Two stars just for being open when "the other two" tile stores in the Lynchburg are were closed. Shocking the lost market on flooring in this area. There's literally nothing here to choose from. Drive to Richmond for so many galleries show rooms and massive selections. Unfortunately that's what we had to do---take the revenue two hours away. Absolutely insane that no real flooring companies are blowing g up the market here. LL is more like a flooring food truck that forgot to place their order for supplies. read more

We're very happy with our carpet purchase and install from Lynchburg LL Flooring. Jessica was knowledgeable and friendly. The installers worked with my difficult schedule and did a great job. read more

LL Flooring - Lynchburg - Carpet, Hollywood install. - Flooring Near Me - Lynchburg, Virginia

We really had a satisfying floor purchase experience!! The sales staff was patient, knowledgeable and friendly! Hope to do more business with you all in the future!! read more

LL Flooring - Lynchburg - Flooring Near Me - Lynchburg, Virginia

We bought a 14 year old, 2000 sq. foot, 2 story house in Bedford VA in July. We shopped for flooring in PA before we moved so as soon as we closed on the house, we went to LL in Lynchburg, VA and ordered flooring. Watson Flooring Installations, who is partnered with LL, sent someone to measure the house. The total came to just over $25,000 to rip up the carpet & linoleum and install bamboo hardwood floors throughout nearly the entire house, tile the entry in the kitchen, the laundry room and the master bathroom, and of course do the stairs in bamboo. The stairs accounted for right around $5100 for parts & labor. The only rooms not touched were the upstairs bathroom and laundry room. Since the stairs were custom pieces, there was a 3 week lead time. In that time our furniture was delivered (something we told the gentleman that measured the house). The man who measured the house said they'd be in and out in 3 days. Installation was scheduled, the installers (4 of them) showed up at 10ish in the morning on a Friday. After the first day, the installers didn't even bother to knock on the door. They just walked into my house unannounced. They came back on Saturday, got the living room floor mostly in, and both upstairs bedrooms half done....nothing finished. When they left, we cleaned up and secured their tools, fenced in the stuff on the front porch so we could let the dogs stretch their legs. Sunday they were off. The next week they didn't finish anything completely. There were 2 nights we weren't even sure where we were going to sleep. Every bed in the house (3 bedrooms) was torn apart, there was furniture and tools stacked up in the only bathroom they weren't working on, every night when they left, they left tools, razor blades, brads and garbage all over the house. It was a dangerous, awful experience. And the stairs still weren't done. After 2 weeks of this...and the crew shrinking to 2 guys, they worked on the stairs. See pictures below. They didn't put a skirt board up, the newel post was installed crooked, the spindles dangled in thin air off the stair treads. They tried to fill it in with wood putty, they left 2 spindles at the top unattached...literally just hanging. And when questioned, we were told the wood was very hard...and they left it all that way! The installers left waste material with nails sticking out of it, open bags of mastic, and power tools all over my porch...and left, for over 2 weeks without finishing the job. I called Lumber Liquidators and complained. Watson had another contractor come to inspect the stairs and agreed to re-do the stairs and replace the spindles which were now ruined. THEN they sent a 2nd person (the man who had originally measured the house) to inspect AGAIN. Then they argued internally about who was going to pick up the tab on the new custom pieces for a MONTH!! Yes, they fought for a month before they ordered anything...and then a 3 week lead time. So we didn't have a safe handrail or stairs worth looking at for 2 months. In the meantime, the Lynchburg store manager calls and asks me to sign off on the actually flooring portion of the installation so she can get it off her books. Anything over 90 days on the books gets questioned and SHE didn't want to deal with it any longer. I told her I was in no rush to be forgotten, or to expedite payment. The next contractor shows up, rips out every tread and riser, scrapes all the glue off, installs the new stairs, puts nails in the middle of several treads, the overhang in front of each step is nearly an inch longer than code allows, the stairs are crooked, the risers aren't straight, again, no skirt board, there's glue sticking out between treads and risers, then the newel post is installed crooked! One of the guys ran to Lowes to go buy spindles, and bought exactly HALF of the spindles he'd need to finish the job. At this point, Watson's regional sales director, Scott Hickman, tells me that code requires them to nail treads to the stringers, which was an outright lie. These jerks left me with no railing to speak of for more than 2 months!! And he wants to talk code with me? So LL gets yet another phone call, this time I ask for a $5000 refund. They agree to issue a refund as soon as I sign a letter relieving them of any responsibility. This was an absolute NIGHTMARE. Here's where things break down. You buy flooring and installation from LL, who contracts out the installation to Watson, who in turn subs it out to someone else, so the contractors that show up at your house don't answer to you....they answer to Watson. We are now 3 months into the installation process. The $5000 refund cleared my bank account this morning, and I've hired a local finish carpenter to re-do the stairs. read more

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THE BEST! The employees here at the Lynchburg Lumber Liquidators are extremely helpful and have the knowledge to help with any install. Sarah is fantastic and so easy and personable to work with. She was able to answer all my questions with ease and order everything I needed to have the floors of my dreams. Between deciding how much to order, what color looked best, which direction to install, and tip/insiders on how to install, everyone helped with much, much ease. Everything came in in a timely manner and I was updated along the way. I was so impressed, I have come back to now finish my basement. I couldn't be any more appreciative of their help, their expertise, and their relationship with customers like myself. Thanks so much! read more

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My experience with Lumber Liquidators was great! I ordered the floor and the person working was very knowledgeable asking the right questions. The order was filled as expected and was loaded on the back of my vehicle easily. My experience was an excellent one with them. read more