We needed new frames for stools we use in our home kitchen; the originals were cheaply made in…read moreChina, not welded, and fell apart. However, we wanted to use the seats that we had, and Nathan helped me confirm that the 21" Pollard frames would work with those seats. The frames arrived well packed, nicely finished and with the adjusting glides for protecting the wood floors, but more importantly, they are well built, attractive, and strong, and I know we'll enjoy them for years. Finally, we really appreciate the company giving our small order the same attention that they would give a much larger factory order.

they started out all right with good work and a pleasant attitude until they were paid before…read morefinishing the job. It was a whole kitchen rehab and they requested some of it in cash. they tried to tack on more money for time spent to fix some of their own errors. they installed under cabinet lights that didn't work for long and I was told by another electrician that i had a hot wire behind the backsplash and it should all be disconnected due to it being a fire hazard. no attempt at repair or compensation was given. What could have been a good experience was ruined because they just didn't want to bother going the extra mile to make sure everything was right.

Carlos handcrafted a beautiful mud room Bench and storage…read morecabinet for the entranceway near my garage door. He was able to incorporate the color of my kitchen cabinets into the bench so that it looked like if was part of the kitchen. I absolutely love it!

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.

Ok so in my last review I said I would use them again. Now that they did they initial clean out…read moreand I finally moved my mother to LA I came back to do the final clean out and prep for her home for sale. Well Chicago's Best Services followed up their first home run performance with another HOME RUN! I had 4 days to get the job done with my busy schedule and I told Bryan and his crew it had to be done no matter what. They took on the daunting task to clear out the final things my mother could not sell during her estate sale and the goodwill and salvation army did not want. This was another truck full of stuff. Then they went from top to bottom cleaning every nook and cranny of that property. All my moms sticky cabinets all the cobwebs in the basement and cleaned out every bathroom cabinet shelf kitchen rack and kitchen surface. Everything was as clean as it could be for a 25 year old home. They then came in and shampooed the carpets and mopped and disinfected all the floors. Bryan even pulled out the old caulk in the bathrooms and recaulked these areas as he knew I was placing the property on the market. He came out gave me the estimate and I was amazed at the value with the amount of work that had to be done. I jumped on it and we set up the final phase cleanup for the next two days. He joined his crew and they knocked it out. The place is is exactly that way I asked it to be. I could not have accomplished this cleanup on my own even if I had a week.... BUT BUT BUT here is the kicker! At the beginning of the cleanup I told Bryan and his crew that everything in the house that is not attached to the property goes in the trash and must be removed. My Mother already had months to set aside and pack up what she wanted and we helped her a few weeks before packing everything she wanted into moving containers bound for the West Coast. So at this juncture of the move everything left in the house was expendable. After I left town Bryan called me about a framed piece of art that he put in his car that he found in the house during the clean out. I remember this piece of art and asked my Mother about it! She jumped up and screamed that is hers and that her my Mother had hand knit it and she framed it more than 40 years ago! I asked her why she had not packed it or told me or my siblings to pack it while we were there? She had no answer and could not believe she forgot something so dear to her. I was already back in Cali with my Mother so its not like I could go and pick it up. Bryan went off to the UPS store had them pack it up and sent it to my mother. My mother is 77 years old and things like this art piece mean the world to her and she was in tears when I told her what Bryan from Chicagos Best Services did for her. The reason that this is a big deal is that nobody knew that this piece of art was part of a trash pile. Bryan found it and looked at it and had a feeling that it probably was not a piece of rubbish. He took time to call me and ask me about it. Bryan did not have to do that, he did not even have to think to do that as I expressly told him that everything was now trash. He said to me, "It was the right thing to do and its all Love!" This return of the art piece shows how they went above and beyond and are just the kind of people that do the right things and you would want helping you. I have had nothing but great experiences with this outfit and would highly recommend them to anyone. If you prepare properly for the job to be done and layout exactly what you want you will not be disappointed. Bryan!! I thank you and your crew for making the moving of my mother to Cali a great process! I wish you all well!!

Updating this ongoing situation for future potential clients. I didn't hear back from Bryan and…read morehave every reason to believe he would have not replied and kept my money had I not reached out to one of his team members who scoped the work the week before to see if he knew what was going on. Previous guy I'd met was surprised by what I told him, so he contacted Bryan on my behalf (who I believe had blocked my number until then). Only then did I get a text from Bryan saying the money would be returned. Previous guy agreed to help me out since I am now down supplies, significant time, and I have work to undo and fix. He makes a plan to come today, 4 days later, now pushing my timeline to the very last minute. But I at least have someone coming who I've met, so I turn down two other bids to start the work the past few days. He's supposed to come at 6am, so my family and I move around our schedules to make sure the home is available and our baby is out of the house earlier than usual. I get no replies to texts or emails until 10am, when I try calling from my husband's phone (showing this guy had also blocked my number - evidently a normal practice for Bryan and his team). Previous guy answers and says Bryan threatened to sue him if he worked with me. So instead of telling me he couldn't come he just ghosted. Again, seems to be common practice here. So now I'm even further behind, still have bad work that needs to be fixed, supplies that need to be replaced, and two deposits being held with no communication from Bryan for 4 days. I can assure everyone I have been nothing but professional in all of my correspondence and given these people no reason to behave so childishly and unprofessionally. Will keep you updated after I take Bryan to court.

Chris is reliable, professional and does amazing work! Added bonus that he is independent so he is…read morereally flexible. He has helped us with literally everything at our condo. We started using him for small jobs (painting the bedroom, hanging our TV & hiding wires, nest set-up, etc.) and when we had a plumbing issue that forced us to completely redo both of our bathrooms and hardwood, he was the first person we called! He can do it all - big and small. We couldn't be happier with his work and will continue to call him for all of our 'handyman' and 'contractor' needs!

Can't say enough positive things about Peter and hydro shield restoration. While it took some time…read morefor the insurance company to come around, as these companies often do, eventually when the work started, it was the completed in 3 days and it looks to be an excellent and professional job.

Roman did an excellent job installing our new bathroom mirror! I'm so happy we went with a pro…read moreinstead of trying ourselves! There were so many hidden issues hiding behind our old medicine cabinet and he handled everything in stride and made it look fantastic! Will definitely hire him again for all the other projects around our house

Great experience with Roman. He did some plumbing and overly complicated panel assembly/hanging for…read moreme. He is responsive, does high quality work, and is reasonably priced.

Based on a 1-1 visit with the owner (Brad) and follow up conversations, I am planning to utilize…read moreBDK for several small and medium sized home projects that will include carpentry work and tile installation, as well as restoring my deck and a few other things. So, my story is that I am a single home owner and I have a lot of little to-do's and I want 1 single source as my go-to. I was skeptical that BDK would actually want to take on my small jobs and to my surprise, Brad and I were able to work out a pricing and work arrangement that will allow me to get things done on my budget and timeline. I am impressed with Brad and his business acumen, and while I have not had any work done yet, I trust that all will go well and that I will update my review to 5 stars. You know, with all the online resources it is actually harder than ever to find a contractor who is willing to do little things. I have emailed and talked to a half dozen contractors who want to charge a lot for minimal jobs. Finding a contractor of quality whom I can trust is a big undertaking, so I feel so good going into this relationship with BDK.

Absolutely terrible service I had a cleaning scheduled for…read more2:00 pm Nov 23rd They cancelled it because they were over booked Not my problem