Elegance Plumbing is the plumbing fixture store for SW plumbing, I had shopped around for Delta…read morefaucets and was very surprised at their pricing. The came in over $600 less than Ferguson Plumbing. Sure made me happy. What i liked dealing with them is I can purchase the fixtures from the place that installs them. None of that finger pointing when something goes wrong. So we order the fixtures and they come in. I find out I am missing 3 bathroom fixtures at over $300 per faucet. So my $600 saving turned into I paid $400 more from Elegance than I would have at Ferguson. Don't know how the mix up happened but it did. Live and learn. Now the plumbing part comes into play. I find it interesting in Florida only the owner or someone in the company has to be a licensed plumber. The plumber that comes to your home may or may not be licensed. So different from what I was used to . Now it does not mean the job was inferior it means I guess I pay less money for labor in Florida. $110 an hour is still expensive. The work was done in a timely fashion and i am satisfied with the job they have done.

I highly recommend RocSan Plumbing. They where timely and professional. My plumbing issues were…read morefixed quickly and the owner was very helpful and friendly.

fix bathroom toilet he was right on time vary efficiency he got job done right away would recommend…read morehim.if having plumbing problems

Jan and his crew have always provided 5 star treatment to our plumbing issues over the years…read more Can't recommend them enough. From installation of a hot water heater on short notice in our home and rental condo, to installation of a water treatment system for our home and multiple other services such as clogs and changing out shower heads. Always quick to respond and very fairly priced, plus great communication.

Jaceb and Daniel were here today to repair my Kohler toilet…read more Jaceb was here last week to investigate a flushing problem. A complete overhaul of the toilet was required. True to their word the technicians arrived on time with the proprietary parts. The remove and replacement was done efficiently, quickly and cleanly. This is the third time I have relied on Ironclad to work at my condo. Should the need arise again I will again choose Ironclad to get the job done.

This is 100% hands-down the best plumbing company I have ever used!…read moreEveryone in the family is so sweet and so honest ! Which is really refreshing in today's world. From Nora in the office to Bethany, Brittany, Adam, Charlie himself ... I guarantee you won't be happier than you will be with these fine folks . They're not overpriced ! The work they do is well worth the value you get back . I love all of you and thank you so much for helping me through my renovation .

Great experience. Spent 6.5 hours at our house replacing faucets and shower fixtures. Our new go to…read moreplumbers.

Appeared on time ready to fix the myriad of plumbing items. Fast, efficient and quality work.read more

I needed a toilet installed and was quoted a certain price for the installation and take away of…read more$179. I asked if there were any additional costs and was told only if a supply line or shut off would be needed. When the technician arrived, I was told it would be $300. When I asked for an itemized bill he just answered it is $300. When I asked if I could pay with a credit card I was told only checks or cash. Be careful when you call this company. It seems like they will take advantage of a widowed customer.

DO NOT HIRE THIS COMPANY!!! Jordan A. Thompson operates Jim Smith Plumbing as well as Jordan Andrew…read moreConstruction of Naples, FL. I hired Jim Smith Plumbing of Naples, FL and was dealt with in a most unprofessional and dishonest manner. I was charged $570 for replacement of 3 PEX joints that required 1.5 hours of actual work. The tech quoted me $219/ for the first hour + parts. When I called, Jordan A. Thompson was argumentative, belligerent, and HIGHLY UNPROFESSIONAL. If you GOOGLE Jim Smith Plumbing of Naples, FL and Jordan Andrew Construction of Naples, FL you will note that Jordan Thompson WRITES HIS OWN 5 STAR REVIEWS OF HIS OWN COMPANIES. Further, he MAY be associated with Erin Walsh, who ALSO WRITE 5 STAR REVIEWS of Jim Smith Plumbing, Jordan Andrew Construction, and A Bit of Everything of Naples, FL. Erin Walsh MAY be associated with A Bit of Everything of Naples, FL. UNPROFESSIONAL and UNETHICAL!!! Jordan Thompson gives Naples Contractors a BAD NAME!! If you need an honest plumber, I recommend Plumbing Nerds, Naples, FL (Note: I am NOT associated with Plumbing Nerds in ANY WAY). For THEIR HONEST 5 STAR REVIEWS, see Google!!

This business has unfortunately turned into the most unreliable plumbing service I've experienced…read moreanywhere. It is a total shame, as I probably spent nearly $4,000 in plumbing services with them, and I won't have my time treated with such disregard any longer. I am a part-time resident in Naples and about a year ago, I needed a water softener installed. I called them for an estimate, they gave me one, and I set up a day for them to come and install. On the day of the appt, I'm waiting all morning for them to come--no one shows. I call the office and they say that they can't come today because of an "emergency." Would have been nice to get a call from them to let me know. I reschedule for the next day, for the afternoon, and again--no show. I call the office and another "emergency" came up. At this point, my flight back home is the next day, I won't be back in town for months, and they offer to come out in the morning to install the water softener. I had to change my flight to the afternoon to make this work. Then when I needed a receipt for the water softener for the insurance claim, I had to follow-up with the owner's son (Jordan) for nearly 2 months to get the paperwork that was promised to me. After numerous calls and text messages not being returned, the owner's father (Don) finally got me the invoice I needed. This bad follow through should have been enough for me to think twice about using them again, but I did anyways because of the good initial impression this company made on me, and I decided to give them another chance because they're a family business. I now needed a cartridge and O-ring replaced on my shower because it was leaking and creating a mold issue since we were part-time residents. I also needed a faucet replaced in the kitchen. I made an appointment with the office and let them know A WEEK IN ADVANCE that I needed to have someone come to my home the following week by Thursday, since I was leaving town on Friday. I called the office probably 3 times to confirm and RE-confirm my appt given the track record of unreliability, and each time I called, I was assured that I would be taken care of on Thursday between 4pm-5pm. Thursday at 4:52pm comes around and I call the office to see if they were still coming, and the receptionist tells me that "we were still before 5pm." Really? So, she calls the plumber (Jordan, one of the owner's sons), and then she calls me back. She tells me that no one is coming out today because of an "emergency." What?!? So, she sees how upset I am based on the history of this company not valuing my time, and she tells me, "well that's how plumbing is" and that I was being "rude," when she kept talking over me and not listening, escalating the situation. I then ask for the owner (Don) to call me back. When he calls, I share with him how my time has been treated with total disregard, now a second time. After he listens, he says that this is peak season and "balls to the wall" so "things come up sometimes." I wasn't born yesterday--they've used this "emergency" card multiple times with me in the past. I have also used other plumbers in FL, and several other states, and have never experienced such unreliability this bad EVER from a plumber. Marco Plumbing (also doing business as Jim Smith Plumbing) has now once again put me in a bad situation because I have a flight the next morning that I cannot change. The owner begrudgingly offers to come out the next morning, but at this point I am really upset, and I need to leave for my flight at 9:10am. Zero trust at this point. I told him--straight up--that I was so hot about this inconvenience that I'm just thinking of writing reviews on Angie's List, Google, etc. about my awful experience. The owner then says that HE's getting mad because I was "threatening him" with the bad reviews. Sorry sir, not a "threat." It is what customers have at their disposal when they are treated well, or treated very poorly, as was the case here. When I first used them years ago to install an outside kitchen faucet, and several spigots, they (Richie, another son of the owner) earned a very good review from me when they were known as Jim Smith Plumbing. They have now fully earned this negative review for screwing me over again. I will never use this company again. Advice from a now former customer--don't take on more business than you can handle, because you end up treating customers very badly. Having appointments honored is the most basic expectation of a customer. We have other things in our lives needing attention besides waiting for a plumber to honor their appointment.

I needed the shut off valves on two kitchen sinks replaced…read more The plumber from Sun West All Service came and replaced the valves and the supply lines to the hot and cold water shutoff valves. The worker did a good job and was in and out of my home in less than an hour. I got the bill for the job and it was $593.95 which included 4 hrs labor, not 1 hour of labor. I am sure that the parts wouldn't have cost me much over $100. I WILL NEVER USE THEM AGAIN AND WILL WARN OTHERS. Sun West All Service Service = good Value = BAD BAD BAD

I used Sunwest at a former place of employment, and they always did a great job. I foolishly did…read morenot contact them to install a new water heater in my home. I discovered after the fact that I had hired an unlicensed plumber who did not know what he was doing. Sunwest came to my rescue and corrected the plumbing installation errors. I will only call Sunwest whenever I need a plumber. Many thanks to Tara and the whole team at Sunwest All Services.

There was a leak on my apartment walls from the AC above and I did not wanted to risk mold build up…read moreinside the walls. I called Raidel and he responded right away and stopped the leak. He is very humble and provides me with a very decent price. I will definitely call him for any plumbing issues going forward. Alina