My daughter had her first dentist visit today and she so enjoyed it! The front staff was so…read morewelcoming and friendly. Amber, the Dental Hygienist was friendly and just lovely. She explained to our daughter the procedures that was going to be performed on her with a calm demeanor and gentle reassurance. Dr. Prusik was optimistic and pretty spiffy like the rest of his staff! Our daughter is looking forward to coming back in 6 months!!!

The entire staff at Olive Chapel Family Dentistry is welcoming, provide excellent communication and…read morevery professional. They point out details of the treatment performed, ensure you understand and discuss 'next steps'. Would highly recommend Olive Chapel Family Dentistry for individuals and families.

I want to start by saying that the staff members here are genuinely nice people who have been very…read morekind to my family. This isn't a criticism of them personally, but rather the system they are working in. It seems like they are under tremendous pressure and being forced to move way too fast, so as a result, the quality of the work has become terrible. Three members of my family recently started Invisalign here, and the application of the brackets was a disaster. They were put on so haphazardly that they look like a toddler did them--they stick out so far that they look bizarre and are incredibly sharp. As an adult who works in a business setting, I am actually embarrassed to take my trays out for dinner because the hardware on my teeth looks so ridiculous. Both of my children were in tears the night they were applied because the brackets were sticking so far into their aligners and tearing up their gums. We had a great experience with an independent orthodontist in another state, so we know this isn't how Invisalign is supposed to feel or look. Furthermore, at our last appointment, after waiting 25 minutes past our time, they gave my son someone else's Invisalign. They didn't realize the mistake until they called me hours later asking me to bring them back because the actual patient was there waiting for them. I saw his full name and information on the box. It's clear this office is part of a private equity-backed group (Lightwave Dental) that cares more about volume and speed than quality care. Alpine/Lightwave - Treat your providers and staff better so they can take care of their patients. These are obviously good people who are doing their best in a system where the bottom line is pushing them into a terrible experience for everyone.

Great caring staff. On my third kid getting braces through this office. Love Orthodontist attention…read moreto details

I had a great appointment at Prime Family Dental with Dr. Schtakleff. She is clearly very thorough…read moreand detailed in her work, and did a great job of explaining everything that was going on with my teeth. She took her time with me as opposed to other dentists who just pop in for five minutes at the end of your appointment. Her assistant Gabby, was also really friendly and polite and tried to make the x-rays as easy as possible. Lynn at the front desk went out of her way to get me on the schedule and call my insurance to see what would be covered and when since I am on a recently purchased insurance plan. I had a really questionable dentist back in CA and avoided going to the dentist for a while when I moved out here. I guess you can say Dr. Schtakleff has restored my faith in dentistry :P. She didn't pressure me into fancy dental gadgets/procedures but told me affordable ways to manage my teeth and stop any issues before they get worse. She even did my cleaning herself! Another major plus is that the entire practice was crystal clean! Everything from the bathrooms to the sanitized tools, to the fact that both Gabby and Dr. Schtakleff are decked out in surgical scrubs! You had me at "hygiene."

nicest staff and sweetest hygienists! I used to be terrified of the dentist due to horrible…read moreexperiences in the past but they make it less intimating and really help me take care of my teeth!!

Wow, I cannot say enough great things about this practice! I have three kids, ages 8-3, and my…read moreoldest is in a wheelchair. I think I was more nervous than the kids to try out a new dentist after moving here, but in the end, I had nothing to worry about. First, from a special needs prospective, the staff here can't be beat. There were two technicians working on my daughter and they did an amazing job of putting her at ease while doing the cleaning. Cleaning can be difficult and traumatic for someone who cannot easily open their mouth, lean in this way, tell when it hurts, etc. I was able to sit with her legs in my lap on the chair, and she was relaxed and did not express discomfort at any point. I really appreciated the time and care they gave to my daughter. For my other two, this was the little guy's first appointment, and my middle's first experience with cavities! Again, both instances were far better than expected. The staff is very friendly and patient, which is refreshing when a lot of their day can be accompanied by screaming children. I've never seen anyone "frazzled' or impatient, and they are incredibly receptive to discomfort or fear. The waiting room is great, and the best part--they give tokens to take to the prize machines after the cleaning! My middle child still talks about how fun that is. If I had to offer a criticism (always leave room for improvement, right?) the bar stools in the private rooms are not super comfortable. They have great comfy benches and magazines in the general cleaning area. I cannot recommend Dr. Chandak and the staff at Brooks & Chandak enough. Dr. Chandak went out of her way to explain how everyone's cleaning habits and growth were progressing, and what we could do at home to improve their dental health. Incredibly kind and professional.

Overcharged for fluoride - way above industry standard price but would not budge on a financial…read morecompromise, even after 2 kids and 15 yrs of going to that office. I decided to move my kids elsewhere.

Staff is kind, but they failed to mention that they did not accept my insurance until my 2nd…read moreappointment with them. I ended up having to pay hundreds out of pocket because of it. I guess they get away with this by not listing their insurance coverage on their website. As a new patient this would have been useful information to tell someone before coming in.

Finally!! After five years of living in the Apex area I finally found a good dentist. The staff…read moreis amazing they are honest. Somehow my son cavities had 4 cavities at our previous dentist but only two here. The provide good service without trying to rob you.

I had a very disappointing experience. Before the examination began, I specifically said I did not…read morewant X-rays. I still felt pressured into agreeing because I was told they needed to check for possible problems, which caused me unnecessary anxiety as a parent. At the end of the visit, I was told my child didn't need any fillings or extractions. I was still charged $539 for a first visit that included multiple X-rays, an exam, a cleaning, and fluoride. I was shocked by the cost and did not feel that the necessity of all these services or the total price was explained clearly beforehand. If you are paying out of pocket, ask for a written estimate before any treatment and ask exactly which procedures are truly necessary. I will not be returning.

Dr Eliott and Haley were so amazing with my daughter. They were kind and patient and friendly. They…read moreput my two year old daughter at ease. My daughter was nervous at first, but because of their demeanor, my daughter relaxed to let them do their full check up without crying. I was so proud of my daughter for being brave. She was really nervous and Dr Eliott and Haley had put her at ease. Dr Eliott answered all my questions and gave us helpful tips on how to care for our daughter's teeth. We are so happy with the quality of care my daughter receives by everyone at this clinic, from the front desk staff to the hands on health care providers. I wish my dentist was just as friendly, efficient, kind, gentle and knowledgeable as Dr Eliott and Dr Molina.

So very disappointed in high house pediatric. Dr Ray had no problem taking over $700 from me, but…read morenow won't do the follow up appointment which is part of the price tag because of our religious beliefs. It's more than upsetting, it's unsettling.

My son is absolutely terrified of the dentist. Dr. Ray has been so gentle, kind, and patient with…read morehim for the past year. Everyone I've come into contact with in the office has been extremely helpful & nice.

I took my 5 year old daughter to Dr. Bhat to get a cavity filled and the experience was so good…read more The hygienist, Stephaney, was simply incredible with my daughter. She didn't force anything, explained things as she went along so my daughter wasn't surprised at any point, and just made her very comfortable in what I expected to be a scary experience. Stephaney and Dr. Bhat were very quick, thorough, and professional. I can't say enough about how positive this experience was.

We started going here a few months ago and I am loving the friendly and accommodating staff. I…read moretruly appreciated the dentist for coming out and talking to me about any concerns with my four kids. Their office is fun and engaging. I recommend this place.