The entire staff at Olive Chapel Family Dentistry is welcoming, provide excellent communication and…read morevery professional. They point out details of the treatment performed, ensure you understand and discuss 'next steps'. Would highly recommend Olive Chapel Family Dentistry for individuals and families.

Wow! This dentist office is great! I had a bad toothache last weekend and they got me in ASAP on…read moreMonday. They are very thorough and very gentle. They use top notch, modern equipment too. I ended up with a deep cleaning and all four wisdom teeth extracted across two visits and they were both on time and very attentive to my needs. They also called and checked on me after the first procedure. Everyone that I've met in the office has been awesome! Olive Chapel Family Dentistry comes highly recommended and is a model of how a dentist office should be run.

Very friendly and personable. No pressure. They give you options after explaining everything about…read moreprocess and the cost.

I want to start by saying that the staff members here are genuinely nice people who have been very…read morekind to my family. This isn't a criticism of them personally, but rather the system they are working in. It seems like they are under tremendous pressure and being forced to move way too fast, so as a result, the quality of the work has become terrible. Three members of my family recently started Invisalign here, and the application of the brackets was a disaster. They were put on so haphazardly that they look like a toddler did them--they stick out so far that they look bizarre and are incredibly sharp. As an adult who works in a business setting, I am actually embarrassed to take my trays out for dinner because the hardware on my teeth looks so ridiculous. Both of my children were in tears the night they were applied because the brackets were sticking so far into their aligners and tearing up their gums. We had a great experience with an independent orthodontist in another state, so we know this isn't how Invisalign is supposed to feel or look. Furthermore, at our last appointment, after waiting 25 minutes past our time, they gave my son someone else's Invisalign. They didn't realize the mistake until they called me hours later asking me to bring them back because the actual patient was there waiting for them. I saw his full name and information on the box. It's clear this office is part of a private equity-backed group (Lightwave Dental) that cares more about volume and speed than quality care. Alpine/Lightwave - Treat your providers and staff better so they can take care of their patients. These are obviously good people who are doing their best in a system where the bottom line is pushing them into a terrible experience for everyone.

I had a great appointment at Prime Family Dental with Dr. Schtakleff. She is clearly very thorough…read moreand detailed in her work, and did a great job of explaining everything that was going on with my teeth. She took her time with me as opposed to other dentists who just pop in for five minutes at the end of your appointment. Her assistant Gabby, was also really friendly and polite and tried to make the x-rays as easy as possible. Lynn at the front desk went out of her way to get me on the schedule and call my insurance to see what would be covered and when since I am on a recently purchased insurance plan. I had a really questionable dentist back in CA and avoided going to the dentist for a while when I moved out here. I guess you can say Dr. Schtakleff has restored my faith in dentistry :P. She didn't pressure me into fancy dental gadgets/procedures but told me affordable ways to manage my teeth and stop any issues before they get worse. She even did my cleaning herself! Another major plus is that the entire practice was crystal clean! Everything from the bathrooms to the sanitized tools, to the fact that both Gabby and Dr. Schtakleff are decked out in surgical scrubs! You had me at "hygiene."

I would recommend strongly to not go to this dentist, Dr. Schtakleff. My sister and niece…read morerecommended her but they had only seen the hygienist which I really liked also. They had not seen the dentist for any work. I went in because my tooth was killing me. I could not tell which tooth was hurting me because I was in so much pain. They did $345 of X-rays and the dentist looked in my mouth, NEVER TOUCHED ANY OF MY TEETH TO FIGURE OUT WHICH TOOTH IT WAS, she looked only at the X-ray and said it's two of my teeth. Sent me to an oral surgeon to have them removed. Well, they were not the teeth hurting me but now I don't have two teeth. She then would not send a referral over for the actual tooth that was killing me. I went to a new dentist and they said yeah that tooth has to be removed that it can't be saved. So now three teeth gone instead of one. I should have had the choice to remove the two teeth that were not hurting me. The oral surgeon is a whole other story. I told him no one had touched my tooth and before I spent $1000 to have them remove is he sure those are the ones hurting me. Well, as we know he made a mistake too. Total failure on them. A dentist and an oral surgeon should actually touch your teeth before removing them and do a cold test or tap test or something. I don't understand how none of this was done. I was in so much pain I was relying on a dentist knowing what they were doing.

Overcharged for fluoride - way above industry standard price but would not budge on a financial…read morecompromise, even after 2 kids and 15 yrs of going to that office. I decided to move my kids elsewhere.

Our oldest is now 25 years old and our youngest is 16 and we've been coming here for years. Dr…read more Brooks is friendly knowledgeable and very patient. The staff is friendly and very professional. This is to bring your kids for a great experience from waiting room through exam they can watch a movie and they get a prize at the end.

Staff is kind, but they failed to mention that they did not accept my insurance until my 2nd…read moreappointment with them. I ended up having to pay hundreds out of pocket because of it. I guess they get away with this by not listing their insurance coverage on their website. As a new patient this would have been useful information to tell someone before coming in.

Finally!! After five years of living in the Apex area I finally found a good dentist. The staff…read moreis amazing they are honest. Somehow my son cavities had 4 cavities at our previous dentist but only two here. The provide good service without trying to rob you.

I had a very disappointing experience. Before the examination began, I specifically said I did not…read morewant X-rays. I still felt pressured into agreeing because I was told they needed to check for possible problems, which caused me unnecessary anxiety as a parent. At the end of the visit, I was told my child didn't need any fillings or extractions. I was still charged $539 for a first visit that included multiple X-rays, an exam, a cleaning, and fluoride. I was shocked by the cost and did not feel that the necessity of all these services or the total price was explained clearly beforehand. If you are paying out of pocket, ask for a written estimate before any treatment and ask exactly which procedures are truly necessary. I will not be returning.

Dr Eliott and Haley were so amazing with my daughter. They were kind and patient and friendly. They…read moreput my two year old daughter at ease. My daughter was nervous at first, but because of their demeanor, my daughter relaxed to let them do their full check up without crying. I was so proud of my daughter for being brave. She was really nervous and Dr Eliott and Haley had put her at ease. Dr Eliott answered all my questions and gave us helpful tips on how to care for our daughter's teeth. We are so happy with the quality of care my daughter receives by everyone at this clinic, from the front desk staff to the hands on health care providers. I wish my dentist was just as friendly, efficient, kind, gentle and knowledgeable as Dr Eliott and Dr Molina.

So very disappointed in high house pediatric. Dr Ray had no problem taking over $700 from me, but…read morenow won't do the follow up appointment which is part of the price tag because of our religious beliefs. It's more than upsetting, it's unsettling.

My son is absolutely terrified of the dentist. Dr. Ray has been so gentle, kind, and patient with…read morehim for the past year. Everyone I've come into contact with in the office has been extremely helpful & nice.

Out of network dentist for every insurance but they tell you that they work with most of insurance…read morecompany's.They charge an incredible high amount for every job they do so you will always have an out of pocket expense! Unless your child have a perfect teeth...the Dr. will make you feel that you are the worst mom ever!!! Horrible experience...I have to find a doctor who will treat my kids and me with dignity! I hope this little note help somebody before they get sucked in for money...:-(

My 2 children have been seeing Dr. Venezie for 7 years now. We switched to him after a bad…read moreexperience with another dentist. I enjoy the personal experience I get with his practice and I always get time with Dr. Venezie at the end of each visit informing me of my kids' dental health and to answer any questions I have. My husband has had multiple jobs over these years, so I've switched insurance companies multiple times. I have never had any problems having my insurance processed at any point (we go at least twice a year). A couple of years ago, I moved to North Raleigh, but we continue to use Dr. Venezie, that's how happy I am with the services he provides.

I took my 5 year old daughter to Dr. Bhat to get a cavity filled and the experience was so good…read more The hygienist, Stephaney, was simply incredible with my daughter. She didn't force anything, explained things as she went along so my daughter wasn't surprised at any point, and just made her very comfortable in what I expected to be a scary experience. Stephaney and Dr. Bhat were very quick, thorough, and professional. I can't say enough about how positive this experience was.

We started going here a few months ago and I am loving the friendly and accommodating staff. I…read moretruly appreciated the dentist for coming out and talking to me about any concerns with my four kids. Their office is fun and engaging. I recommend this place.

Great caring office and dentist!! Grateful to find. Dr K is very knowledgeable and patient with…read morechoice's available.

They are not transparent with the costs. Had to pay a $75 cancellation fee for actually showing up…read morebut not accepting the charges since their past insurance estimates ended up not being correct and got an unexpected bill. Billing is not transparent and very frustrating. They are very misleading do not go here unless you want surprise bills after treatment.