well I would love to say I am a humble patient! I'm going through a lot in my life now and God has…read morehis good Doctors and I have an amazing hearing doctor and I recommend everyone to go to this center for your needs of your hearing and repair on your hearing devices! I would like to wish everyone in the center happy holidays and merry Christmas! they made my day so happy today God is amazing! blessings are here at this place thank you so much . Jenifer sanchez

Free hearing evaluation is a scam. I responded to a commercial that stated that Livingston Hearing…read moreis looking for 80 participants for a free tinnitus evaluation that would result in a number of days of evaluating a new device for treating tinnitus. You may have seen the commercials on TV yourself. When I got to the Livingston Hearing Center in Rio Rancho (Coors Blvd), I was told that there is no new device available as advertised, but that there was a device that could be added to a traditional hearing aid that may or may not mitigate the constant ringing in my ears. My free hearing test revealed that I have no hearing loss, but I agreed to try the device Shane Jaramillo said may or my not work for my tinnitus and made a follow-up appointment for a week later to get them fitted. A few days later, I called and cancelled the appointment because I decided to try some alternative treatments first. About a week later I received a credit bill in the mail for the hearing aids. When I called to complain, the front office person Sarah said I would have to make an appointment with Shane to cancel the order. She became very coy when I asked her why she didn't mention that when I called to cancel my appointment stating I was no longer interested in the devices. I made the appointment and when I met with Shane, he claimed that he was not aware of my call to Sarah cancelling the appointment even though they are the only two people working in the office! Shane was not at all apologetic, stating that if I had ordered custom-made cabinets, I would be charged even if I cancelled the order. He further stated that he received the hearing aids in his office the day after my initial appointment, and that was the date I was charged. In his mind, this justified the charge! I received written notification that day of the cancellation from these scammers and have now been working for several months to get the credit and charges related to this "free hearing evaluation" removed from my credit. My initial appointment was for September 2019, and I have just now in December 2019 fully resolved the credit dispute and now am working to get the credit account closed. Be VERY careful if you decide to deal with this office and read everything you sign. When the document that I signed was presented to me at my original appointment, Shane told me it was only to see if I was credit worthy, but later when I complained about being charged for something I had not received, Shane said that he had my signature authorizing the charge. The form itself states "balance due at delivery," but this apparently means the balance is due at delivery TO THEIR OFFICE! These are very questionable business practices, especially since they are typically provided to folks who are old and vulnerable. Oh, and by the way, there is no new device that helps with tinnitus...that TV commercial claim is designed to get you in the door in hopes to sell you some very expensive devices.

In mid June. I ordered hearing aids and other items in order to connect to my laptop. At the time…read moreI placed my order, I was told it would be 7-10 days to come in. We are now in mid July, and I have heard NOTHING. Making several attempts to contact them has not been successful as they do not answer their phones and all messages have fallen on deaf ears (pun intended) as I have not received any response. If this is the hassle I have to go through to get my hearing aids, I'd hate to think of the type of service I would get for any follow-up attempts. I have attempted to cancel my order through TruHearing but they also cannot get a response as they need the order back from McCurley to cancel. So it looks like even the supplier can't get any action. I would hate to get a lawyer involved just to cancel an order that was never received because McCurley staff continue to ignore me. Funny how just the 5 star reviews are the only ones posted.

I got my first pair of hearing aids over ten years ago from McCurley. They lasted five years and I…read moreuse them as a back-up, especially when I travel - in case I misplace the pair I use now. I opted to get an updated version of what I had. The new ones are still great after another five years. I just went in for some help replacing the tips of them (at no charge). I was afraid to monkey with them on my own. The office was very helpful and friendly, taught me how to replace the tips myself and gave me some extras. You will not get care and quality like this from places like Cosco -- I know because my partner went there and wants to take his hearing aids back and go to McCurley.

I am new to wearing hearing aids and have been extremely pleased with the service, expertise, and…read moreadvice The Hearing Aid Store provides. Romy has made time for me either on the phone or for a quick visit to answer any questions or problems that I might have concerning my hearing aids. The customer care is fantastic. I'm so glad I found this shop.

Bought my hearing aides here three and a half years ago. Romy and her staff have been fantastic…read more Can always get an appointment within a day. I brought my Phonaks in for a minor adjustment last month and Romy noticed the warranty was almost up. She recommended sending them to the factory for a final check and service and 10 days later they came back like new. Hearing and vision provided me with a newer model as loaners and my old ones measured up well in quality. I found Hearing and Vision when I was comparison pricing, (they were super competitive) but their exceptional service quality is why I'm writing this review.

I can't say enough about the quality of care and great service provided by SoundChoice Hearing…read more From the moment I walked into the lobby and throughout the exam, I felt like everyone cared about me (my hearing). I received a great pair of hearing aids along with detailed instructions on how to use them. They even connected my phone to them so now I don't need to use the speaker feature. I highly recommend SoundChoice Hearing.

My brother is hospitalized right now and is profoundly deaf. His hearing aid stopped working so…read morewe spoke with Damian Castillo from Sound Choice Hearing who graciously volunteered to look at the hearing aid. He cleaned and got it working. It was a simple case of an old battery. He replaced it with a new one, gave us some extra and send us on our way. He was so kind and generous with his expertise and saved a weekend at the hospital without being able to hear. Thank you Damian. You are so appreciated. I highly recommend you see him for any hearing need.

My hearing assessment with audiologist Sarah Duncan was extremely thorough and comprehensive. Sarah…read morewas really great in talking me through every test and assessment tool. She carefully reviewed the results and gave me a number of good options for dealing with my hearing loss. I couldn't be more pleased with their excellent service and caring attitude.

We tried for years to get my father's hearing aids to work properly. They would and they wouldn't…read moreoften on. He was in their office so many times. We're having serious trouble with custom-made ones and we just can't get them to work for my dad. We have had an employee go to his hospice to help him with these hearing aids and they still won't work. My husband decided to give them a try thinking it was his father-in-law that was the problem. It turns out there are trouble with my husband's hearing aids now. He had them one day and they broke. They made him do a walk-in, which he didn't mind doing, but they charged him $20 for it! It's the principal it's not the $20. I'm really disappointed that family members don't have hearing aids that work and I'm at my wits end what to do for my father. To make a long story short I can't recommend this place and neither can my husband and neither can my father. We really wanted to support a family own business, but we're sorry we got messed up with the entire thing.

My wife and I came to Wendy Gallegos Audiology for an annual hearing test. I came in knowing I…read moreneeded to be evaluated for hearing aids and my wife, already wearing aids, needed to be checked for adjustments. Everyone was professional and genuinely friendly. They really took their time to explain the testing procedures and test results. Not only that but the time and care they took to help me with fitting and fine tuning the aids I picked out was above and beyond what I've experienced seeing any medical professional.

I've been going to Dr. Romero since they opened. Great staff and doctor. Always available if I need…read morethem.

Took my aunt in to Audiology Associates for an appointment. Walked in to the office at 12:00. Her…read moreappointment was for 12:00. The girl at the desk seemed put out that we were there. She asked if we received paperwork by mail. NO we never got anything in the mail. We were then told that because we didn't arrive 15 minutes early they could not see her today, they would reschedule. NO we will not reschedule. How is arriving on time a problem. We will take our business elsewhere.

Excellent choice for very helpful, knowledgeable service. Both my husband and I purchased our…read morehearing aids at the Costco Eubank location. Adapting to them is not always easy but we are both doing well. I go in today for a routine appt. Any issue we have had (almost none), they have solved it promptly. Good experience.

Huh? Seemed to be the most word often used in my vocabulary. Softer, mask covered voices didn't…read morehelp either. I generally get my hearing aids from the VA, but they've been less than helpful in replacing my over the ear hearing aids that have suffered thru covid with me. They've been launched, dropped and lost when unmasking and background noise has 1st priority So unwilling to continue that frustration in the drawer they went. That was the beginning of the next level of frustration. Finally reaching wits end and having been inundated with mail from local hearing aid companies I decided to act. I learned that hearing aid vendors are like used car salesmen, lure you with rock bottom prices and try to upsell into the model that is practical with the most profit for them. So enter Costco Hearing Aid Center, in typical Costco fashion they buy in bulk, and have stores all over the country. So I stopped in, talked to the audiologist and scheduled an Appt. After the hearing test we discussed the options. Since the audiologist are not paid on commission I feel I got better info with no pressure. Hearing aids chosen, molds made and come back in 10 days to pick them up. Huh? Normal took 4-6 weeks at the VA. I show up, they fit great. They were programmed to my hearing deficit, connected to my phone and now I can hear you. They are brand name with the bells & whistles *I* wanted. It was a great experience and now I wonder why it took me so long. Costco may not be your first choice but the may be your last.