When we were purchasing our new home, we found out that JB was the company the previous owner dealt…read morewith. We were going to stay with our current fuel company but the woman I talked with at the Cortland office that was so helpful and offered us "new client" pricing that we decided to go with JB. They sent someone to come over the day we moved in to check the lines, etc., and gave us an overview of what to expect going forth. So far they've been great to deal with!! Beth B.

They were one of the most difficult places I've ever had to deal with. There's one lady that…read moreanswers the phone that has absolutely no clue what's actually going on or just doesn't care about her job whatsoever. When I got my propane tank dropped off the girl that has absolutely no clue what she's doing told me in 3 days someone would come and fill it up fully, it was over a week later that someone actually did show up to fill it which wasn't a big deal but I had never had a big propane tank like that so I had no clue how long the starter amount they put in there would last and it was the dead of winter so it was nerve racking. After they come and fill it fully they give you your bill which, as what the clueless lady said, should've been just about 200-220. The bill was over 100 dollars more than the price I was told it would be and when I called they were acting like I was crazy because "the price on propane fluctuates". However the only reason I gave two stars is because they did fix the bill for me and gave me the amount I was told it would've been, them fixing it however caused a whole new set of problems. Fixing the bill took them over a month and I kept calling about it and kept being told it wasn't done yet and that they'd send me the bill which I never ended up getting. The only reason I knew it was finally fixed is when they finally called me OVER a month later and asked me when I was planning to pay the new balance like I was the one who was taking forever. Keep in mind I never got anything in the mail about and I called many times to check up on when I would get the new bill and was told that they were working on it and to wait until I received the bill in the mail. The only semi decent thing about that was they let me pay over the phone which they wouldn't let me do the entire time they were "working on it" I'm sorry but I refuse to believe it took them an entire month to fix my bill. And lastly I called them at maybe the second week of April and asked them to come pick my propane tank, I asked when it would be picked up and was basically told " that's not how it works they get to it when they are in the area". I'm 20 minutes from Cortland and pass where they reside nearly daily and I'm in a campground full of people who specifically get propane tanks through JB Smith but okay fine I can understand not making a special trip. I asked for an estimated time they'd be in the area because I wanted to be here when they picked it up and she looked it up and said they'll be there and should be able to pick it up in a week. Over a week passes and I haven't been called or notified in any way why no one has shown up so I call and I get the same damn girl who could care less and she tells me that almost ALL of their trucks broke down and they're having this huge problem and I'm like okay that's fine when will they be coming now. she tells me some specific day within the week that I can't remember now and guess what no one come yet again. From the very first time I called it's been around 2 and 1/2- 3 weeks and I'm about to be moving so I called today and got someone who actually knows what they're doing and I explain how long it's been and that I'm leaving and you know what she says , we can have someone over there this afternoon. THIS AFTERNOON. Like seriously has it been that easy from that start. An hour after that phone call someone is here picking up my propane tank. Except now, I don't know if they have a policy where they don't hook back up your own propane tanks but, I'm now left with figuring out how to put it back together and make sure it's not leaking alone. They are the sole reason I will not be winter camping again. The only time I enjoyed anything about JB Smith is after I finally got them paid and I wasn't having to call them or deal with them at all and I had a propane tank I didn't need to fill for 3 months and could use without worry. Worst experience ever.

Good selection. The nursery was responsive when I had questions. My trees are all doing well.read more

I sent GreenTree a question and it was answered by the next day. You don't get better than that! I…read morehighly recommend this store. The owner is a very knowledgeable gardener and has been in business for a very long time (decades). I will definitely be paying them a visit in the near future.

A great store! They had a house blend of potting soil perfect for what I needed to plant. After…read morethey went over the composition of the blend with us, I knew that I don't have to worry about blending my own potting mix again - they addressed all of the same environmental and quality concerns that I've dealt with in the past. They even use local Cayuga Compost in the blend! With the option to purchase potting soil in bulk using their totes, I'll definitely be a repeat customer.

service and pricing is fair and straightforward! We have purchased 3 mowers and a snow blower over…read morethe years. great products and service! upgraded each time after years of reliable service. Great people to do business with!

We took our push mower to Switzer's when it wouldn't start. We paid $55 for the repair, brought it…read morehome and it still doesn't work! Not only that, but the owner wasted ten minutes of our time sharing his political views. Also heard through the grapevine that he's known for his homophobia as well. Will not do business with him again.

I used Mountain Movers for a recent move to Syracuse on June 19. My point of contact was Nate…read more I had requested that the company unload a U-Haul trailer and carry the items up to a second floor apartment. Kudos to a careful and conscientious moving service. Great respect shown for all of my items and care taken not to damage them. Movers showed up promptly at the pre-arranged time, and leading up to the move, there were several communications to guarantee time of the meeting and the plan. Upfront communication of pricing, expected services to be provided. Nate was always immediately available by either text or phone. I plan on using this company again when I move away from the Syracuse area as part of a planned move in 2018. While I did see other moving companies online with competitive rates, the difference in price was small and the service rendered by this company would be hard to beat. Very pleased with no regrets on this transaction.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

I can't believe Lilly's even has one bad review! I've been coming here since I was a kid and I…read morespecifically love coming here because of how wonderful the owners are! I remember them helping my un horse savvy mother Xmas shop for me as a kid. They helped her every step of the way. They are some of the kindest people I've met. I love bringing my foster daughter in here to look at Breyer horses and someone will always start a conversation. Everyone in the horse community is extremely thankful for this business.

Extremely disappointed with this business and I would never go there again. They basically lied on…read morethe return policy and I was left with useless equipment. worse yet is how the denied what they said. This was not a misunderstanding by rather an unethical business. I advise against going there.

Jim and Carmela were a pleasure to deal with in our time of crisis when our well ran dry. We had…read morebeen in contact with numerous other companies (25 in total), and all either denied us help, or were booked out over a year. We we're so grateful when we called and received a timely return call, and an estimate just a couple days later. We we're most grateful to him and his crew who came so far away from their region to help us. Within a week they were at our property drilling, struck water within 6 hours (~160 feet for us), and the following day dug out 80+ feet of earth, placed all the piping, buried everything, and connected everything. Two days total and we had clear running water! Couldn't be more grateful for them!

Very responsive using FB messenger. We found them on FB Hector page. As a new home owner local…read morerecommendations are so valuable. Carmella and Larry Utter are small town owners providing an invaluable service to their community. Would definitely recommend!

They installed a remote starter in my car. Cost $370.00. The remote quit working after I month and…read morehalf. My car started having issues with hatchback sensor. They say the remote won't work with the sensor saying the hatchback open . They caused the issue and refused to fix it. Now it will cost me more money to fix their screw up. I paid for a unit that doesn't work. They stole my money. I got a remote start that won't work.

I'd been thinking about getting a remote Car Starter for quite a while but wasn't sure who I could…read moretrust with my SUV I'm so glad I went to Pro Audio. Not only was the staff courteous and professional but the service was outstanding!!!! I brought my car in the morning and in a few short hours my remote was installed. When I picked my car up the salesman explained everything in detail (I'm not very mechanically inclined). Did I mention the price? It was incredible!!! I would definitely recommend Pro Audio!!!