From reservation to check out the lovely staff and accommodations made our Aspen stay effortless…read moreand enjoyable. Upon checking we received a lovely gift bag with fresh baked cookies and water - so nice. Once in our room we found lovely robes (with matching slippers), a balcony, a lovely bathroom and well decorated and cozy bedroom. The staff definitely go above and beyond to be helpful, give recommendations and engage in friendly banter. This amazing spot is just a few blocks from the heart of downtown Aspen. It boasts daily complimentary breakfast (starts at 7:30 am & includes in house quiches - made daily), a koi pond, multiple hot tubs, ski lockers, computer center, and washer/dryer access. I highly recommend staying here and can't wait to return next year!

was about to book a stay with this hotel when i called and they said they had 2 options left for me…read morethen when i gave the man my credit card who is supposed to be the " manager " who never identified himself and continued to sell me a room for two that was a queen deluxe then put me on a hold once i gave him my card information and then continued to tell me 5 second later that he had nothing available and that there was nothing he could do for me because apparently 5 minutes later nothing available once he took my card information and as a manger failed to know anything about his own building and stay so now i've got to look someplace else because im sure as hell not coming here and you shouldn't either most unreliable hotel in this city. THEN HUNG UP IN ME AND MY PARTERS FACE WHEN confronting him about this miscommunication, obviously cannot control his emotions and should not be in this position as a manager. - JAYLEN ALARCON do not come here

Parking is included and they have an underground part that does not require tickets/security- I…read moreliked that. The room was very clean and I really liked the decor. The pool and spas seem nice although I don't love that you have to ask to have them uncovered when it's 75 outside. We really enjoyed our stay in our room and appreciate all the free goodies and amenities we were provided. These are full condo-like rooms that you can practically feel at home in with all the cooking and cocktail utensils one could want. I would change the fact it's not pet friendly as that's what this town is all about, also I'd make all the decor a bit more modern... not that it's not nice but many other rooms we walked by looked pretty amazing. =)

Terrible service for such a popular resort. I came with a group of colleagues with the idea that we…read morewould all have our rooms ready. Not true. Got here 4 hours early with that assumption and now I have to wait.

Such a quaint, cozy, home style hotel! This is aspens best kept secret. Although it's not fancy…read morelike all the rest of hotels in aspen, it's got the most character and most reasonable prices. Also we love the friendly breakfast staff.

PROS Excellent location…read more $200 night/4th floor room was not bad for Aspen (between seasons). A/C, gas fireplace(we did not use). Sliding window for cool night air. Front staff was friendly (Karen & Matt). Room was a good size + balcony. Even though we were on the street side and a block from bus terminal, you could barely hear outside noises. Free breakfast. Decent choices. One different hot entree daily. Clean room, but very outdated. I was told that the property was sold and eventually will be renovated. Cleaning lady said they thoroughly clean the window screens on a regularly basis - impressive. CONS Small bathroom, tight door access was hard to get around. Mis-matched room furniture (a few pieces could have been removed). It would have been nice if the hotel gave us an information sheet about the hotel (garage, street parking, pool, bar, etc.) when we arrived. Tight garage, only one entrance for in/out. Make sure you use the keycode at the top street entrance of the garage. Door opens automatically when exiting. Bar was closed. The whole place is in need of paint job, carpets changed, etc. Does not look like it has been cared for in a long time. Carpet and furniture stains found. Limited street parking. Parking sux in Aspen - everywhere. Public parking garage is several blocks away. One elevator for guests and house cleaning.

Started out poorly and didn't really improve…read more Tried several times up to 6 months in advance to get in touch with the concierge via the web site and email with no response. At one point I got an email from the concierge with a request to submit credit card information for restaurant bookings, so I thought someone was responding. Unfortunately, it appears to have been an automated email because they didn't respond to any of my replies. When we arrived, check-in was fine. Not much snow this season to that point, so the ski-in/ski-out run and lift were not functioning. Can't blame the hotel for that, but other hotels like the Viewline, Limelight, and other condos are on the main resort area and clearly have higher priority for getting ski-in/ski-out functioning. This hotel is on a smaller side hill that probably just says "tough luck" whenever that lift isn't functioning due to weather or under staffing. We got to our room (family of 4) and there were 2 bath towels and 2 sets of the other amenities. That's ok, just call to have some delivered. Well we called, left the room for an hour, came back, nothing. Called again, waited about 45 minutes, nothing. Called again before dinner, came back from dinner, nothing. We had to get ready for bed so we just went to the pool to get towels ourselves. We did finally call again and someone delivered the requested towels and a couple of dental kits. But over our stay, about half the time we only got 2 towels from housekeeping. "Game room" is a limited conference room with a bunch of partial board games with missing pieces, Jenga, and a ping pong table. At least have some cards or some complete board games. Other hotels have video game systems, movies, etc. Toro was pretty good for dinner. Breakfast was mostly disappointing. Soggy bacon, dry pancakes, random assortment of pastries., stuff like that. Went to the jacuzzi a few times. Ordered drinks once, and it took over half an hour to get our drinks (basic cocktails). Didn't arrive until we were ready to leave. We were told they had to go to some other floor to make the drinks. Still not sure why that means a 30 minute wait. There were only 10 people around the pool area. One day we were waiting for a shuttle that was supposed to arrive in 5 minutes. Called again 20 minutes later. Was told that "the driver is right outside the restaurant, don't you see him?" I said no, we're right outside the restaurant. Guy then says "oh actually he's almost there." On the day of checkout, I stopped by the bell desk and asked them to grab our bags for an airport shuttle in 2.5 hours. I went back 2 hours later and didn't see our bags. Guy says "oh we just put them in another room on the side, it's probably there." Wasn't particularly convincing so I went back to our room to check. All our bags were still there. Carried a few bags myself, past a bunch of guys watching me carry bags and trying to open the door to the hotel myself. If I (as a guest) saw someone carrying a bunch of bags trying to open the door, I'd help. They didn't. This was our first and will be our only stay at a Viceroy. Snowmass is great for the family, we'll be staying at another hotel next time.

this is a hard review Valley State staff was great. Let's start with the first things first the…read moreroom was good. The rate was good. Food was a nightmare, absolute nightmare. These people can get it right like it was a zoo never seen such poor service such poor management, but the poor manager did all the work the only one that guy even pour coffee no clue what on earth people were thinking, but you are better off hitchhiking into Aspen to get food than you are sitting in assuming that you're actually gonna get what you ordered because it's not gonna happen zoo description of the food service

Stay here if you're coming to Crested Butte! The hospitality was out of this world and it truly…read morefelt like a home away from home. The rooms were clean & cozy and I cannot sing my praises enough about how sweet and kind all the staff is.

My Elk Mountain Lodge experience was exceptional! I lost an earring in my room when rushing to…read morechecking out and get to the airport. The earring has been in my family a very long time and I was so sad, as I thought it was a long-shot to ever get it back again. But I texted the staff, they said they'd already found it and they sent it back to me! I was thrilled and super grateful. All the staff members were warm and friendly, and the location is ideal for easy access to the best that Crested Butte has to offer in the summertime. I loved the delicious house-baked cookies every afternoon. I cannot recommend this place highly enough!

I love this place but it's SO inconsistently open. We planned on a birthday dinner there recently…read moreand what would you know... unexpectedly closed. When it's open it's great, the food service and ambiance are great, it's like being in Austria. But they need to get their s together because they have already alienated us with their weirdly sporadic opening hours and dates... Not good for a restaurant to do this, it's a shame

What's not to love about Almresi Aspen? I had a lovely dinner here and enjoyed every aspect of my…read moremeal. The waitstaff is warm and friendly- I felt instantly welcomed as I was taken to my table and throughout my meal I was engaged in great, meaningful conversation about the town and a little background of the restaurant. The decor is incredible. There are antlers on the ceiling, cuckoo clocks on the wall and authentic cowbells proudly displayed. It has such a cozy chalet vibe; just the decor alone is enough to transport you to Germany or Austria. Almresi Aspen is also very attentive to detail. Everything that was served to me was plated beautifully. Even my ginger ale was cute. It had a floral paper straw and a little wooden Holstein Cow head on it! For an entree I ordered a pesto pasta dish that was not too heavy and had lots of yummy pine nuts. To wrap things up I got the cake of the day, which was more of like a pie with juicy pears. Once again, this dish was not too heavy and had just the right amount of sweetness. Overall I was so pleased with my visit to Almresi! It's such an all-around great place to dine. I'd eat here again next time I visit Aspen!

My sister and I with our 3 dogs spent 2 nights in cabin 4 at the Beaver Lake Lodge. We all had a…read morewonderful stay in the cabin and in the town of Marble. The cabin was originally built as housing for the local quarry workers but has been beautifully remodeled and updated. There was no no cell service in town, no TV in the cabin, and the only internet access was in the main lodge. It was wonderful to unplug for 2 days. The town itself is very laid back and is a nice change from many of the more tourist orientated towns in the Colorado mountains.

We stayed here on a whim after driving up and back from Crystal Mill. Paige, who worked at the…read morehotel, was so friendly and awesome! The room was surprisingly very nice and the bathroom was super nice! Felt like I was in a Marriot hotel. The lodge had complimentary SUP and kayaks for the guests to use which was a great perk! It had such a friendly small town vibe, everyone was so chill. My Only complaint was that the mattress was extremely uncomfortable (...like I would of slept better camping) which kind of sucked because everything else was so great about the place. The phone service was no good but that is was is so fun and relaxing about small remote towns. It's nice to unplug. They did have WiFi that worked okay for things like checking email but not for streaming or anything like that. The shower in the bathroom was super nice but it was one of the fancy ones that doesn't have a door, it's just half glass and open the other half but when you did shower the entire bathroom and room got super humid and muggy. Hotel is dog friendly which was awesome for our pups. Also, they only take cash and check but they are super flexible!

Good location. Leadville is a good place to visit and you want to stay in the old historic…read moredistrict, where The Timberline is. We had a heating problem, but the hotel fixed the situation. It's refreshing to stay somewhere where the owner genuinely wants to make things right.

Adequate room. It has a few personal touches, skies hanging on the bed wall. A grouping of three…read morebooks, small hanging fabric banners. A vintage looking refrigerator and room fan. The bathroom is small with little toiletry space and the shower curtain is bulky and ill fitting. It gets warm in the room at night and opening the windows feels like a security risk, being on the first floor. It's a room that seems like it should cost $150 rather than $315. We got the weekday summer rate as it goes up more on Fridays and Saturdays.