I popped in because I had ordered a 'baseball is better in Chicago' shirt for pickups It is the…read morewrigley bleachers on the shirt (and I am a Southsider) but the saying is true. Baseball is better in Chicago. I was greeted when I walked in and I stepped into and didn't know where to get the pickup at so I asked the greeter, but I think she was a regular employee or manager who was just watching the door since it was like 20 min til closing. and she helped me grab the item! She brought it to me in front and I didn't have to lift a finger. Very helpful experience in my book! I saw someone brought their dog in which is nice because I was looking for dog friendly places to visit with my pup. The items are pricey but they are Chicago tailored and I like that.

Looking for a unique Chicago souvenir?…read more Making a custom hat at Alice & Wonder was one of my favorite experiences during my trip! Instead of bringing home a typical souvenir, I got to create something completely personalized and unique to me. The process was fun, the staff was incredibly helpful, and there were so many options to make the hat your own. I loved leaving with not only a custom hat I'll actually wear, but also a fun memory from my trip.

Had to pick up cubs merchandise and found the selection to be limited but nice. Price was market…read morerate. Definitely worth it.

Awesome selection of sports clothing!! Good prices too! Sections for men, women and childrenread more

Had a shockingly bad experience at Optimo maybe it was an off day for them but looking at the…read morenegative reviews around the internet lined up with my experience exactly. I walk by Optimo fairly regularly and I had looked up their website and loved what I saw. With a rare day off from work with no other commitments I was excited to see the store and hear the hat lore. And buy a hat for myself and a gift for my dad. Unfortunately the person at Optimo was not as excited about me. As soon as I walked in the vibe was off she barely looked up from whatever it was she was doing to give me a lukewarm welcome and immediately go back to ignoring me. I asked about the store and the hats getting information was like pulling teeth. Then another customer walked in who she immediately began helping to ignore me. That was my cue to leave and idk if I will ever have a cue to come back. Which is fine because there are other custom hat makers contrary to what Optimo would have you believe. The hats were nice but at that price point I am expecting top notch service and Optimo is in the basement.

What a treat today walking into Optimo hat makers at 51 West Jackson. I thought I had stepped back…read morein time and by the time I had a hat on my head, it was both a perfect fit, and a perfect style. A few months ago I noticed a sharp looking guy with the perfect fedora on in a Naperville Starbucks. Being a career retailer who has always fantasized about being able to pull off such a look, but never finding the right combination, I commented to him how sharp it looked. Ironically that man turned out to be Graham Thompson, one of the world's best hat makers and the founder of Optimo. Getting a quick tour today from his apprentice was even more impressive, seeing the molds and hearing their process to match hat, fabric, and brim style to head shape and desired look. It didn't surprise me after a few minutes of discussion, the first hat he put on my head was perfection. It's another one of those retail experiences you never forget, and one that could never be duplicated online.

I chose a striking black and white straw hat for my biannual Women's Conference and received…read morecountless compliments. The customer service at the boutique was great. I highly recommend GCC for the sophisticated shopper.

I can't recommend this shop enough, and am so glad to be a customer! For real. For my pending…read morewedding, my mom has been searching for the perfect hat, which she found thru Gold Coast. They were out of stock, but I emailed the name on the website to inquire if they would be getting any more as a shot in the dark. Nicole responded promptly and informed me of the restock date. When they went live online, she updated us personally as well via email. We just unboxed the hat, can confirm it is gorgeous, as well as carefully packed and shipped. You can tell that Nicole takes great pride in her service and brand. Thank you so much for your assistance, Nicole. You truly went above and beyond. I will update this review in a few months with shots in my mom in her beloved hat :) Next time I am in the Windy City I'll have to swing by for a new lid.

This store is right across the bean and it has all your chicago gear wants and needs. The store…read moreisn't very big but you'd be surprise at the amount of items you can find in there. I was looking for a new bear's shirt (yes, I'm a loyal bears fan). This store had so many to choose from that I ended up buying two because I couldn't decide. I love the quality of the shirts I purchased. They are not just your average cheap souvenir type of shirts which I'm thankful for. They should last quite some time. They have all the Chicago major league fan gear. They also have a pretty big clearance section in the back. They are more than just a sports clothing store. They have a variety of Chicago souvenirs inside also. If you need anything Chicago related this is the store to go to.

One of many souvenir shops downtown. They have all the…read moresouvenirs you need. Most of the hoodies or sweatshirts seem to only be available in the smaller sizes. Either they don't carry the normal sizes or they sell out quickly. Pricing was good for hoodies and sweatshirts but other items like magnets and cups were more on the higher end.

Threadless uses contracted printing shops for various items. They do not uphold a high quality…read morestandard at all. More than 50% of the items I've ordered in 2025 have had defects. This includes everything from t-shirts to hoodies to mugs. They can't get the printing straight. The printing contains defects with streaks or entire chunks missing. Is a human being even LOOKING at these before they go out the door? It's shameful. Threadless has reprinted a handful of items for me and has refunded me for others. It is very hard to have a Threadless shop for my nonprofit when there's a high chance that my donors/clients are going to get something defective from their shoddy suppliers. Stay far away.

I have been using threadless for so many years and they WERE a wonderful company. However the most…read morerecent order that I got from them, four of the shirts have gigantic decals that are so gross. It's super frustrating that there's no phone number or way to talk to anybody. I went back-and-forth with them and back-and-forth with them on email it is such a waste of time. First they were like "just pick out other shirts and you can keep those." Which seems nice but I was like "how will I know whether or not the shirts I'm picking or decals?" And they just kept denying that the shirts were made with decals, saying that they're all printed onto the shirt which simply isn't true. Finally they were saying "oh if these are decals we're gonna have to do a deep dive with one of our printers because none of these shirts are supposed to be decals." And then they were like "we're gonna send you the shirts again." I and I said, PLEASE don't send me more decals. Sigh. They sent them again and they are still decals. it's really a bummer because I loved Threadless for so many years. I'm a grandmother and I've been buying threadless shirts for my grandsons since they were little (they are 18 and 15 now). The designs are adorable. But these most recent shirts are just awful. I even bought a shirt for my younger grandson that I had also bought for my older grandson a few years beack. The older purchase was printed on the shirt. it was a Where's Waldo sitting in a cross legged position saying "find yourself."so good! Well the new one is a giant decal and it's really gross. I cannot talk to anyone there they customer service is the worst and I guess writing this is my letting go I want to still order from threadless but this is just ridiculous. I'm so sad.

We experienced good service and it's a convenient location just as you deboard the red line. We…read morepulled the trigger on some shirts but should have gone to a few more places. Others had the same things for a little less money. However, I'm not mad at it. Love my unique jersey.

Great place for anything Cubs apparel related. I love their variety of hats. Lots of clothing and…read moredecor to choose from as well. The employees are super friendly. Reasonably priced, and their online ordering is easy too.

Wonderful selection of stylish hats, clothing, The Bean miniatures, etc. The owner was kind,…read morehelpful, calm, and funny. Prices are what you'd expect for the area.

Good selection of souvenirs, but everything is very expensive. $45 for a bucket hat is absolutely…read moreinsane. They have all kinds of merchandise, including bean replicas, keychains, T shirts, ball caps, and just about anything else you could want as a souvenir. Great variety and fun to browse, but be prepared for some serious sticker shock.