NIGHTMARE: What started as a promising partnership ended in outright disappointment. We found Little's Catering (Chef Mark Little) through our venue's vendor list. In doing our research it was clear that Little's had very favorable reviews. We chose Mark after speaking with him. He came to our home and cooked a meal for us and our parents. Mark took notes while offering recommendations. Afterwards he said he would come back to our home for an additional tasting with the changes we made to the menu. Again, Mark cooked a great meal for my wife and I and discussed some other additions, such as the fact that now Mark would also be offering bartender services for our wedding. Things were going well to that point. A month before our wedding we started noticing change. Mark was less responsive and more stressed. For example, Mark posted a cryptic video on his social media page. He was teary-eyed, explaining that at the end of the year he would cease operations with the catering business to focus on his food truck operations. My wife reached out asking if things were OK. He claimed they were. Fast forward to 10/10, the day before our wedding, and Mark explained he would be onsite to setup around 2:30p. By 4pm Mark was a no-show. All we had was a text stating "Be there in 20 min." On the morning of 10/11, I received a text from my fiance at about 10am stating Mark would be at the venue soon. Concerning because dinner was to start at 6pm. Mark did not show until 12:30p. He was clearly flustered and stressed. Immediately things unraveled. Our his/hers drinks at cocktail hour weren't being mixed or garnished. He didn't bring coolers and ice as he said he would for beverages. By dinner it was a total $hit-show. The dinner was unprepared. It took 2 hours to get 100 people of 130 served. 3 tables (30 people) went without food! We were mortified. We asked for 5 vegetarian meals weeks prior, and about 45 min into the dinner I took notice those guests did not have dinners. It was clear he forgot. Our venue notified us the next day they knew we would be having issues because shortly before the dinner they received a frantic email from Mark asking to rent their flatware. Sadly, Mark was to provide a set of flatware that we thought would've matched our wedding nicely, so we had to settle for something different. As time went on, several of our wedding party and family confronted Mark in the kitchen. He was not able to hold himself together, they report. Mark left the venue and his poor employees, some of whom were in tears, to fend for themselves. Mark was to serve chicken picatta. He served a piece of chicken with melted cheese. He provided charcuterie that did not contain meat, and for some reason, his staff came and took the cheese cubes off the trays and back to the kitchen. Were we served that melted over our chicken? He used a carton of half/half creamer that belonged personally to someone in our wedding party and used personal Tupperware of ours to transport the food. Not sanitary at all. The food was bland and not what he made during our tastings. All in all, this review is long because of the comedy of errors associated with Mark's total failure to meet his contractual obligations at the bare minimum. My wife and I are deeply disappointed in Little's and Mark. He failed us and his staff miserably. Do NOT use this caterer OR his food truck services (Little Chateau Food Truck). I spoke to Mark, and he acknowledged his failure while apologizing in tears. Thankfully, my wife and I were able to secure a refund by disputing the charges with our credit card company. I hope others who have been victimized by Mark are able to do the same. Lastly, our venue removed Little's from their list of vendors and stated he is not welcomed back to their facility. Avoid Little's Catering, or like us, prepare to be ordering 20 pizzas for your guests, and having to relive the terrible experience over and over as your guests ask you about "that horrible caterer" and "did you get your money back" for weeks after. View his Google Reviews too! read more
