My wife and I are extremely pleased with the quality and value of our new cameras. VS Pros…read morecompleted our service request in a timely and professional manner. We would highly recommend!!

From the owner: At VS Pros, we bring over a decade of hands-on experience in residential and commercial security…read moreinstallations, led by certified professionals who ensure every system is expertly designed and installed. We use the latest HD and 4K cameras with night vision, motion detection, AI functionality, and remote access, all tailored to your specific needs. From camera placement to seamless integration with your existing setup, we deliver reliable coverage and peace of mind. Our team manages every step—from consultation to post-installation support—with precision and care. We hide cables, secure every connection, and provide ongoing maintenance and troubleshooting. Whether it’s a small home or a large commercial property, VS Pros offers scalable solutions backed by a 5-year warranty on all of our Dahua equipment installed, exceptional customer service and a commitment to your safety.

Been with VIVINT for a year now and I love it! Alex was my Installer and he explained the system…read moreand how to operate it great! He left no mess after installation and was patient with my questions. Great price for my coverage and I have recommended the service to neighbors! Alex showed up on time for the installation and finished in the timeframe he quoted. Amazing SERVICE !!!

wish I could give them 0 stars, love the security system but HATE the customer service, cancel my…read morereinstall due to me moving twice on the day they were suppose to come out and install , scheduling team offered me 20.00 credit ask for a supervisor for an hour and they just kept transferring me to different people, currently on the phone to switch to another service, this makes a whole week without service now. And missed 2 days of work. DO NOT RECOMMEND

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

Turgut came out to set up a home network as there are dead spots in my house for internet. Added a…read morecouple very high quality access points with great range. I now have fast reliable internet through the entire property. Including a pool house! On top of that he organized my mess of modems, routers and switches in my storage closet. Now all are housed in a rack inside a storage closet. It looks amazing professional and clean. All of this for a very very fair price. Will schedule installation of security cameras shortly. Many thanks to Turgut!!

Alex did a great job. He was very patient in working to meet my expectations. He is very…read moreknowledgeable and He put in the time to make sure it was done right. The end result was a great job.

Avoid this company. They do not stand behind their work. Six months ago they installed a new plate…read morelatch as front door was not closing tight. They installed a new handle and latch. First, when they installed a new handle that they said was the same one as original, it did not cover the whole outside area. So there was a white unpainted area showing. Now six months later the door does not stay shut. When I called company (I think owner) he said it was probably the cold weather, although it has been in the 70's the las week. He would come out to take a look, but would charge me an additional $75, after the original $350 he charged. Hate businesses like. Don't use them!

Yea!!! They're definitely getting 5 starts. From their punctuality to their price point to their…read moreresponsiveness. It was all that I needed to book them. I had an unexpected death in my family which caused me to change my original lock change date. They was so accompanying and was willing to work with me with my schedule. Upon the agreed date they showed up within the time frame of 9am - 11am and literally the process was 10 minutes at the most. Very professional!!! I definitely will use them again when necessary and they're on my referral list. Thanks again

We had CPI for a few years. We wanted to upgrade our service, and they wanted a ton of money up…read morefront. We decided to cancel service with cpi after 5 years. Requested them to pick up any and all equipment. They stated they wouldn't. Now there is a $2600 debt in a collectors hands they are trying to charge us with. Avoid doing business with this company at all cost. ​

Been fighting with them for a refund due for weeks now. They've admitted they made a mistake and…read morehave said they sent the refund multiple times, even to the BBB, but yet, the refund doesn't appear. Once we sell this house, I will NEVER use CPI again. I have been very happy with them for over 10 years but dealing with them after THEIR mistake has been a ridiculous game of saying all the right things but with zero follow-through.

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Absolute worst company. Do not ever sign a contract with them or believe anything they say they…read morewill do. I was sold and misrepresented the services and the sales person would not allow me to cancel my contract and then I called the company service rep, they said there is not any issues to cancel your contract and not be charged. Now, they cancel it and say sorry you have to pay the contract though. Total bate and switch company. I have asked for the manager of the Charlotte area to call multiple times and emailed, they never have not one time reached out. The sales person is terrible, they are worthless and unethical. If Rhonda comes to ask you to sign up with ADT, never deal with her or ADT ever.

I wish I could give them a ZERO. Make NO mistake people -…read moreSafe Streets is NOT ADT itself! They are merely an authorized provider. Oh, there can't be that much difference, right? WRONG! Do you like being shuffled back and forth between multiple departments, sometimes to the same ones repeatedly, only to be told "we don't handle that?!" Do you enjoy long hold times followed by ZERO results? And do you enjoy handing over your money to a company that only employs smarmy, incompetent people? If so, by all means, give Safe Streets a call immediately! Oh, and when you sign the TWO-year contract, then count down the days until it's over, only to be told that NO, you have a three-year contract and we're going to send you to collections, be ready. Because that's EXACTLY what this sham of a company will do to you. That's what these con artists did to me. And since there are ZERO consumer protections anymore, guess what?! You're screwed and stuck with an almost $700 bill for service that you no longer get and never really had in the first place. Consider my warning well: STAY AWAY FROM SAFE STREETS AT ALL COSTS. You WILL regret it. Don't fall for that "moving deal" that they send with your change of address stuff. It's a LIE! You've been warned, everyone!