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    Cedar City, UT

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    Local Verifications

    1.0 (12 reviews)

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    Allen Marketing Group

    Allen Marketing Group

    (20 reviews)

    Allen Marketing Group owns Vacation Offer. Vacation Offer is NOT accredited by the Better Business…read moreBureau. The company acknowledges that a refund was requested during the required timeframe but refuse s to issue a refund. After 10 months of stating that the refund is processing, the company is now stating that they are unable to issue the refund due to restrictions placed on their account by their merchant processing provider.

    We purchased a "discounted" vacation package from Vacation Offer for $598, which included a 4-night…read morestay in Orlando, FL. After attending a timeshare presentation, we were supposed to receive an additional 2-night stay in Daytona, a 5-night Bahamas cruise, and some gift cards. We also paid an extra $352 to upgrade to a larger room to accommodate our family of five. When we arrived at the Orlando hotel--where I had confirmed our reservation months in advance and received a confirmation again that morning directly from Vacation Offer--we discovered that Vacation Offer had canceled our booking five days earlier, leaving us without accommodations. After two hours of trying to reach the company, a representative finally answered. When I asked if their company scams people, she said "yes," laughed, claimed she'd rebook us in another 3-bedroom suite, and hung up. I never received a new confirmation, forcing us to find our own place to stay. At the timeshare presentation the next day, the manager expressed "shock" over our experience and advised us to dispute the charges through our credit card company. They excused us from completing the full presentation and marked our participation as fulfilled, but we have not received any communication from the company or the promised rewards. We later learned the company had rebooked us a single room with one king bed for our family of five--the opposite of the 2-bedroom condo suite we originally reserved. We are now out over $900, plus the additional cost of finding last-minute lodging. After reading more recent reviews, it's clear many others have had similar experiences with this company.

    Local Verifications - marketing - Updated September 2026

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