The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

Just spoke to Dane. This man is a gem. He answered my questions and gave me information and insight…read moreabout the device I was looking for. I'm so grateful for him. At times...It's hard to get info with businesses when you may not be able to actually conduct the transaction with them. Not so with Dane ‼. Thank you again. God bless and love to All. (He's following up with me)

HORRIBLE CUSTOMER SRRVICE. I DO NOT RECOMMEND!!…read more I contacted "Richy" on 12/15/23 for my mothers diabetic orthopedic shoes, I told him she has Medicare and Medicaid. He requested pictures of her ID and insurance cards. She reached back out today 1/17/24 and he denied ever having spoken to her or I (her daughter), I texted him a screen shot of the messages as a reminder and let him know I look forward to a response. He read the message immediately and left me on "read". Again. I called back Elmhurst hospital provider and complained that this company, Richy specifically, is purposefully unresponsive. They placed me on hold and contacted him. While I was on hold, he texted back. It took the provider to reach out in order to receive half an answer. I highly recommend you DON'T waste your time with this company, your loved ones or yourself will not get the proper care or medical supply. Owners/managers/providers should be advised. I

I was able to rent a standard wheelchair for a month for $75 (plus a $100 refundable deposit). The…read morewheelchair was brand new and perfect for my needs. What really put them over the top was I called them the day before Christmas asking to rent a wheelchair- They were about to close and literally kept the store open for me to come pick up the wheelchair. LIFE SAVERS! I am so thankful. Thank you, thank you, thank you!!! Would highly recommend using them if you're looking for wheelchair rentals. Very nice people!

Located on East 75th Street and First Avenue , The Compression Store is a large bright store with…read morekind customer service. Sheneiqua welcomed me and explained about the products available. Kala measured and fitted me with a pair of compression knee highs. These were expensive at $51 and I was relieved that they have sales. Here one can get all kinds of compression ware for different parts of the body. I must add that the knee highs feel like silk and are easy to put on.

The manager Erica was rude and standoffish and requires customer service training. Shawna ended up…read morehelping me since Erica walked away and never returned and Shawna provided great customer service and education on the product I purchased. If it wasn't for her I would never return or spend my money with this store. And actually I will probably find a different location.

I put in a prescription four months ago, still haven't received it. Every time I call someone says…read morethey will get back to me. Till this day no call back, no email, nothing. Extremely unprofessional service.

Great place. Bryan was very helpful in getting us a boot and a cane that would work for us. Very…read morepleasant, fantastic customer service. Definitely recommend for any medical supplies/needs.

These guys did a great job of solving our problem. My parents have arthritis and couldn't visit us…read morebecause they can't get up to the second floor. They installed a vertical platform lift and came under budget and a lot less expensive than other elevator and lift people we spoke with. Todd knew exactly what we needed and gave us a fair price.

I want to thank Todd and Ronny from alpha care supply . We ordered a Bruno stair chair for my…read moresister and this chair is exactly what Todd told me . Ronny came to put the chair in and my bad for calling him Ryan (sorry) went up and beyond the call for us !!! These to men are not just giving you a product they treat you like family and care about all your needs and your family needs !!! It's so hard when life throws you a curve ball thankfully Todd and Ronny had a huge catchers mitt!!! Thank you for treating us so fast and like family!!! Mary &family

The showroom itself was pretty standard--nothing particularly out of the ordinary, though it did…read moregive off slight Black Mirror vibes, which made us laugh. What really made the experience was Greg. He was incredibly informative, personable, and took great care of us. We stumbled upon Helpline after a long flight and were completely wiped out, but Greg helped us find the perfect setup for a quick nap that left us feeling refreshed. He even threw in a free gift with our purchase, which was such a nice touch. Would definitely come back!

THIS REVIEW IS FOR THE ONLINE STORE and not the NYC Showroom/Spa that looks like a cool place to…read morevisit judging by the other Yelp reviews! : ) My original review details the products HealthyLine sells and my experience when I bought my first mat about two years ago. This review is for my most recent purchase. My first purchase was the TAO Full 7224 Firm PEMF InfraMat Pro. I chose the TAO 7224 because it had many features that I wanted in my mat. There were other mats that I also lliked and one of them was the Clay 3618. This mat not only had the infrared feature but also photon lights. The clay seemed like it would be an extra detox feature. For the past year, I would check the website in hopes that the clay mat might go on sale. I never noticed it on sale and this past December - - I did not notice it at all! It was not on the website and I was rather disappointed. I called HealthyLine and was thrilled to get in touch with Jade. Jade is THE BEST!! It has been about a year since I last talked to Jade and she was still so very caring, efficient, helpful and kind. She told me that the clay mat had been discontinued because most people preferred the photon light mat with crystals. She told me she would check the warehouse to see if there were any clay mats left. Jade got back to me the next day. Although there were no clay mats left in the warehouse, she located the last one at the Showroom. Yes! I received the mat a few days later. I really like this clay mat with photon lights (btw, I still like the TAO 7224 that I originally bought also). Since the clay mat is smaller than the other mat, it is easier to move around --this one is rather flexible. I find my mats very relaxing and actually feel like I move much easier since I started using the HealthyLine mat. The mats can be a bit of an investment but for me it has been money very well spent. I really like the HealthyLine products and the customer service has been EXCELLENT. I am a Happy Customer! : )

I was so thankful to find a local pharmacy after using the big store "W" pharmacy down the road for…read moreyears. Where the big store took a whole day to have my prescription ready, Fordham Road Pharmacy filled both of my prescriptions this week in about 20 minutes. They also took my insurance in full, so the cost was the same amount as I would have paid at the other place. This is now my preferred pharmacy!

The point of calling the pharmacy after your long day is to go pick up medication without a…read morehassle......just spent another twenty minutes explaining I came to pick up my doctor and I called I'm hours ago....changing pharmacies

Seriously, this is the pharmacy that a sick person's dreams are made of. I have been chronically…read moreill since birth (37 years...) with a rare autoimmune disease, and I have absolutely HAD IT with all of these chain pharmacies treating me like a number. As one could imagine, I take a ton of different types of medications, and as a result, I have a lot of experience trying to navigate through the healthcare system. In addition, I have a 15-year career working in healthcare administration in NYC, so I have seen every ugly aspect of the industry known to man. As my health has declined with age, it has become increasingly difficult to manage my life, but what makes it worse is constantly having to argue with pharmacies/pharmacists about filling routine prescriptions. If it's not one thing, it's something else: opening late/closing early, losing scripts, overcharging, and just generally making the patient feel like they are a giant inconvenience, simply for trying to get well. This is not the case at The Chemist Shop. I started seeing a new doctor in the fall, and he would only send his prescriptions to this pharmacy. At first, I thought it was kind of annoying to impose that on the patient, especially since The Chemist Shop isn't in my neighborhood (I live on the UES and I am disabled, so I imagined having to trek down to midtown every month for one or two medications, rather than going to the Duane Reade at the corner of my block). But then I learned that they deliver to me, which doesn't make sense (lol), but it definitely changed my tune immediately. Next: everyone I've ever spoken to here is really freaking nice. Like sincerely nice. I hope I have their names right, but Nicolette and Steven have been two pharmacists that I've worked with several times, and unlike any chain I've had the displeasure of dealing with recently, the employees at The Chemist Shop actually care about what the hell they are doing. Over the past few years, I've started to run into a lot of issues at my local Duane Reade, where the pharmacists would implement their own internal rules and guidelines about what THEY felt was best for the patient, regularly overriding the prescriptions written by my actual physicians. it's absolute BS and has frequently caused unecessary barriers to my care. In addition to my underlying condition, I have had multiple unrelated health issues since January, which required a lengthy hospitalization, multiple surgeries, and a grueling recovery process that I'm still chipping away at. I can say with full confidence that if I had been getting my prescriptions sent to Duane Reade that it would have been an absolute nightmare. Instead, I decided to stay with The Chemist Shop and even asked some of my other providers to start sending scrips there instead, and the attention to detail and customer service have been unmatched. Another issue that I face at chain pharmacies is the general lack of interest in thinking outside the box or basic problem-solving. There is almost no patient support, let alone actual patient advocacy. Again, not the case at The Chemist Shop. At DR and CVS, I have had prescriptions immediately rejected when the insurance didn't want to pay or when the computer produced an error. No call from the store, just radio silence (and no filled prescription...). I'm constantly having to hunt down medications, wait on endless holds, and don't even get me started on the lack of accountability. It doesn't even matter anymore if you remember who you spoke with when you were given the wrong information. The person you name is mysteriously always off the day you cite their existence, and as if that's not unprofessional enough, they are also almost always trashed by the clerk standing in front of you. I can't even call it a breakdown in communication, because that implies that there was an existence of communication in the first place. At The Chemist Shop, when an issue arises, they WANT TO FIX IT. They will offer to call your doctor if they have questions; they will look into the price of a medication if your insurance won't cover it; and they realize that the last thing anyone wants is to be sick, so they seem to try to carry the burden wherever they can. IMAGINE THAT. As I'm writing this, I realize how ridiculously over-the-top this review is, but when you've been screwed with for decades by people who are literally employed to HELP OTHER PEOPLE, it's insanely refreshing when you come across a business that understands that a little goes a really long way, especially when you feel like shit. So if you are as disgusted as I am by the direction our healthcare system has gone in and are looking for a reliable place to get your meds, you'd be crazy not to try this place out. I promise - the only thing you'll really have to worry about is focusing on getting better.

straight up awful. gave them 1 star, because zero is not an option. sent me a message to confirm…read morea delivery date of medication. I confirmed it. botched the delivery date, so I missed my injection date - zero care, zero sympathy, zero desire to solve the problem. and they held my prescription hostage, wouldn't allow me to transfer the script to another pharmacy who could actually provide the medication. I would literally go ANYWHERE ELSE. grossly incompetent.