedroom. Notified desk. No alternative room offered. On two consecutive days, two different maintenance staff unable to repair; needed replacement, none available. Was working with a local realtor one morning at this unit's kitchen table when a person without knocking ENTERED ROOM, then, quickly left without a word. Numerous front desk visits and two phone calls by me after checkout over a two week period, found General Manager, Mr. B..., unavailable. On 9/4/2025, I received a return phone call from General Manager. Was told he and an Asst. Manager found lock on door of said unit operable and working. During my four night stay in the one bedroom unit nearing $400 per night for room and attached room fees with an inoperable interior security door lock, I was credited $25 per night ($100 total). I expressed compensation was inadequate. General Manager said he would look at interior lock again. If still inoperable, he would reconsider additional compensation. I requested a call back on his findings. Will add to this post at that time. (Note: This was my third stay at this resort over a fourteen month period.)

I thought I booked this directly through the hotel. Turns out it was some third party booking site…read morethat turned my 1 night booking into 2 nights. When we checked out after the one night, the hotel staff said we had one more night. I told them this was incorrect. I went back to lodging.support to tell them that they got my reservation wrong. They said that they reached out to the hotel and that the hotel denied me the 1 day refund. All I can say is that you make sure you always book directly with the specific hotel. I will never be staying here again.

We stopped for an overnight on our way to pick the kids up from camp. You can tell the hotel was…read morerenovated in last few years. Lobby was had a current Northwoods vibe and was very clean. Rooms were lean as well. the staff is very accommodating. Breakfast in the morning was above average. Just a few hiccups. We booked a king, and did not get one. That happens. While rooms were nice and current, the tubs were not replaced and it showed. Also, the heavy curtains did not close, and there were lights in the soffit that lit up the room. I like a dark room for sleep and rigged up a way to block the light using hangers, but kind of a pain. If looking for a night's sleep, would recommend.

We had Mother's Day brunch at Eagle Waters and it was wonderful. This is our go to place for the…read moreholidays. Their Easter brunch is absolutely amazing! Their lamb just melts in your mouth. You must try it!

Went on a Friday night and was told it would be an hour wait which was fine. Went and had a drink…read moreon the patio which was nice .After an hour went to check and was told it would be a few minutes despite all of the empty tables. After two hours went to the hostess again and was told that only the buffet was available not the menu. When we told them it was unacceptable we were told it's the Northwoods . There whole system of handing out playing cards and no paging was ridiculous. The time the hostess spent looking for the cards (used instead of names) could have been spent clearing tables and getting people seated faster. We needed up at Lumpys and were seated in served quickly. Do not recommend this place and was very disappointed

We were visiting Wisconsin after leaving the state some thirty years ago…read more Marc and Carol were our hosts at BridgeWater and made our stay very pleasant. Being right on the river allowed easy access to the chain of lakes. The Inn is dated but very enjoyable and very clean. Could help but notice how actively the owners interfaced with many other visitors. Very helpful and knowledgeable about ER.

Disaserous experience. Front desk gave away our deluxe room to another gueats. Smoke alarm went off…read morerepeatedly the first night and had to relocate. The room we were redirected to had no smoke detector. (We were still charged a whopping $192 for the night). The next day the detector in the original room was "fixed" and we returned. However, the alarm again sounded at night and the night manager came in and removed the smoke alarm from the ceiling. Two nights of disrupted sleeping and serious safety violations. Breakfast was not restocked. Would not recommend.

This place was disgusting. Maid should be fired. Found…read moresomeones underwear and socks behind the broken recliner in our room, never restocked anything and just threw the blankets back up over the pillows that were in the same position as when we got up. 2nd floor reeks of something that I can't even explain and they just dumped a ton of carpet fresh to cover it which made it worse. Staff is uncaring and rude beyond all comprehension. Half the room sockets did not work as well as burnt out bulbs. Pool has mold growing at filter and vending machine has food that is rock hard. For what they charge, they should be ashamed!

I was astonished to read the negative reviews. We booked our weekend several weeks ago, and when we…read moregot here, were handed the keys and told where the best place to park was. Valentine's weekend showed lots of snowmobiles around so we were concerned that it would be a rowdy crowd. I could not believe how quiet and polite everyone was. Most hotels are loud at night with doors closing and people talking- not here! It was like we were the only 2 people in the building- and it was a full house. Unfortunately, the hot tub was drained and off limits due to Covid-19, but the pool was open. We would definitely stay here again. My only concern is there were very few people wearing masks, from the employees to the people coming in off of the street to dine in. For that reason, and also, when we walked through the lobby this afternoon, it smelled like someone was smoking in the lobby. Not cool!

Over a one hour wait. We said we would do either inside or out but preferred out. Party of 6…read more Checked in with hostess after an hour and she said oh we just got a party of 25 and we're seating them and getting them settled. We waited longer finally got our seat inside and then it took another hour and 45 minutes to get our dinner. Worst service ever! Our waitress was very good and she kept apologizing, but this was very unacceptable.

Super friendly staff! Had a special bag in or room for our dog. Gorgeous view. Absolutely loving…read moresitting outside watching the storm go through. The room is clean and updated. We will be back!

Great place, friendly staff. So fun to tie up your boat for a beer and a brat. The beer was…read moregreat. The brat was terrible. Nasty and undercooked. I recommend they fire the chef and cook the brats outside on a real grill. It's Wisconsin for Christ sake! Everyone knows how to properly prepare a brats! Boil it in beer and onions then brown it on the grill!

we've stayed at the resort for the past five years. We love it! The cabins are immaculate. The…read moreresort is lakeside with a wonderful beach area. You can rent pontoon boats right there. They have kayaks, canoes, paddle boats for complimentary use. The resort is located in the heart of the Northwoods, with a cute downtown, restaurants, and plenty of hiking trails. It's a great family resort run by a wonderful family! Looking forward to many more beautiful visits!

The staff was perfect! Brooke was engaging and friendly. The rooms were clean and comfortable. My…read morewife and I will definitely be visiting again in the near future.

Absolutely amazing! We were greeted by Fritz the owner. The…read moreroom was clean and cozy. The grounds are amazing. A lovely dock to walk down with benches to sit on and watch the boats pass. It was everything we hoped for! Close to bars and restaurants. We differently will be returning when we are in town. Thanks Fritz!!!

I've stayed here a few times over many years. Each time marked improvements from the last visit…read more The owner who has checked me in each time I visit is quite friendly and informative on things to do and the best restaurants in the area. My room this time had new furniture including the bed. I was also impressed with the pillows that were bigger than pillows in other Northwoods motels and cabins I've been to. While the bathroom as been remodeled the shower itself was a bit old. Almost like old concrete. The bathroom I had last time had a new shower. Seems the owner is working though improvements unit by unit. He was painting one unit on my last visit. I wasn't sure to give four or five stars because of the shower being old but many rooms seem complete and the owner has such passion for every inch of the place that I went with five.

Not what you expect from a B&B. Jacuzzi didn't work. Room had it's share of issues including dirty…read morelaundry from the previous guest.

What a beautiful place to stay. The imenities are gorgeous and it's very close to fun shops.read more