Gorgeous hotel with impeccable service! From the front door until checkout we only experienced the most beautiful people who work at The St. Regis. Great ambience, food, spa, and a decent gym as well! The location is ideal with only a 5 minute walk from town, yet it sits above the town so you actually feel secluded and peaceful. The outdoor dining is lovely and spacious. The pool is above the outdoor dining, so it's private, comfortable and stunningly beautiful tucked into the mountains. We will be back! read more

The St Regis is a must stop in Aspen. And you can't go wrong w the espresso martini. Don't forget the Caribou Club....... If you can get in. Here's to the good life!!! Ola, mi amigos! read more

Our recent stay at The St. Regis Aspen Resort was nothing short of exceptional and truly memorable for our entire family. From the moment we arrived, everything exceeded expectations -- the room was beautiful and comfortable, the location is perfect for enjoying Aspen, and the amenities throughout the property added such a thoughtful, luxurious touch to the experience. But what truly sets this hotel apart is the level of service and care from the team. We were in Aspen celebrating birthdays for both our son and my sister-in-law, and the staff went out of their way to make each of them feel incredibly special. Members of the management team personally introduced themselves and checked in to ensure everything was perfect, which speaks volumes about the culture of hospitality here. The small details made some of our favorite memories -- especially enjoying hot cocoa and s'mores together in the evenings, which our son is still talking about. Every interaction with the team felt warm, genuine, and attentive. This property truly delivers impeccable service and creates an atmosphere where guests feel welcomed and cared for. We left Aspen with wonderful memories and are already looking forward to returning. Highly recommended for anyone looking for a special Aspen experience. read more

My husband and I recently stayed for a Louis Vuitton VIP trip and stayed 2.5 days. Flying into Aspen was extremely difficult due to wind so that part sucked but the hotel was beautiful and a king suite was perfect. My husband works so we always need a desk for him and it was great. No issues with our room and the staff is so very kind. We had one dinner at the hotel and two breakfasts which were amazing. I had a massage and the spa was soooo beautiful and the staff were amazing. read more

Due to the poor snow during the 2026 season we did not ski Aspen, however we did go up the gondola for free with our IKON pass to see the views, stop for a drink at the top, and soak up the vibes. It was so breathtakingly beautiful at the top - the contrast of the trees, sky, and snowy mountain tops was nothing short of spectacular. The lodge at the top had apres ski vibes with people having a good time around the bar and tables and benches outside. Everyone we encountered was very nice and helpful. It was a very nice experience overall, would like to actually try the skiing someday. read more

See all

For Vibe and view, this hotel gets all the stars, however their service is extremely bad and slow. They barely answer any phone for room service, and when they do it takes forever to get what you asked for. read more

My husband and I had our wedding reception at the St Regis (Velvet Buck and Monarch Hall) and were blown away. McKenna and Veronica are both fabulous event coordinators. First class service all around, excellent communication. It was the best night of our lives and everything we dreamed of! We highly recommend the St Regis Aspen for a wedding reception venue. We will be back one day to reminisce! read more

Amazing destination and wonderful service from everyone I encountered! From relaxing by the well attended pool to breakfast and coffee in the morning, one couldn't ask for more! Front desk and staff were upbeat and positive in every encounter! Definitely looking forward to returning here in the future! Thank you! read more

I absolutely love the location of the St. Regis in Aspen. It's right in the heart of everything and just steps from the slopes, shops, and restaurants. You get the perfect mix of luxury and convenience. It's hard to beat! read more

Pictures are worth a thousand words. This is the view we paid for at the st Regis Dreaming of mountains views and fresh mountain air? Rethink it and pick a hotel that what's happy customer. This is a view from our room. read more

Very expensive, Poorly managed, Unexpected charges Impossible to reach this place by phone. It's got an endless automated phone tree that often drops you without warning. Having stayed at this hotel before, I was aware of the nice guest rooms, good location, yet lousy service - mostly due to language barriers and untrained staff. For my recent stay, the concierge forgot to cancel a restaurant reservation which cost me a $450 penalty fee. It was a huge hassle to get a refund for the hotel's mistake. The concierge desk never answers the phone and are rarely available in-person. I also requested the Front Desk Clerk to ship back a few small items to my office in Boston. Much to my surprise, they used a massive box for a Xerox machine which cost me $636. If they had used a small box, it would have cost $100. I did ask for a quote in advance, but they forgot. It was a struggle to get reimbursed for their mistake. Managers are slow to respond. Checking out of the hotel, I had over $1,000 in over charges (eventually reimbursed). Other issues: the smell of weed in the hallways, chaos in the bar and lounge with heavy drinkers (some appeared underage) and shady characters wandering in the hotel.... Security was not good. I did not feel safe. I'd never stay at St. Regis Aspen again and would never recommend it, especially for families with kids. Better choices are The Little Nell or Hotel Jerome. read more

I love the same they always have a good reputation, but for whatever reason this one and Aspen has horrible phone service can never get a hold of room service, spa, front desk things take forever. Service is iffy. It's hard to find anyone that speaks English. I do love the rooms be careful, though the dogs might be barking in the hallway because they do except pets which I'm fine with I just don't wanna hear them waking me up in the morning read more

Great spot, warm and personal service. Hotel food is meh but service is on point. Small'ish pool but rooms are great and comfortable beds and large towels. read more

A sign for wearing a mandatory mask was everywhere but so many people were not wearing it nor were the staff enforcing it that we had to get out of the elevators a few times to avoid the non-mask wearers. Many non-skiers with pets wearing a designer clothes ( just to intimidate ski lovers like us) hanging out in the lobby talking on the phones loudly or chatting with each other was so distasteful. Why staying at a 5-star hotel if not for skiing, I wondered. Over priced drinks & mediocre buffet breakfast were the main reasons for the low rating but the great staff& friendly ski resort related services were four star-worthy. We much preferred the Four Season hotel in Jackson Hole. If we ever come back to Aspen, we won't stay here for sure. read more

See all

I went to the spa at St. Regis and Abril was so amazingly sweet and caring. She truly made my spa experience outstanding and memorable. She order me tea and cookies while I was in the co-ed pool with my husband. She treated us so well. I will always remember her smile. read more

Have been trying to get ahold of Heather (the manager) all day. The customer service we have received from this hotel is unacceptable and it isn't fair. read more

Wonderful stay over thanksgiving - hotel has a great vibe and amazing holiday feel to it. Rika at the valet buck restaurant was top notch. Originally from Bali, he brought his superb Balinese hospitality to Aspen. Mountain social bar and lounge was always great to hangout and Michael with his superb service made the experience even better. Highly recommended to stay in Aspen !! read more

What a beautiful experience staying at this hotel! As an ambassador with Marriott I was upgraded to the Mountain View with walk out patio! There are only 5 rooms like this so book early. All rooms include a humidifier so definitely turn it on as it gets very dry in Aspen. If you're in need of oxygen room service will bring a machine to your room for $125 a day or stop by the spa gift shop for a portable can for $20. As ambassadors we were invited to a private mixer with tequila tastings, wine and heavy apps! Highly recommend attending. We were also given the use of a microwave in our room so we could heat up our leftovers at no charge. The amazing amenities include a champagne toast at 4:45, a Bloody Mary tasting and s'mores by fire. I highly recommend taking advantage of these free offerings. And if you're in need of a lift then the valet will drive you to wherever you please. Overall- excellent experience and we look forward to staying at this amazing place again. read more

See all

We had a wonderful time at the Champagne Sabrage experience here. We arrived early and had a delicious drink at the bar and were impressed with the ambience, staff, and cocktails. They offer Sabrage at 5:15 pm daily at the hotel. We were given a brief history and then a member of the staff used a sword to open the champagne and we each got a glass to enjoy. Beautiful hotel and fun experience! read more

See all

Lloyd Christmas and Harry Dunn showed me that staying in Aspen needs to be high-end AF. Aspen...where the beer flows like wine... This hotel is for the wealthy. Like, old-school money...straight-up 1%'s. Redic lodge interior with sick areas to chill, eat and drink. Massive spa, gym, pool, hot tubs, outdoor fire pits...need I say more? At $1500-$3000/night...fukn baller status. If you don't mind the uppity b*tches with their little dogs...stay here. Oh yeah, lots of dogs stay here with uppity b*tches. Lots of dogs. The staff are affable individuals. The room was huge, and except for the flies on the window that greeted us upon arrival, was perfect. I may be back. read more

The St. Regis Aspen Resort - I may or may not have peed in 1 of the 3 outdoor hot tubs. Maybe in this one, maybe not. - Hotels Near Me - Aspen, Colorado

If I could give six stars, I would! First and foremost, I need to highlight the exceptional work, receptiveness, diligence, sincerity & overall professionalism, the concierge team provided me and my partner during this momentous and unforgettable trip. I elected to celebrate my 40th birthday coinciding with proposing to my partner of over eight years. With the help of this exceptional concierge team, literally every single detail went off as planned. I will without a doubt never forget that special day, and I am eternally grateful for the help and support of the St. Regis concierge staff. Additionally, I'd like to highlight Max Levy specifically. This gentleman went Over and beyond what I would consider his "daily duties". Max , thank you. The hotels, Valet, Food service & support staff greeted me and my partner with a friendly smile And hello every time I entered, or exited the property, to include "Kitty" The new improvements at the spa were exceptional, and the service me and my partner received was exceptional. Personally, I couldn't have been happier with the time spent at this lovey hotel. read more

The St. Regis Aspen Resort - 40th birthday surprise - Hotels Near Me - Aspen, Colorado

I am so done with Marriott Bonvoy properties. We returned from dinner to discover a gas leak in our room. While we were able to switch rooms, no one offered to help us move. An acknowledgement for the inconvenience would have been gracious. Adding insult to injury, we received an after-checkout charge for the Honor Bar - which we did not use. This property is too expensive to deliver this level of service. read more

There is terrible service and they do not care for people's requests. They are slow and you can clearly tell that no of them are trained at all. It took 2 hours for an Arnold Palmer. I instead would recommend the little nell or Jerome. read more

Ardi is the downstairs bar is a great server. He is professional, helpful and always smiling. He goes out of his way to make sure you have a wonderful experience. read more

We have now stayed here 3 times and each time is better than the last. The rooms are always stellar but this our upgrade certs cleared and we found ourselves in an amazing 1BR suite. The breakfast buffet at Velvet Buck is a great way to start your ski day, and ski valets are happy to store your skis at the end of the day. The valets will take you anywhere in town in the hotel SUV - you can also call them for a return ride but we typically like to walk home after dinner. My only qualm is the number of guests with ill-behaved dogs who romp around the lobby and bark when left in rooms. They should relegate them to the siberia wing across the street. read more

My Favorite place in Aspen!!! The St. Regis is at the bottom of the hill from my friends condo so we stopped several times throughout our trip. Every time we walked in they treated us like Royalty! They have us little hors d'oeuvres to snack on while we ordered drinks and then our meals. Everything I ordered was amazing! The cheese pizza was my favorite! They also have a nice wine selection! Can't wait to go back! read more

We are here for the food and wine fest and our 2K a night room air conditioner is broken. The service guy says he is getting these complaints everywhere and they are aware but will be upgrading next year. Why charge 2 K or be open if you can't air condition the room. We may as well be at a motel! Marriott should be ashamed to put this in the same class as all the other St. Regis. This is the tiny fan I was given ! read more

The St. Regis Aspen Resort - Hotels Near Me - Aspen, Colorado

See all

Amazing hotel with amazing service. We called the valet who picked us up nearby and brought us to the hotel. We also used the complimentary shuttle to get to the airport. They accommodated a 12PM check in AND upgraded us to a mountain view room with our Gold status. The Snow Lodge is delicious and all the staff are so friendly, helpful, and accommodating. We also utilized their BMW test drive/house car to drive around Aspen which was a wonderful perk. Room service presentation was the best I've ever seen. The lobby has amazing energy and feels like the hub of aspen. read more

I visited the lounge at the St. Regis Hotel Aspen last week and was very much embarrassed. My companion, a ski instructor in the Aspen-Snowmass Ski School for more than fifty years, and a true legend in Aspen, wanted to have a drink at the bar next door. I suggested going to the St. Regis Hotel because I thought it would be nicer. I have been coming to Aspen since 1963. At the time of ordering drinks, our waitress insisted on me presenting a credit card. I asked her to confirm that she wanted a credit card even before delivering the drinks; she confirmed. I found out the next morning that two women friends had visited the same lounge on the same evening had ordered drinks and were not asked for a credit card when ordering. That clearly appears to be a case of discrimination. I talked to the lounge manager yesterday and she was not at all apologetic. She told me that that was a hotel-wide policy. If that is so, why weren't my friends asked for a credit card when ordering? I had planned on coming to your hotel for dinner next week; however, I am so turned off that I will dine elsewhere. read more

Don't let the pictures scare you. Only a few of those items stayed in the hallway more than 4 hours. What might scare you is the small size of the room. We were there for a weekend and covered every square inch with our clothes. The closet is tiny. No iron or board in they room. Ample drawer space. There is a double sink in the bathroom that we had. The amenities were fine. They did not replenish them during our stay which probably saved me some unnecessary calories. The French press coffee showed up quick when you called in the morning and it was free--along with your choice of newspaper---WSJ or NYT which I loved. The adorable St. Bernard in the lobby, kitty, is a nice touch. It really is a gorgeous setting. The pool beautiful. The signature Bloody Mary was great. The people were pretty friendly the service acceptable. I just don't think they have enough help to provide the level of service that is expected with the price they charge. If you choose not to stay there I don't think they will care, tbh. Someone else will read more

See all

Spa experience was quite amazing and completely got spoiled by the staff. Facility is super nice and felt relaxed the entire time. read more

The St. Regis Aspen Resort - Oxygen lounge - spa - Hotels Near Me - Aspen, Colorado

I would give this zero stars if I could. We just stopped for lunch. We were the only people there. We ordered. After 30 minutes asked where the food was. "Coming" Asked again after 15 minutes "Coming" And again "Coming" And again. Then: "There was a problem with the kitchen" The problem was...they never got our order and blamed the "IT system". The manager came to "apologize" but we had to go and he offered us fresh fruit or a granola bar for the trouble. Sorry, that doesn't cut it for a 5 star hotel. This place sucks. I am never going back. My kids are hangry and we missed our afternoon activity. I am so angry at this place and yes, writing this review while also hangry. read more

Beautiful property very nice staff everything so far is great except the service in breakfast restaurant is insanely slow. Waiting 45 minutes for food and 25 minutes to get a check this definitely can be improved read more

Great views and beautiful brunch with nice music. All my family enjoyed food. Meat was amazing and lobster was fresh and great taste. Fully enjoyed. read more

The St. Regis Aspen Resort - We had lunch price is little hi but, great food and services. - Hotels Near Me - Aspen, Colorado

See all

St Regis Aspen has come back strong after the recession. You can't walk 30 yards without someone asking if they can help you with anything and wishing you a good day. Facilities are plush and clean. First class all around. But was disappointed that authentic Chefs Club was not available in the summer and a 10 course omakase pop up was temporarily in its place. Never saw more than 3 customers there in evening. Entire city of Aspen is still trying to get the restaurant business back on track and St Regis is there too but making good strides. The Mountain Lounge off the lobby is great w food and drinks and live music. . Gotta try their famous bloody Mary's. read more

Stopped by for a cocktail at the hotel bar and was lucky to meet Octavias the bartender! He is extremely passionate about his knowledge behind cocktails and is an incredible bartender. I brought my friends back for a second night because he created an amazing bar experience! Will 100000% be returning soon to visit Octavia's by the bar read more

This is the message I sent to the hotel manager which was not responded to. The only reason for two stars as opposed to one is the location. Otherwise the hotel is terrible. It should be considered a 3 start hotel not a 5 star. Service is terrible. Concierge sent us to a closed ice skating ring on a bus with two little kids. Room service takes forever and isn't any good. Hi Heather I am currently staying in rooms 341&343. Upon our arrival we noticed the sewage smell throughout the lobby. When we told the front desk they acted supposed and said they would look into it but it has persisted for days. I was told by other members of staff that it's an ongoing issue at the hotel. We were also put in a room directly adjacent to a room under construction. Needless to say the noise is a nuisance and also makes us worried about possible toxins in the air. I was biting my tongue on all of this until myself and my 7 year old son were confronted by security while drinking hot coco in the hot tub. He demanded we provide proof of staying in the hotel and mentioned there is a a security problem with teenagers in the hotel. I'm not sure what this has to do with me. I then asked him to ask everyone else outside for proof of staying in the hotel. He did not. Why are we being targeted and profiled by your security? Not the way I would expect to be treated at a St Regis hotel. read more

CONTRACTORS AND JOB SEEKERS BEWARE! They become extremely confused when you actually expect your wage and have discovered the J-1 program because it is easier to give someone the run around regarding missing wages when a person can not advocate for themself with English as a second language. Accounting is impossible to reach reflects the gravity of issues not only employees/contractors have but guests seem to have as well when payment Is questionable. read more

My husband and I chose the St. Regis Aspen for our elopement. My husband is a Marriott Ambassador, the highest level loyalty member and our service was ABYSMAL. They refused to honor a long requested upgrade and offered a double room to a man who is 6'8. Friends had gifts delivered to the hotel that we never received and the staff was unapologetic. The air conditioning also did not work well as I see has been an issue for others. In short, we would have probably gotten better service at a Courtyard Marriott. This is not a luxury hotel with premier service. read more

VERY EXPENSIVE MANAGEMENT IS FOCUSED ON PROFIT NOT CUSTOMERS #STARWOOD status is virtually ignored The general manager has a Vmail blocking routine where the front desk forwards you very nicely to Heather's "Vmail" which consistently rolls back to the front desk. The front desk has some smart young people, but their manager Miguel talks over them, interrupts and bullies employees... taking promised services away from customers. Expect Miguel to ignore and refute anything you may be told by Platinum Services at Starwood. My son, a Starwood Gold member was offered a 4 pm checkout when checking in, at noon a brute was sent to bang down his door, while he was in the shower and kick him out 3 hours early. The rational for all of this is they are seasonal and have to make money. If you want to pay $800 a night for abuse, be my guest. I prefer Hotel Jerome, an Auberge property where you get service and civility for your money. read more