Ordered an Eskimo Eskape 2600 2-Person Flip Shack and some accessories at the Canandaigua, NY store…read morewhich is almost 3-hours away. They were the closest Runnings that had these units in stock per their website. I received an email that part of the order was ready. I waited until I received a 2nd email indicating everything was available. I was well withing the time frame before they would cancel the order and put the items back in stock. When I arrived, the Eskimo Eskape 2600 2-Person Flip Shack was not available. They said that they only had one unit and not two and gave it to the person who ordered it in January. I don't believe them and think they just sold the unit I purchased and paid for instead of separating it. They told me my unit was "in transit". I was going to cancel the order and asked them if it is in transit, could they just ship it to the Gloversville Runnings. They said they could, but it would take another two weeks. Remember, this is an expensive seasonal item and can only be used for a short period of time each year. Normally when businesses screw up at this level, they offer some sort of compensation to make up for the trouble they caused. Runnings did not. At this point I am considering never shopping at RUNNINGS again. I am just so disgusted with them. My guess is they'll screw up the shipment to Gloversville RUNNINGs.

I came in looking for a part for my weedeater. I was given the attention and time to figure out a…read moresolution to the what I needed. In the end, Josh who was looking after me, took my weedeater back to the shop and they found a used part that worked with my weedeater, replaced it and did not charge me for their time , nor the used part. Josh was extremely helpful ! Thank you !

I want to thank Matt ( Matthew Blank) of New Halland Binghamton for a great job. A tree fell on my…read moreloader backhoe and totaled it and I needed a replacement I went to craigslist in search and found the machine I was looking for sent a email and got a reply quickly we talked he took more pictures we can to terms and a done deal all said and done you get 4 stars. Thanks again Phil Fenton. New Hampshire

From the owner: Four M Equipment dba New Holland Binghamton sells and services a variety of construction equipment…read moreproducts, including skid steer loaders, backhoe loaders, mini-excavators, compact construction equipment, tractors, hay and forage equipment, harvesting, crop production, and material handling equipment. In addition, New Holland Binghamton sells and services new and used equipment and provides purchasing advice, products, parts, and service to customers.

A wonderful family run spot-very knowledgeable about mowers and super nice employees!read more

Daniel Martin and everyone at martin's Equiptment are alway helpful,knowledgable and friendly…read more Price and quality are also very good.

From the owner: Are you looking for a quality lawn tractor? You can be sure to find them at Martins Equipment and…read moreHardware LLC. We also have gas and battery-powered tools.

Repaired my Hustler Raptor SD under warranty. I purchased from another company in East Syracuse…read morethat has terrible customer service. I wish that Scott's had been an authorized dealer when I purchased my unit - I wish I could have given them my business. They were proactive about calling me back, came to pick it up the day after I called, only charged me $35 for transport, and had it finished and in my driveway in time to mow the following weekend. Great Folks!

From the owner: Upstate Tractor & Mower (formerly Scott's Small Engine) in Tully, New York is your leading provider…read morefor Country Clipper, Hustler Turf Equipment, Simplicity, Snapper, and Yanmar. We are family-owned and operated. Our name may have changed, but the commitment to our customers has not. We pride ourselves on consistently delivering exceptional customer service. Whatever your needs are - we will spend the time to help you choose the right equipment for you. And our service goes beyond the sale. We provide free set-up and free delivery of your new equipment. We don't just drop it off either, we'll make sure you know how to operate it. We recognize that your purchase is an investment, we will be there for the life of your equipment. Give us a call today

Knowledgeable, Professional...........much better experience than buying from big box…read morestores..........also service onsite............

From the owner: Construction Equipment- Kubota, New Holland, Yanmar…read more Snow Removal- Boss Snowplows & Spreaders, Fisher Snowplows & Spreaders, Ariens, Honda Lawn Care- Scag, eXmark, Gravely, Kubota, Honda Pumps & Generators- Honda Handheld Equipment- Echo

For sales, top notch! For warranty work, forget about it! Nearing the end of the warranty with 1…read moremonth to go and their business booming with local farmers reading for the season, my warranty work fell to the wayside of which they seem to refuse to take care of. It was the reason I bought locally. Never called me back to pick up and take care of the warranty work. I recently ordered a part(10/?/25) that cost less than 20 bucks 2 months ago, and I still have not heard a word if it has come in and is ready for pickup. Eager for the sales, not so much for helping customers with issues, even when ordering simple parts, like pins that can not be found anywhere else. Will NEVER do business with them AGAIN!

Ty Jr and Ty Sr were so helpful and patient on my recent tractor purchase. I was in the store…read moreseveral times asking questions prior to buying anything and every time I was treated like a favorite customer. There was never any sales pressure and I absolutely love this machine I bought. I totally recommend.