Best service, always timely, friendly and awesome results! Best dentist I've ever been to hands…read moredown. They make you comfortable, it's clean and modern

First appointment cleaning very good snd communication with hygienist…read more Took me ahead of time and plenty of parking Dr Lim very kind patient and honest . Highly recommend . Five Stars

I visited this practice in Aldie for treatment, and the office staff provided me with a treatment…read moreestimate. I specifically asked them to obtain pre‑approval from my insurance, but I was told that they had checked my benefits and everything was "good to go." At every visit, they required full payment upfront without waiting for an EOB from the insurance company. I paid all charges in good faith. Now, after completing treatment, they have sent me an additional bill claiming that insurance did not cover my treatment. This is completely opposite of what I was told during my last phone conversation with their staff, when I was assured that I had no remaining balance. I feel misled and taken advantage of. The office staff member I spoke with was also rude, which made the situation even more frustrating.

I have to say that the experience in the past has been good close to 3-4 starts. However, the fact…read morethat they only have one hygienist in the practice and that it can take usually 4 months to book appointment is not a good professional level of service with a practice in four locations. The office experience is acceptable, nothing exceptional but adequate. I have received care multiple times and it is usually a solid level of care, but booking an appointment is a nightmare.

I returned to Ridgetop Dental for my routine cleaning. Upon entering, I encountered a new male…read morefront desk staff member/receptionist who was stationed behind a wall. He immediately turned around, looked directly at me, and then resumed checking out another patient without acknowledging my presence--neither with a "good morning" nor a simple "I'll be right with you." Standing beside the patient was a new Dental Hygienist, who I later learned would be performing my cleaning. She had the presence of mind to acknowledge me, saying, "Sir, he'll be right with you once he finishes checking out this patient." I appreciated being acknowledged and felt seen. After I continued waiting patiently at the front desk, the receptionist completed the transaction with the other patient and turned to ask for my name. Once I confirmed it, he simply said, "You can go sit down." I asked, "I'm checked in?" seeking clarification. Not long after I checked in, a female patient entered, and he greeted her warmly, asked for her name, and told her politely, "Thanks! I have you all checked in." I was later escorted to the back by the new Dental Hygienist, who was extremely friendly and professional. She even took the initiative to confirm that I had taken the antibiotics typically required before my procedures--an indication of genuine concern. This made me feel that she truly had my best interests at heart and was providing excellent customer service. She further demonstrated professionalism by deferring to the doctor, who also came in to speak with me about the matter. One of the factors that influences whether I return to an establishment is the level of customer service--either based on reviews I've read or my own past experiences. Unfortunately, this particular visit felt mediocre overall. The customer service at the front desk/reception area could be improved by ensuring all patients are acknowledged and treated with the same level of courtesy and professionalism. That said, I commend the Dental Hygienist and the treating doctor for their attentiveness, professionalism, and respectful treatment. Should I choose to return, I hope that the front desk staff will consistently demonstrate a courteous and welcoming demeanor toward all patients--not just a select few.

Needed to consult with an expert at a center specializing in implants. Consultation would be free…read moreof charge. Arrived, led to an office, Diana, the specialist, walks in with a yellow pad and pen. She never asks questions or clarification while I provide a summary of current care and reiterate my interest in what is possible. To answer, she informs me, requires a digital scans (X-rays and a panoramic) for an accurate evaluation and treatment plan. Diana informs us these essentials aren't insurance approved. Unapproved essential, oxymoronic? Maybe. Cost? $380. I agree. Returning after the images are taken, screen showing the last image which was a rendering of the mouth/teeth, she sits nearby. Not facing images, rewinding, discussing, or even examining the mouth. Note: I, the patient, was never shown any image to support the diagnosis and judgement she's about to make, "You are the most difficult, complicated case I have ever seen"- She continues- without referring to (generally done by pointing to an image on screen) or mentioning any possible findings, "..not enough density for implants. My advice, and your only option, is to find an oral surgeon and periodontist to place a horizontal bar inside to hold a removable. I don't work with any." With that, the consultation was over, spent $380 and had no new information. Here are some facts Diana failed to consider or discuss; a) I already had 5 implants with crowns, never an issue for years. b) the same area she claimed lacked bone density had 3 successful implants- 1st over 6 years, and next 2 for 18 months. c) her suggestion for a rod-held removable is at least from lack of attention or at worst from ignorance. Based on reports from dental professionals, a bar-retained removable would need a few implants into the bone for support. Of course existing implants in the area have to be removed first- creating less density. My entire interaction with Diana followed a unique form of deductive reasoning; to communicate an emotional predetermined decision against providing care, whether from lack of competence or distaste for patient, I will know. Anyway, armed with a concept of a suggestion, my goal was stiff upper lip, pay and leave. Emotionally distraught, I walked to the reception, made the $380 charge for scan and requested a receipt. For a simple consult, the 3 people behind the reception had many side discussions about what was done. Assuming the papers they handed as the typical paperwork; list of services rendered, cost, total due plus receipt to reflect zero balance. After returning home, I realized my paperwork was limited to a printed paper with date, my name and total paid. I called the office to request paperwork with appropriate codes, cost and zero balance on account following payment. I also requested a copy of the digital scans. After few hours, I received a single email- scan of one X-ray. No paperwork, no scan, silence. If you are interested in implants, avoid this "center"- I saw hygienist, technicians, receptionists and Diana. Dental chairs were unoccupied except for 2. This place is nothing like Ridgetop in Reston pre-2020. This place gives a warehouse vibe, from parking to suite- with its numerous cubby dental chairs lining a narrow hallway, a large scanner at one end, the receptionist at the other. One thinks of a mass production facility without presence of "expert" knowledge- maybe one comes when a procedure is scheduled? A place run by a person as callous as Diana, making radical conclusions unhindered by annoying facts or deductive reasoning is unsafe. If that isn't enough to deter any interested potential clients, allow me to add how this client felt in her company; I felt almost resented (I wonder if an overheard talk of shared heritage with another irked her) and with each question she dismissed, I felt silenced by a cold glare void of a healer's concern. By the end, cruelty replaced the coldness. May we never cross paths. For most, having implants is a step toward cosmetic perfection, and for others an opportunity to finally solve a decades old problem with new technology. Neither one should ever seek consultation here. We know there are dentists that may not be the best in every area, but I have never met one as aloof, unkind and arrogant as Diana. I can almost bet that if she donned a façade of civil chair-side behavior, the suffocated contempt would explosively bypass awareness ISO the bliss she must associate with crushing hope with alternative facts.

Super professional, great cleaning. Office experience was amazing and the care they showed from…read morehygienist to dentist was first rate.

I recommended this place. I was in extreme pain, and the dentist was able to see me around 11:30 pm…read morefor an emergency root canal. I called and he picked up immediately. He did an excellent job, and I was very comfortable. The office is very nice and clean.

I cannot even begin to describe how grateful I am to have found Dr Hawa. I first went to see him…read morealmost a year ago with a mouthful of stained, broken and ground down teeth from many years of stress. Dr Hawa and his team were very patient with all my questions and concerns while they went to work filling cavities, replacing and adding crowns, getting molds, prepping my teeth and preparing and placing veneers on my upper teeth. Trays were made to whiten and maintain my lower teeth. And a night guard was made for me to wear as obviously I grind and clinch my teeth at night. I now have the most beautiful smile that I never imagined was possible. Dr Hawa is a very caring professional as is his whole team. I feel like part of their extended family. Not only that but he is very reasonably priced and works with you on affordable payment plans. I have most definitely found my new dentist. He is a gem and I recommend him to all my friends. If you are looking for a great dentist, give Dr Hawa a call. From general dentistry to cosmetic, I have been nothing short of impressed and think you will be too.

For over 2 years I have been going to Dr. Hawa at Northern Virginia Dental Arts for all my dental…read moreneeds. I have found them second to none in their competence, customer service and treating me like family. The atmosphere is really friendly and the staff takes really good care of me. if you and family are in need of any dental work, I highly recommend giving them a try.

I drove over two hours to see Dr. Fadi Hasan, and I'd do it again in a heartbeat. I had esthetic…read morecrown lengthening and tissue grafting done, and not only were both procedures completely pain-free, but the results were amazing. What truly stood out to me, beyond his exceptional surgical skill, was how much time he took to listen. He made sure every one of my concerns was addressed and never made me feel rushed. People always say tissue grafting is painful, especially when tissue is taken from the roof of the mouth, but Dr. Hasan used a protective covering that made a huge difference. I had zero discomfort throughout recovery. Dr. Hasan is a perfectionist, and it shows. Every detail mattered to him, and I'm incredibly grateful for the care and attention he put into my treatment. If you want someone who's compassionate, precise, and at the top of his game, Dr. Hasan is the one to see!

I have been going to Doctor Fadi Hasan for a year now to get a full upper arch dental implant on…read moresix implants. It has been a very involved process requiring multiple visits. I have to say this is the only dental professional I have ever been to that makes the visit painless all the while being very professional and meticulous to a fault. I can't say enough good things about him or his staff. Everyone gets 12 stars out of 10! I am very confident in his abilities and professionalism and have no doubt the final product will be excellent. I highly recommend this practice. As a retired pilot, I expect perfection and I have to say that I have found it in this practice. Don Emery

There's nothing more acutely painful than a toothache, putting aside childbirth, and no one better…read moreat treating one--or many--than Dr. Doppalapudiu Among the GP's, obstetricians, surgeons, and orthopedists I've encountered over the years, he's the most knowledgeable, skilled, and generous, not the trio of traits always found in a Harvard grad. He's surrounded by gifted support staff. Someday Kathleen's going to be doing an implant. As a bonus, when pain strikes (a molar cracked, a jagged tooth sliced into my tongue) , I didn't have to ask 'what would Dr. D. do', I called the office and found out. He was away visiting family but responded right away. When description failed, I sent him yukky pictures. He told me what to do and who to see--the dentist who treats his family. The office is about 10 inconvenient miles away, he's not always been in my dental plan, so I pay for the privilege of going there. It's worth every penny.

Gum health, extraction, cleanings and implant. I can't say enough positives about Dr D and his…read morestaff: They are kind, thoughtful, communicative, open, and most recently available! Every other doctor I have, has a voicemail setup that says at the end:"in case of emergency call 911". Dr. D's office offers a phone number for an emergency and when I had the worst pain I've ever experienced in my mouth on a long holiday weekend, they answered my plea for help and rushed a prescription that Stopped my my trauma in just a few short hours. He is an absolute Saint and there is no one like him in the medical field that I've ever encountered. On top of that his staff such as Kathleen are incredible. If You have gum issues, need an implant, or an extraction, there is absolutely no better place in the Washington DC area than the office of Dr.Doppalapoudi! In these troubled times, it's nice to see some exceptions to the cold mercenary world out there. It gives you that warm fuzzy feeling of hope to know that a truly compassionate Doctor is still i out there!

Unprofessional and inexperienced staff doesn't understand how to build patient relationships. No…read moreconfirmation call was made and the office moved between the time I made the appointment and the actual day. The old office has no sign that they moved and the staff doesn't know how to give directions. When you fill out the forms in the office, bring your lawyer. You are not required, by law, to give them everything on the form, but they can, and will, refuse treatment if you don't surrender your information to them. There are lots of periodontist in this area, you should choose another.

Dr. Iwamotto who I was referred to for periodontal work by my general dentist was very…read moreprofessional, detailed, thorough, well organized and very precise and able to answer questions about the gum procedure I had him perform. He took a series of pictures both before and after. He was very gentle and meticulous during the procedure and really calmed my nerves throughout. Their office environment was also very modern, sanitary and orderly. As a professional and periodontist his ratings here should be much higher than what I am seeing. I rated him a 4 out of 5 minus the staff, who weren't the most personable, however at the end of the day I was there to see the doctor not the staff.

I went to see Dr. Jason last year, I consulted with him about some work I needed to have done. He…read morewas friendly, informative and professional. Excellent bedside manner. Fast forward to about two weeks ago and I needed to have 6 teeth removed. Dr. Jason numbed me up very well, but I started to have a panic attack in the chair. Show stopper! Dr. Jason and his assistant called everything off - they were very concerned with my comfort. Three days ago I went back, better prepared for the visit and Dr. Jason was able to complete the extractions. Even though the extractions hurt pretty bad, it was very clear that Dr. Jason was doing his level best to be as gentle as possible. We took several breaks, he made sure I was doing well throughout the procedure. 90 minutes and 3 breaks later I left with my instructions and feeling very proud of myself. Later that day the office called to check up and the next day I popped in for a quick check up. Dr. Jason will be getting all of my future business and you would do well to give him your business too!

Easily 5 stars! I'm not a denta-phobe - don't mind the dentist at all. But I do expect a good…read moredentist - one that is thorough and personable, isn't rough when the tarter won't budge, and has excellent hours. I'd accepted the fact that dentists see you from 8-4 and only 'til noon on Friday. But not Dr. Nikkhah - 5pm? No problem - or would you prefer 6pm? Saturday? You must be joking! His hours are definitely set with the patient in mind. Dr. Nikkhah is an excellent dentist. Give him a try. Both my husband and I are happy to have found him and that the Yelp reviews were spot on.

Smileville created a wonderful experience for my young daughter. Will definitely return.read more

These people are absolute heroes. Only 2 staff members in the entire dental office (understaffed)…read more I was the first appointment of the day and each employee was professional and kind. The Front desk was perfect she was very patient and good humored even after a few technical difficulties. The dentist was very different from any I had ever encountered before. Going to the dentist is usually like," OPEN YOUR MOUTH WIDER BIG YOU NEED TO OPEN WIDER YOU HAVE GOT A VERY SMALL MOUTH DO YOU DRINK ALOT OF SUGARY DRINKS? CHEW GUM? YOU REALLY NEED TO FLOSS OK NOW I AM GOING TO TAKE AN X RAY OK BIT DOWN MORE MORE MORE MoRe OK HOLD STILL YOU NEED TO KEEP STILL STILL BE STILL OK NOW I AM GOING TO AGGRESSIVELY SCRAPE DRY OUT STAB SPRAY WATER ALL OVER THE PLACE AND COMMENT on those GUMS AND TEETH THEN LATER SLAP FLUORIDE ON. LEAVE YOU WITH TEARS IN YOUR EYES AND PAIN IN YOUR MOUTH. The dentist I encountered at smileville family dental told me before the cleaning and x ray began would she'd be gentle and she was. I was terrified and kept waiting for THE PAIN but it never came. She told me what she was going to do before she did it. She didn't fuss at me once to open wider or bite down harder. She encouraged me to take care of my smile.These people are the saints of the dental industry!