One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

I have been a satisfied client for over 15 years. Mitch and his team have made the experience so…read moreeasy for me. I am contacted immediately if there are any concerns, requests, or repairs needed on my property. I simply give the go-ahead and they handle the rest. Also, thy do a thorough job finding qualified renters for the home. They have hit a home run every time! I have never regretted hiring OC Pro to manage my property, and I have told several friends that they should be working with this team! Five stars is not enough. They are the best!

In the time OC Pro Property Management managed my property, I experienced outstanding service and…read morepeace of mind. Mitch Mills was especially proactive, consistently staying ahead of maintenance needs and communication, ensuring every detail was handled efficiently. The entire staff was friendly, responsive, and genuinely helpful, making interactions smooth and stress-free. I always felt my property was in capable hands, with issues addressed promptly and professionally. Their commitment to excellence and customer care exceeded my expectations and I highly recommend them without hesitation.

I have been a client of Real Estate Establishment for over 20 years. I started working with Mark,…read morethe owner, who helped me find my first home purchase. I owe my gratitude to Mark for his advice which steered me to sign the papers for this purchase. We later turned over our property to RE to manage as a rental when we moved out of state. They took care of EVERYTHING for us, including screening and finding renters, being on call for emergencies (which has happened many times), preparing the rental for new tenants, helping us to keep our property in tip top condition, and for keeping up with the day to day affairs, and etc., etc., etc.. Their book keeping and records are efficient and reliable, making it very easy for tax time and reporting. You can also log on to their site to get downloads of statements, And there is more . . RE helped us to find our new home in Temecula, RE helped us when we sold my mom's condo, and they helped to find my sister an affordable condo in a safe area. Now to give credit to those who deserve high accolades: 1) Peter K: thank you for helping to find our beautiful home in Temecula. 2) Mike C: thank you for helping us to keep our rental property running smoothly. 3) Joei: thank you for getting our money to the bank on time, and for all you do! 4) Matthew: thank you for your help and advice when deciding renovations that would give us the biggest bank for our buck when preparing mom's condo for sale, for your patience during my sister's search for a new home, and for being flexible when we needed help with moving, logistics and everything else! 5) Mark D: and your company ROCKS! RE thank you for always being there for us! RE has been more like an extended family than a business partner. I highly recommend RE and their great team!

I lived in one of their properties in Laguna Beach and Pete was horrible and unprofessional with…read moreme. He would mock me and make comments about what the neighbor thought of me who was twice my age, a karen and obsessed with everything I did. Pete bullied me to the point of me feeling pressured to leave, so I moved to a new place. He told me "hes never seen so many complaints" about a tenant before and he's been "doing this for 20 plus years" I was sick at the time NOTHING I COULD CONTROL and not BOTHERING ANYONE. It was the tenants around me that were jealous and hating for their own opinionated reasons. Yet I paid rent every month and was never late, he still found a way to be horrible to me and smirk his way through it all.

I have been working about 10 yrs witn Aim property management. They are professional and…read moreknowledgeable. As a landlord i truly appreciate the attention they give to the property. Some times tenants try to bring in a dog or cat that is prohibited by the contract. Denise is right on it and that is characteristic of Denise across all areas and types of problems. In terms of fairness Denise is fair with both tenants and landlords. I've worked with other property managers and Denise is by far the best for tenants and land lords. I highly recommend Aim property

This place doesn't work with anyone to find a home. Which is ironic because this is an equal…read morehousing opportunity. Francine is the worst, when I told her my interest in a place to be the sole applicant she hung up on me. She called me back and said " you wanted me to run the application by yourself right" with a rude tone. Francine sounds to me like they have worked at this place far too long.

Apex is THE option for property owners. Not only are they highly professional with tenants, but…read moretheir service for property owners is unmatched. Constant communications about how the properties are performing, status of tenants, and with a keen eye towards ensuring maintenance is handled in the appropriate frequencies. Moreover, when an issue occurs, they provide many proposed options to make timely and reasonable repairs, working with only professional and reliable contractors.

If you're looking for professional services, go with Andrew and Apex property management…read more Honestly, it was hard figuring out who to go with for my first property. Andrew took the time to answer all of my questions, providing info and his take but ultimately empowering me to make decisions with my property. The cost for services is totally worth it. I am very thankful for his services!

Liberio Realty helped us sell our townhouse and buy our current house. Just helped sell my mom's…read morehouse.

Helpful agent, even though they didn't have what I was looking for- treated me politely and gave…read morerecommendations to help me out.

I dealt with Holden Milner, who was the listing agent on a home we wanted to buy. Our offer wasn't…read moreaccepted, unfortunately, but Holden was a real stand up guy, incredibly easy to talk to and forthright. I would recommend him as an agent, and we would definitely consider hiring him in the future.

I never thought I'd be leaving a review for a property management company, but Jeremy and his team…read moreare THE best. I was previously dealing with Ricci Realty, which tried to scam me for my deposit, and used to show up in our property without proper notice as required by law and contract. When I found out that my landlord switched management to Lionheart, I was ecstatic. In the first week, they did a renewal inspection and fixed my runny toilet with promises for further repairs to come. Jeremy was flexible when I needed to reschedule the inspection as well. Who would have known what a difference an honest and friendly property manager can make.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

APG Properties has been very easy to work with all of our needs at our property. I would recommend…read morethem as a property management company.

Living out of state, we are very pleased with the service we are getting from White Glove PM. They…read moreare very responsive with all my concerns, and our property is well taken care of. I highly recommend them for all your property management needs.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Ive been in business with Ricci Realty since 2012 and highly recommend them both for Residential…read morepurchasing and property management. My properties have always been well taken care of - proactive thoughtfulness with a strong ability to find tenants we can build long term relationships with. Carrie Mitchell most recently has been my person, and she's been fantastic. Low vacancy, happy tenants, preventative maintenance.

Worst reality in Orange County.very rude and unprofessional brokers act like mafia. Take your deal…read moresomewhere else and save money.