Arrived there at 2:06 this afternoon. There were 2 patients ahead of us. We were taken to an…read moreexamination room at 3:08. A medical assistant interviewed us at 3:14. The nurse practitioner came in at 3:23. She administered a flu test at 3:28, and advised us we'd get the results in 15 minutes. She returned with the results at 4:01. We were able to leave at 4:12, over 2 hours later. Over 2 hours to learn we had a cold!

Wow! This place was amazing before we even got there. I called ahead of time to see if my boys,…read moreages 5 and 3, could get flu shots. The receptionist didn't know, but quickly found out. When we arrived the receptionist remembered us. She made sure the boys felt welcome by giving them some things to play with, she even held my almost two week old baby so I could help my boys be brave for their shots. Then they got stickers. The nurses were great! Only thing I hated was the paperwork, but in Healthcare I know it is necessary.

I can't say enough about this office. Every doctor I seen was great! They listened to every concern…read moreI had and didn't dismiss me! The office staff is also just as great! Great care all around!

I saw Dr. Albers in December. He was very much a "get in and get out" kind of doctor, making him…read moredismissive. Why I'm writing this later is because yesterday I had surgery to remove a fibroid. When he did a test he told me it was "smaller than a golf ball" and just wanted to medicate me. I learned yesterday that one took up my whole uterus and there were FIVE more. How do you miss that? Even then, when I said I wanted it out the pain was unbearable (now for obvious reasons), he kept saying "so you want a procedure no matter what then." And dismissed my pain. I immediately got a second opinion. They didn't have the images but even with his notes saying it was smaller, they said in order to have any sort of relief it still needed out. Wish I would've been prepared but obviously he either ignored the signs or didn't want to take the time to really help me. Maybe it's my weight, maybe it's that I'm a woman, either way he doesn't listen. I've been upset about his treatment for months but after knowing what I know now I had to say something. Posted this on Google and they blocked me from reviewing

Highly recommend Dr Norris. He delivered my youngest two boys and now, I couldn't imagine having…read morebeen seen somewhere else. When I first was assigned to him through insurance, I was skeptical because I haven't had many doctors that actually listen and provide great care. He's like an old friend. Treats you like a human being and is very down to earth. If I decide to have another child, I'll definitely be going back to Dr Norris! Nothing but good things to say about this practice. From the receptionist, the ultrasound tech, nurses, all of them are wonderful as well as the L&D staff!

I typically avoid doctors at all cost because I always seem to have a bad experience. I was…read morereferred here from my doctor because she wanted me to get some tests and scans. I was skeptical because I don't usually hear the greatest things about Johnson County Health system. However I had an appointment today and for the first time ever I felt like a doctor really listened and took every word into consideration. She walked in, pulled a chair up in front of me, closed her hands together in her lap, and completely tuned in. It made me feel calm and as though she truly wanted to listen and see how she could help. She was so nice and explained a lot to me and I think we're on the road to answers which is great! I think her name was Carrie? Receptionist wasn't very happy. She kind of acted like she hated everything. But maybe she just had a bad day... I'm not sure. She didn't seem like a mean person because she did crack a chuckle, but then she went right back to her mad face. I'm going to just tell myself she just had a bad day. Lol

The team was amazing! Especially after coming from a old dental office about five years prior to my…read morevery first appointment with them which was today! The staff was just so nice, and even when I was in the middle of a panic attack, they comforted me and let me know that I was okay, this is coming from a 23-year-old single mom of the four year old and I was shaking walking into the ocean dental office but they provided me with so much comfort that I will definitely have this be my forever, dentist, as long as they're around!

I have waited a while to write this review because life has been so extremely busy. My husband went…read morehere for a cleaning a while back. He was told he need two crowns. (Now, I wonder.) He told them his insurance would cover one crown a year so do the most needed one. Of course when he was unaware with his mouth open, they did both!!! When he found out and confronted them, they gave him 10% off the 2nd crown! Are you freaking kidding me! We should have sued. We had two kids in college and one serving a full time church mission. Money was so precious, it wasn't even funny. I wouldn't recommend this place to anyone. Mainly, because I do NOT believe for a minute it was a mistake. I'll do business with people who make mistakes and own up to it...not someone who uses another human as a money source. Super disappoint this place even runs in a city that I love and cherish so much! DO NOT GO HERE!

I don't know where to start with all of the good things I have to say about this practice…read more Dr Boyer is professional, personable and caring. His after surgery care is the gold standard in my book. I met dr. Lindsay once and she also was professional personable and caring when she covered for Dr Boyer on one of my visits. Their nurse amanda is outstanding at her job. She does call you back and she does try to help you out. Every time I visited the office she had a smile on her face and the tone in her voice said she was happy. The office staff is helpful courteous and fun to talk with. If you have need of their services, rest assured they will take care of you. I have no complaints.

I have had experiences where I felt dismissed. I only saw Dr Guse and Dr Lovell once but they were…read moreextremely friendly and straightforward. I've known of Dr Guse through distant acquaintances and he is the sweetest and most inviting person his review alone would be 5 stars hands down!

The front desk staff was all super friendly and helpful. I was called back immediately after I sat…read moredown. My visit was quick and covered everything I needed and more. Nice office and the rooms are clean. I definitely recommend! So glad I found a new doctors office and a new doctor who takes her time and makes sure your satisfied with your care.

I just recently started seein this dentist let me just tell…read moreya I've prob been nothing but a big pain n her butt & yet this doc still always sees me makes me feel welcome makes me feel safe ((I'm terrified of the dentis))btw &yet since the 1st day she's just been so sweet/understanding/&helpful of all/any fears/worries/scary thoughts or feelings, always made me feel better about comin/schedulin my appointments ! :/ unfortunately i do not live n trafalgar i actually live 20 mins away&decided 2 stay all night w/a friend ended up N cryin bad pain w/an broken beat up unfixable tooth down 2 the root tht had 2 b pulled & It just so happen i stumbled apoun this place by pure luck ! Although i was worried/scared 2death bout even goin once i drag myself on in2 her office it was nothin but a great experience from the doc & all the staff from the moment I walked n cryin & explained how much pain I was n & wht insurance I had they took me right back right there on the spot & got tht tooth quickly pulld out in no time ! these really are all some great people really understanding do there best 2 help any & every way they can & actually care about ur well bein feelings fear phobia, & any little issues u could possibly have from Big 2 small I don't want to half to go anywhere else i keep continue 2 try & schedule appointments 2 get the remainder of my teeth fix & there nice enough 2 keep schedulin them but unfortunately I dnt have a car&live far away & cant seem 2 count on any1 who claims they can help 2 actually show up & help w/transportation so unforantly I've been missin my appointments hope they don't kick me out completely becuz I truly do feel safe / okay for the 1st time ever & all I can say is I hope this doc is the who to fix the remainder issues I'm currently having w/my teeth becuz she is absolutely wonderful id highly recommend going to her to any friend or family w/ feeling more then overly confident in doing soo !! thanks so much , Crossroads family dentistry ! YOU GUYS ARE THE BEST !! :)

I've been taking my almost 4 year old to Crossroads since she was 1 and never had an issue. But…read morethis last appt, about a week ago, really left a bad taste in my mouth.. As many parents probably know, taking a young child to the dentist can be a bit of a struggle. Overall, my daughter has always done really well with her appts, but this last appt was different. I don't know what set her off, but she was NOT feeling it at all. She started to get upset the moment I set her down in the chair. The hygienist wasn't rude or mean, per se, but she was not helpful at all. At one point, in an attempt to get my daughter to cooperate and relax (I guess??), she was speaking to her in a pretty stern tone, saying over and over again, "Look at me. Look at me!" Well, obviously she wasn't going to look at someone she doesn't know from Adam, in a place she is obviously not comfortable, and I could tell this was frustrating the hygienist. Look, I get it, but that's not how you handle young children. She even threatened her by saying, "Your mom will have to leave the room if you don't stop acting like this. Do you want that??" And I was completely taken aback by this statement bc NO, I was not going to be leaving my scared child in the room alone with anyone, anywhere. I picked her up and got into the chair myself, placing her on my lap to see if that would help to calm her down (and mind you, she was NOT kicking and screaming or anything like that, simply crying and clinging to me). Well, that didn't seem to make a difference so the hygienist called in Dr. Kumar to see if she might have any luck. She was nice and welcoming, per usual, but she can be a bit loud and overwhelming to youngsters, in my opinion. So her booming voice did not help the situation. Once she saw that my daughter still wasn't going for it, she also told her that I would have to leave the room if she didn't stop! Like WTAF. She then suggested we try to have her lay her head in her lap so that she could TRY to quickly clean her teeth. She gripped my daughter's arms so tightly and tried to forcefully move her that it left a bruise on the back of one arm. She also called in a SECOND hygienist to try to help, making the total number of people in that tiny space 5 including myself and my daughter. That OBVIOUSLY just further overwhelmed her. Seems common sense to me, but do they not realize that having three loud adults speaking AT and hovering over a child is about that last scenario that will help with a child's comfort level? The dentist is already a less than desirable place for a child (and some adults!) to go so why not be a little more cognizant of this when approaching a child. That was about the last straw for me (others probably wouldn't have made it that far). I asked if we could just reschedule and they said that would be fine. LONG story short, we will not be going back to that practice. I understand that they are not specifically a pediatric practice but being a family practice, I would expect a little bit better "bedside manner" with the younger ones.

Very professional, caring staff very efficient. The staff and the Dr makes you feel very…read morecomfortable and explains in detail what they are doing felt very comfortable with them.

Have called off and on for 2 months and left messages with receptionist to schedule an…read moreappointment. No return call ever. I am an existing patient. No one has every answered the phone. I do not how she stays in business.