I got a new health insurance policy and I tried calling this office to switch to them as my primary…read morecare physician and spent over 15 minutes on hold on the phone, I was never able to reach a person.

I have been a patient at Amin Medical Center for around 5 years now and they are excellent. My wife…read moreand I are both LGBT and we have been treated very well and with respect by all members of the staff. They always offer a smiling face and great bedside manner. The nurses especially are amazing. When my wife explained to one of them, I use a different name and pronouns due to being transgender she made a real effort to remember on later visits and honor them. It made me feel good as almost no one does that in the medical field in my experiences. They always offer complete care and ask if I have any other questions. Highly recommend to anyone.

From the owner: We are a privately run family practice, specializing in Internal Medicine. We have three Board…read moreCertified doctors and three Nurse Practitioners, and one physician assistant on staff. We have two locations, one in the heart of Sippack Village, and the other conveniently located in Lansdale.

I would give them five star for the best doctor in the world. Dr Ann George is one of the best…read moredoctors I have ever seen. As far the the office I had to take 1star away. The phone system puts you on hold for up to a half hour. Then it may hang up on you. I normally go direct to office for any appointments or test results.

The front desk staff is inexperienced and untrained. The phone is often on a revolving loop you…read morecan't seem to penetrate and when it is answered you are put on hold indefinitely. Unfortunately, the bigger problem is that the staff, including the so-called office manager, is absolutely clueless and has no idea how to navigate the insurance industry or what it takes to get approvals for necessary testing. They can't seem to follow even the simplest of instructions. When you bring it to their attention, they are rude and nasty.

A friendly office staff, this practice is growing! The number of new patient phone calls they…read morereceived as I filled out my paperwork in reception was impressive. Even two new patient "walk-ins" while I was there. I attribute some of this to their newest doc, Andrew Rosner. I heard his name mentioned on at least three of the calls as office staff noted his name, practice expertise and that he had just joined a few weeks prior. The office is clean, accommodating and easy to find. More importantly, the staff are very welcoming and speak to you like you are an actual person and not someone there to interrupt their day; that's not always the case at some medical practices. If you're looking for a good doctor, ask for Dr. Rosner. If you want a doctor's office that will make you feel welcome and has its act together, TriValley Primary Care in Lansdale is the place to go. We'll worth the drive.

Dr. Millard has been my doctor for about 20 years. Yes... twenty. When I was younger, there…read moreweren't many endocrinologists in this area, and I didn't connect with them well, (aka without serious issues with their practice), so he took on the burden of being my type 1 diabetes endo and my primary care doctor. If you name it, he's probably examined me for it or treated it. Now that technology has evolved (aka Symlin), he's referred me to another endo in this area, but prior to that, he was always up on the latest type 1 diabetes treatments, asking me if I wanted a pump again (I still don't... those things gave me the worst skin infections ever) and making sure I had access to the supplies I needed. He's a very kind, sympathetic doctor. There should be more like him.

Great doctor, easy to schedule appointment and very experience doctor and easy to deal withread more

My appointments with Dr. Maryum Gill at Broad Axe Family Medicine were positive while in the…read moreoffice, but the follow-up care was deeply disappointing. I alerted Dr. Gill that IBX required a prior authorization for a prescribed medication. Despite clear communication, no request was ever submitted. When I called IBX directly, they confirmed there was no record of any prior authorization from the provider. Dr. Gill's and her staff staff told me to "wait for the insurance company," which was inaccurate -- the process must be initiated by the provider. This demonstrated that both the doctor and her office either did not understand or disregarded the prior authorization process. If you are healthy, they will gladly take your office visit fees; but if you need real coordination of care or help navigating insurance, do not expect follow-through. Poor communication and lack of responsibility made this a frustrating experience.

had the worse experience with one of the receptionists. If I spoke to a patient like she did, I…read morewould not have a job. I was only doing what my insurance company advised me to do.

I will be actively looking for another practice. I have been with this office for about 20 years…read moreand for some reason, I cant even get an appointment. I was sent half way across the earth to thier other office in Lansdale. I live five minutes from them. I can remember a time when i did not feel well and I was seen the day I called. I am not one to complain about a wait because I totally understand they are squeezing me in but at this point they cant squeeze anything. I am sure my absence will not make a dent in thier practice. Obviously, they have plenty of patients now so I will now atively look elsewhere.

I like the fact that there are multiple doctors available, and that it was within walking distance…read moreof my old house. I have been through 3 different doctors in the ~ 6 years I have been there which does not bother me, but may bother others. Small issues started a couple of years ago when visits started taking more than an hour. Bigger issues now. Called several times and was on hold for more than an hour before being disconnected. Now I am on a drug which is on back-order. The pharmacy faxed them 3 times and has not received a response. Also they wanted me to wait 2 weeks for an appointment and would not renew my blood pressure medication until I saw them. After an hour of arguing, they gave me an appointment the next day, and told me how lucky I was that they were "accommodating me". After seeing the reviews here, I realize at least I am not alone.