I want to mention that realizing that you are losing your hearing is a really horrible experience!…read more I admit that I became deaf in my right ear when I was ten, and that happened literally overnight, but so long as my left ear was working, I was happy. I even learned that I could filter out the noise of a rambunctious house by sleeping on my left side. I felt fortunate. But that was 57 years ago and when I began to notice that I couldn't understand certain tones of voices last year, I resigned myself to the fact that hearing aids were required. So, it was the first part of January that I nervously went in to see the wonderful people at Miracle Ear. Within an hour, Kurt was able to empathetically listen to my concerns as well as the fact that I didn't want to be there, perform a hearing that was able to pinpoint the exact settings that I needed to get my hearing to 20/20 so to speak, fill out the paperwork and get me excited about the prospects of me hearing the birds singing in the morning. Now, I do have to warn you all that you will also realize just how loud 20 Harleys going down Central Ave really is! But, in the long run, I recommend Albuquerque Miracle Ear and the team at 5504 Menaul because of their professional empathy with people who are scared to death about the possibility of becoming deaf, their ability to get you in if you are having a problem and the quality of the product that they sell. They will help you to become a million times happier.

When I was 28, my former employer Southwest Airlines gave us hearing tests in a van on the tarmac…read moreat the Albuquerque Support. I could still hear the planes outside the van because it wasn't exactly soundproof. Several times I hit the button even when I wasn't sure I was hearing the little beeps. The results were pretty bad. They said I should follow up with further testing to see if it wasn't just allergies/background noise. Due to the relationship between hearing loss and cognitive decline, they said I should address the issue ASAP because it looked like I might need a hearing aid or corrective surgery. A couple of older co-workers with hearing aids said I'd pay out of pocket because they cost thousands of dollars and weren't covered by insurance. I didn't follow up with the issue because I made $10.00 an hour and could barely pay rent. I have a dubious psychosomatic condition that among other things, attacks my right ear. At the time of the test, it was poorly managed. It turns out that hearing loss causes heightened stress, which also can contribute to hearing loss. When I was 36, due to a great sense of urgency to flee the USA, I accepted the first TEFL job I could find in South Korea. Moving to the country with the highest suicide rate in the world to work in a hagwon turns out to not be a very good stress management plan. 75% of the time I was there I experienced those problems some people called "hypochondria." Three months before my contract was supposed to end, and even crappier management took over the school. He started paying us late, and openly admitted the school was broke. When an eight year old kid shot me in the face with a BB gun, the manager asked what I'd done to provoke him. Another teacher and myself fled in the middle of the night. Whatever the case, I returned to a terrible job market in the US with a crappy resume and more deaf than ever. I found myself doing a banquet serving assignment with the temp agency at the Southwest Conference on Disability. On my lunch break, I went to the New Mexico Commission for Deaf and Hard of Hearing booth, and found out if I produced a hearing test, I was eligible for services. With little money and no insurance, I was on my own for the test--which leads me to Kurt at Miracle Ear, where it is free. After the results were confirmed, he let me try out a tiny device more expensive than any of the crappy used cars I've ever owned. Hearing almost in stereo for the first time in years was amazing! After the appointment, they kept following up, but I told them I was broke and couldn't get the hearing aid unless Medicaid covered it. I was skeptical when they said, "We'll try to make it happen." After Medicaid/Obamacare sorted things out, I finally had a primary care provider who referred me to a couple of specialists to make sure I didn't have a brain tumor or something. I learned the reason I have a terrible singing voice is because I am literally tone deaf. I have "moderate to profound mixed hearing loss," which means in my bad ear I can hear some tones just fine and others I cannot hear even when amplified. A specialist said surgery may increase my hearing to 80% of normal or make me completely deaf on that side. I cannot say how surprised and delighted I was when Shelley who works in the front office finally called to say the hearing aid was approved! Unilateral deafness had become really annoying for me and anyone trying to talk to me. I might say What? several times and come across as rude or slow-witted because I might hear words but if there is too much background noise I might be unable to make sense of them. In certain settings, I might be able to follow a conversation with the person on my left side---but forget everyone else in the room. I might sit there with a blank expression, shrug and point at my ear whenever people try to talk to me. The hearing aid isn't perfect in all situations. It blows up all sound, even frequencies I hear fine--totally get it now why Grandma couldn't hear but still complained about everything being too loud. In any case it is a huge help. At least when people don't understand I am not kidding when I say "I'm sorry I'm deaf I can't hear you," I can pull it out of my ear and give them a visual aid. That thing has changed my life! Kurt and Shelley are fantastic; they always find a few minutes on short notice when the hearing aid needs maintenance. If you think you might have a problem, go see Kurt. He can tell you what's going on and let you try out a hearing aid. Neglecting the situation will likely make it increasingly worse. Also, if you wouldn't mind please call your senator and tell them how bad Trumpcare is gonna suck. Thank you Kurt, Shelley and President Obama!

Excellent choice for very helpful, knowledgeable service. Both my husband and I purchased our…read morehearing aids at the Costco Eubank location. Adapting to them is not always easy but we are both doing well. I go in today for a routine appt. Any issue we have had (almost none), they have solved it promptly. Good experience.

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't…read morehelp either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went. That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.

I really love the environment and friendly staff. The building is beautiful. I brought my mother to…read morean appointment and the doctor was very kind. She answered all our questions and was willing to give us the information we needed. Highly recommended!

Brought my mom in today not a hello or how's your day. Just fill is out and sit down. Not the…read morefriendliest people very cold and unwelcoming feels like we are in the way

We tried for years to get my father's hearing aids to work properly. They would and they wouldn't…read moreoften on. He was in their office so many times. We're having serious trouble with custom-made ones and we just can't get them to work for my dad. We have had an employee go to his hospice to help him with these hearing aids and they still won't work. My husband decided to give them a try thinking it was his father-in-law that was the problem. It turns out there are trouble with my husband's hearing aids now. He had them one day and they broke. They made him do a walk-in, which he didn't mind doing, but they charged him $20 for it! It's the principal it's not the $20. I'm really disappointed that family members don't have hearing aids that work and I'm at my wits end what to do for my father. To make a long story short I can't recommend this place and neither can my husband and neither can my father. We really wanted to support a family own business, but we're sorry we got messed up with the entire thing.

My wife and I came to Wendy Gallegos Audiology for an annual hearing test. I came in knowing I…read moreneeded to be evaluated for hearing aids and my wife, already wearing aids, needed to be checked for adjustments. Everyone was professional and genuinely friendly. They really took their time to explain the testing procedures and test results. Not only that but the time and care they took to help me with fitting and fine tuning the aids I picked out was above and beyond what I've experienced seeing any medical professional.

Heather continues to be very friendly, patient, but professional in caring for my hearing aids…read more Front desk personnel are very helpful and scheduling couldn't be easier.

I have been to both the Rio Rancho and Albuquerque office of Worth Hearing. The Audiologists I've…read moreworked with have been exceptional and the facilities are first class. Another benefit are the classes offered.

We go to PEI for outpatient treatment of my son's neurological speech disorder; have been going for…read moretwo years now. The staff is excellent - up to date on treatment methodologies, adept at continually connecting with and engaging with children, and very patient. We couldn't be more fortunate to be able to go to "talk school" here. PEI has an excellent full-time program for children with special auditory needs. Calling the school is a great way to have first contact; then meet with them. They accept several kinds of insurance, too. Parking is a bit "cozy" but it's centrally located between Lead and Coal by I-25.

If you have a child with profound hearing problems this is the place to go. Signing isn't the only…read moreoption for these children and with the new technology there are things that can help them function normally in the real world.

My wife and both had our hearing checked at Better Hearing Audiology because we noticed that we…read morewere missing out on some words when having a conversation with each other and family. My wife was concerned about the what the process would be like. Dr. Ward made her feel at ease. Dr. Ward was very professional and knowledgeable. When he discovered my wife's hearing had been damaged by a stroke that she had had several years ago, he assured her that he would be able to help her and not to be concerned. After helping pick out hearing aids he fitted them to her and adjusted them with care and concern for her comfort. He was very thorough when explaining how to use and care for the hearing aids. We both appreciated the warm and friendly way he treated us. My wife is very pleased with her new hearing aids and wishes she had gotten them years ago. I will be recommending my friends and family members to Dr. ward at Better Hearing Audiology. Thank you.

In mid June. I ordered hearing aids and other items in order to connect to my laptop. At the time…read moreI placed my order, I was told it would be 7-10 days to come in. We are now in mid July, and I have heard NOTHING. Making several attempts to contact them has not been successful as they do not answer their phones and all messages have fallen on deaf ears (pun intended) as I have not received any response. If this is the hassle I have to go through to get my hearing aids, I'd hate to think of the type of service I would get for any follow-up attempts. I have attempted to cancel my order through TruHearing but they also cannot get a response as they need the order back from McCurley to cancel. So it looks like even the supplier can't get any action. I would hate to get a lawyer involved just to cancel an order that was never received because McCurley staff continue to ignore me. Funny how just the 5 star reviews are the only ones posted.

I got my first pair of hearing aids over ten years ago from McCurley. They lasted five years and I…read moreuse them as a back-up, especially when I travel - in case I misplace the pair I use now. I opted to get an updated version of what I had. The new ones are still great after another five years. I just went in for some help replacing the tips of them (at no charge). I was afraid to monkey with them on my own. The office was very helpful and friendly, taught me how to replace the tips myself and gave me some extras. You will not get care and quality like this from places like Cosco -- I know because my partner went there and wants to take his hearing aids back and go to McCurley.