I had a roof leak due to a poor flashing job around my chimney. Of course it didn't start leaking…read moreuntil the roof warranty had expired from a complete roof replacement 5 years ago! I received several quotes for the flashing repair and was impressed with Gilbert's due diligence in assessing my whole roof. I had two assessors come out that never got on the roof! Gilbert gave me a comprehensive quote that I was comfortable with and he completed the repairs in short order, just in time before the next rain storms!

Eddie and his team were Fantastic! Communicated ahead of…read moretime, showed up exactly when they were scheduled and went above and beyond to fix my roof. They were all professional, polite, and respectful. I highly recommend them!!

I had an extremely frustrating experience with this roofing company, spanning over 15 months with…read moremultiple issues, mismanagement, and lack of accountability. Here's a breakdown of my experience: Kevin Plumb (Sales Representative) - 9/25/23 to 1/18/24 - Kevin was fired while handling my case, which led to my project being prematurely closed without my knowledge. - I attempted to contact **both Kevin and the office for months** with no response. Eventually, I had to reach out to their Austin office, which helped reconnect me with someone from their San Antonio office. - My case was reopened and reassigned to Jasmin after it had been improperly closed. - Kevin instigated fraudulent claims, promising greater insurance returns for non-fixable items. - He also promised interior roofing repairs for structural damage, which never materialized. Jasmyn (Project Manager) - Unreliable: She scheduled meetings but did not show up. - Poor communication: Would text saying she'd call back but never followed through. - Failed scheduling: Set up work appointments for crews that never arrived. - Team left materials outside my house for months, creating an eyesore. - Gutters were incorrectly installed under her supervision, requiring reinstallation along with fascia board replacement. - Dragged the project for 10 months without completing it. - Repeatedly claimed to have submitted insurance requests for missing items but never actually did. - Did complete work on my backyard shed, but overall, the project was heavily delayed. - Despite my proactive efforts, including weekly follow-ups, the project remained stalled. - Ultimately, she ghosted me. Paul Perez (New Production Manager) - I asked what it would take to make my project a priority so it could be finished in November 2024. His response: - "All 36 pending projects are a priority." - Then, he proceeded to ignore mine, closed it out prematurely again, and refunded me the balance instead of completing the work. - Sent yet another new employee to inspect my roof--at this point, every manager had sent someone new for another inspection, causing further delays. - Took an entire year to receive a refund for my overpayment. This company completely mismanaged my project from start to finish, with unprofessional staff, false promises, and severe delays. I had to fight for months to even get responses, and in the end, they failed to complete the work as promised. If you're considering hiring them, stay away unless you want to deal with unreliable reps, ghosting, and financial headaches.

Roof estimate very well explained. Repair work done as scheduled and top quality. He was…read moreresponsive to my questions and extremely professional. Very happy with the results.

I want to thank Robert, he recently came to my home and identified a leak. I thought it was the…read moreroof but it was actually the siding that needed to be caulked. He got the hose up on the roof and went into the attic until he spotted the leak. Now let me tell you a different roofing company had quoted me over $3000 to repair. So be careful out there. Get someone you can trust, like Robert.

I posted this review a few days ago and Mr. Beldon (the CEO) sent me an email requesting my phone…read morenumber and wanted to know what they could do to make it right. Within a few hours we had someone out here (the COO) walking around inside and was up on the roof and he was assuring us that they'd take care of it. The work in question (pics of the painting) was done by contractors they hire (painting and such). Seeing that work caused our question of the roof work. I stand corrected in my view of Beldon when I placed the Yelp review. I am very impressed with their attentiveness and heart.

After 30 minutes on hold the person on the phone said they no longer do residential roofing. We…read morehave been Beldon customers since moving to San Antonio 50 years ago. It would have been nice for them to have communicated that information to residential customers. It is not a great loss since their quality of work has decreased over the years.

Ruben and his crew are amazing. This is the second time I've called them out over the years…read more (Totally different part of my roof each time.) They fixed the issue quickly. Top notch service and repair. When it eventually comes time to get a new roof they will be my first call. Highly recommend.

Rueben and his crew did our roof about five years ago. We were very happy with the service at the…read moretime and recently had concerns due to all the recent storms. They were able to schedule us quickly and take a look the same week. With minor damage he was able to show us a product we can use to patch ourselves would definitely recommend using the for quality and service, as first time home buyers we were grateful for his knowledge sharing and expertise! 10 out of 10 recommend!

We had a crazy windstorm blow through San Antonio which loosened a bit of our aluminum fascia near…read morethe peak of our roof. I contacted Bondoc Roofing and asked them to come out to discern if the damage was within their scope of repair. While here, they also evaluated our roof. Despite being fairly new, they discovered a few loose shingles, some vents that were improperly installed and not booted, and a portion of our gutter system that needed cleaning and a leaf guard installation. Bondoc was able to repair all these issues to perfection, but it was not just that they did a good job that was impressive. Owner, Michael Osinskie, is clearly a man that has thought about delivering a top-notch consumer experience. Every staff member that I interacted with from Kylie to Dylan, Rovy and more were infectiously positive, caring and delivered a highly professional experience. They provided me with a polished portfolio at their initial visit, along with high resolution photos of the problem areas mentioned above. They have a very nice app for both Google and iOS to view project status, photos, communication and more. They also offer a Rewards Program. The 'Before & After' photos provided at the job's completion were satisfying to review. Their quality workmanship, neatness and thoroughly performed repairs gave me immense peace of mind. Add to all of this, they were timely...no long waits! And, extremely affordable. What more is there to say? Bondoc Roofing is clearly at the top of their game and more than worthy of their stellar reviews. Thank you, Sincerely! Update - 5/9/2021. We had solar panels installed in late February, about a week after Bondoc's fantastic roof tune-up. Sadly, we developed a leak at one of the panel installation sites which became apparent when water burst through our ceiling this past Thursday night after an intense storm. This was no fault of Bondoc's and most likely occurred during the panel installation process. The solar company's damages team was off site responding to emergency needs out of state, and would not be able to make the repair before the following week. With more inclement weather forecasted over the weekend, I reached out to Bondoc again. These lovely people treated me like family, and came to my immediate rescue. Dylan squeezed me in to their already tight same-day schedule, took photos of the damage, and covered the affected area which, again, gave me tremendous peace of mind. This amazing team truly cares about their clients and makes every effort to care for their needs. I'll never look elsewhere for a roofing company. They have my business for life. Beyond grateful. Thank you, sincerely!!

I had a leak over my front porch. Bondoc roofers came and fixed a caulking issue. Hopefully this…read moreworks and I believe that it will. It's much appreciated. Thank you!

An update...Dolan Roofing did another outstanding job in replacing our roof which received hail…read moredamage in April 2024. This is our second roof replacement with Dolan Roofing as we would not think of going with another roofing business. Johnny and Brandy have a professional, honest and reliable business which is managed in a very homeowner friendly manner. We were again kept informed of what was going to be done, how it was to done and when. All work was completed in a seamless manner. The work crews were very responsible as all plants and other items near the home were carefully covered while the job was being completed. The cleaningcrew did an excellent job and all looked back in place. Again, the expert office personnel took care of any and all insurance paperwork. This is a big plus since today even more documentation is required by insurance companies before any payment or reimbursement is made. We highly recommend Dolan Roofing to anyone who is in search of a roof replacement. The other many positive reviews speak for themselves.

Once the owner sold the job he never came back to the job until they were done. Lack of…read morecommunication was the way they run the company. If it weren't for MIKE D I would have been unsure of what was going on and when things were getting done. He even kept in touch with me while he went on vacation. MIKE D was the only professional at the job. I would not recommend this company

I've been trying (with other companies) to get my windows cleaned for about 2 weeks now. I was…read morefeeling pretty disheartened with the lack of professionalism and urgency, so I consulted with my favorite advisor (the Internet) and found The Gleam Team here on Yelp. 1. A real human answered the phone the first time I called (I don't really love artificial humans answering calls); 2. Another (separate) human showed up to my house THE SAME DAY (today) to check it out and write me an estimate; 3. Unlike other companies the estimate I received was a beautiful and legible TYPED UP PDF SENT VIA EMAIL - people... do you know how amazing that is? If you could see the handwritten gibberish that I've been left with, you'd understand. 4. Their prices are competitive, and while you're paying a few dollars more (really not much) you're getting a fantastic value from a company that shows up and does what they say they're going to do. The part that really blew me away was when the estimator heard how frustrated I was (with the other companies) and said he wanted to try and get a crew out to my house in 2 days to do the work. When the dispatcher informed him that a crew wasn't available he looked at me and said "don't worry, I'll be here on Saturday and I'll do it myself." I felt bad (who likes working on the weekend?) so I asked if he would at least get a bonus or some kind of compensation for the additional work that's surely above and beyond his normal line of work. THAT'S WHEN HE TOLD ME HE'S THE OWNER OF THE COMPANY. Friends. I couldn't. I still can't. I'm so excited to have found this company. This will be my go-to window cleaning (and pressure washing, and gutter cleaning) vendor from here on out. This is a quality company with quality people at the helm. I hope to do work with them for years to come.

I contacted Gleam Team for Pressure Washing job of driveway, sidewalk, curb, porch area, pavers,…read moresmall patio slab, and foundation areas needing cleaning. Larry was very cordial and prompt in scheduling for next day. Employee Joe Herrera was polite and professional discussing work to be performed. Joe did an excellent job performing all tasks requested. Very satisfied with his work. Cost was very reasonable.