Dave, Kevin and Ray go above and beyond the call of duty. It's hard to find a reputable and honest…read morecar shop but these guys are all that. Thanks for taking care of my truck!

Came in for an oil change and tire rotation. They were running a little behind with a staff…read moreshortage and the desk agent Tyson made me aware of it when I arrived. Well it ended up taking quite a bit longer than he thought and when it came time to pay my bill, he said I'm going to take care of your entire bill. I was beyond surprised and would definitely come back in the future. Everything works out in the end... if it hasn't worked out then it's not the end! Thanks Tyson!

I had the worst experience with an auto repair shop in my 45 years of driving. These people are…read morebeyond incompetent. They are also cruel. Within a 15-day. I had to have my car towed there three times because of their mistakes. They called me and the limo on the way back from the cemetery to tell me they would no longer work on my car and that I needed to have it towed somewhere else. The car came in for a simple procedure and each time they touched it it got worse. I would never never recommend this place. I would stay as far from it as I could if I were you !! if there was a rating less than one star that's what I would give them.

My ford rangers wheel bearing went out on the 40 heading to Knoxville, and I had my truck towed to…read morethis shop two days before thanksgiving around 4 pm and they had it fixed by the next day by 11am. Real cool people and highly recommend and knowledgeable people.

This is the most friendly and competent group of people I have ever met! I got a flat tire on the…read moreinterstate and they were so helpful to me. Highly recommend their expertise and services.

Good people to work with you on getting a car that works for you and your budget. Have good carsread more

Was on vacation and engine troubles occurred Sunday july 5th. Couldn't get into service until the…read morefollowing Thursday july 9th. Said they couldn't get parts and wouldn't be ready until Wednesday july 15th. I told them i leave sunday July 12th, Called corporate GMC who said they were handling it.went in on the 10th to check on truck and possibly by if not ready. 1st call received from either party was today Monday the 13th. from corporate... stating vehicle was fixed before I left. I traded in because it would not be done and had to get back for work...

I cannot say enough good things about the quick service received from Roger at Grooms Auto. My 18…read moreyear old son was traveling from Kentucky to South Carolina and hit a pothole on the highway that damaged his tire and caused him to have to exit the highway. Stuck on a gravel road, my boy sent me his location and Google led me to Grooms Auto. Roger was able to locate him and repair his tire at an extremely reasonable rate. It is difficult to know your kid is stranded a few hundred miles away, but it makes it easier to know there are small businesses like this to help ease the worries.

Our car started having issues as we drove down the mountain and we were able to take it to Grooms,…read morethey were helpful, quick, and a really reasonable price. Highly recommend!