I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Air ducts were cleaned in time before allergy season. The crew was professional, put on shoe covers…read moreand cleaned up after themselves. The entire house feels lighter and the amount of dust on the furniture has significantly reduced. It is worth every penny in terms of health benefits.

Used their service again, but this time for a plumbing issue. The technician that came did not…read morespeak English and had difficulty explaining to me what the concern was however, he did get across that I needed to replace the toilets. The home is less than 10 years old so replacing toilets seemed a bit excessive. I ended up researching the noise the toilet was making myself and realized that it was something that can be fixed pretty easily. I called the manager and spoke to him regarding the poor advice received in regards to replacing the toilets, and he said they would send a second technician to assess the situation. Instead, he sent me a message stating that the initial technician was right and did not send another technician to assess . I ended up going with a different company who came and replaced the valve ...which successfully lowered my water bill by 50%. Problem fixed - without having to replace the entire toilet. I was initially a fan of NSP, but this last visit was very disheartening. I think if they had sent a second technician to evaluate what I was concerned about, they would have seen that the first technician was indeed wrong. I will not be using them again.

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

Impressed by Island Breeze and glad I chose them. They responded to my request promptly and…read morecommunicated effectively. Our AC thermostat was replaced by Jacob and Jorge, who know what they are doing and are very professional. Fair price, prompt service, and great customer service. Will be calling them for future AC needs.

There are not enough stars to give to BoraHVAC. They are, without question, the best service…read moreprovider I have encountered since moving to Miami Beach -- and honestly, one of the best I've worked with anywhere. Liliana and her entire team are in a class of their own. From the very first interaction, they brought a level of warmth, professionalism, and personal attention that you simply don't expect from a contractor. They managed every aspect of the installation seamlessly -- including applying for all required city permits and guiding us through every inspection until we passed without a hitch. Not once did I have to follow up, chase down a detail, or worry that something had been overlooked. They just handled it all. Also, after the installation of the new HVAC unit, my average electricity bill has been cut in half! What truly sets Bora apart is that they don't just do the job -- they go above and beyond at every single turn. Liliana is an exceptional leader, and it shows in how her team operates: professional, respectful, communicative, and genuinely invested in making sure everything is perfect. This is the kind of company that restores your faith in what great service looks like. If you are in South Florida area and need HVAC work done, stop looking. Bora HVAC is the only call you need to make. My highest and most enthusiastic recommendation -- absolutely without reservation.

Excellent service, fast turn around, incredibly professional. They additionally assisted with all…read morethe pertinent permits, brought everything to code. In the end, they quoted me a price and finished the project for nearly $2,000 LESS than the original quote. Amazing company, and definitely had to leave a positive review so people can find a trusted company in the Miami area.

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.