Scott has been great to work with! His team was prompt and thorough with installing the water…read morecooler for our office. We also were able to save money and eliminate the hassle of using water jugs. Highly recommend Hydroz!

From the owner: Hydroz is West Michigan's partner for bottle-less water purification coolers and coffee systems for…read morethe office and home.

Replacing my softener was the first decision I made as a first time homeowner. After shopping…read morearound I decided to go with Total water in Greenville. I got on the schedule and made accommodations to be home to let them in. They arrived on time ready to work. I was assured multiple times ,over the phone and in person, that the removal and disposal of the old unit was included in the price. As I got ready to head into work, the two fully grown men informed me that it would be impossible to get my old softener out of my basement because it was roughly 1/3 full of hardened salt that hadn't seen water in a couple years. I was already late to work and had very little time to spare but I let them both know that removing the old unit was something I could easily accomplish by myself and strongly encouraged them to try their hardest. The two professional installers let me know they didn't have the necessary resources to get it up the stairs before I reiterated that they should still try. I have the carbon copy of my receipt in front of me and I want to be perfectly clear that, on paper, they held up their end of the bargain. They honestly did an amazing job. However when I returned home to see my old unit sitting at my basement landing, I was in genuine disbelief. Fueled by my own bewilderment, I grabbed a 5 gallon bucket and a p2 screwdriver, broke up the old salt, removed the salt 5 gallons at a time, and carried the unit upstairs and outside by myself. I know it sounds like an exaggeration, but this took me less than 15 minutes. I feel petty writing a review over 15 minutes of my time lost but I was ready to put just as much effort into a positive review if my verbal agreement was honored. Even if they told me upfront that there was a chance they couldn't handle the removal, this would be a 5 star review. I work in the trades on the residential side and i wouldn't dream of admitting defeat to the customer without first exhausting every resource available to me. At the very least I would expect a call and an apology from someone higher up than the service tech, no disrespect. I can't imagine my employer would be okay with me speaking on the company's behalf, letting the customer know I wasn't capable of completing the task at hand. The lack of professionalism completely erased everything I wanted to say about the seamless amazing install. In the end, they were paid in full and I got the confidence boost of completing something that two grown men on the clock assured me would be impossible. My only regret is trusting a business to stay true to their word. Thank you very much for my water softener. I've enjoyed it very much

From the owner: Culligan of Greenville & Rockford is your trusted local expert for water softeners, reverse osmosis…read moresystems, whole home water filtration systems, bottleless or bottled water coolers, bottled water and salt delivery. Whether you’re dealing with hard water or other local water problems, need professional water softener installation, or want cleaner, better-tasting drinking water, we offer customized solutions backed by almost 80 years of experience. Our team proudly services Culligan water systems for your home or business throughout central Michigan. Trust Culligan for water you love.

Triston & his helper were awesome best customer service ! We give them more business!read more

I requested a service call and Tom Arnst came to fix the problem with my water softener. He went…read moreabove and beyond the call of duty. These bags of salt or so heavy. In addition to doing a great service call, he also moved 2 bags of salt from my car trunk to the basement. You have no idea how much that helped. He was also very nice.

Good guy but a salesman he recruited me to sell his filtration system and I sold 2 in one day never…read morewas compensated or a call back. one of my friends he did a install in Canadian lakes also had a bad experience with his install but again no call back from Bruce not a good look.

Bruce finally provided a refund...but then tried to bride me to take the online reviews down saying…read morehe didn't have to give a refund. Additionally made statements about hiding the refund from his wife...what mind of ethics is this? Seriously? Good luck if you use this company.