I have been storing my boat at this facility for over 6 months. About 3 months ago, by boat was…read morevandalized on property and had all wiring stripped. Not only have i not heard from management in over 10 weeks despite now 3 formal calls to their AI guided answering service, i have not had any resolution to this issue. Before this, i felt my property was Safe however this incident in a locked and secured facility and lack of willingness to help its tenants shows the nature of this organization. When im able to achieve some resolution with legal counsel assistance, i will be removing my property from this location.

From the owner: Are you tired of struggling to find a suitable storage spot for outdoor vehicles like boats, Jet…read moreSkis, RVs, ATVs, and more? It can be frustrating when they take up valuable driveway space, leaving no room for your everyday vehicles. But worry no more--RecNation in South Houston offers reliable and secure storage solutions to make your life easier. Don't let your HOA's rules dictate your options. Look no further than RecNation for Houston's best vehicle storage solutions. Our vehicle storage facility in Houston, TX, just 12 miles from downtown, is strategically located at 8750 Galveston Road, near House of Honey grocery store, The Playground sports bar, and PremierKars car dealer. Thanks to our prime location, just a short drive away from I-45/Highway 8, we are the perfect choice for residents in these surrounding areas looking for a convenient and accessible storage solution. With our unbeatable prices and exceptional amenities, you can rest assured that your vehicle will be secure and well taken care of. Call us today, and let us confidently take care of your outdoor vehicle storage needs! If you love indulging in recreational hobbies and outdoor activities, you know the significance of having a reliable and secure vehicle storage space. At RecNation in South Houston, we offer you much more than just a regular parking lot. Our covered parking spaces and enclosed storage units provide premier protection against harsh weather conditions.

Great experience with Public Storage! The facility was clean, secure, and well-maintained. The…read morestaff was super helpful and made the rental process quick and easy. I really appreciate how accessible the units are and the peace of mind knowing my belongings are safe. Highly recommend for anyone looking for reliable storage!" Shout out to Kaitlyn very amazing young lady always a great help with everything I need plus her smile that could brighten up anyone day

My first time patronizing with a storage company and I'm glad I chose Public Storage. They were…read morevery helpful and guided me threw the whole process. Not only do they exceed costumer service but were very patient with my needs. Thank you, Satisfied Customer

Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more

Terrible customer service. Thieves broke into my family's storage unit. I came to talk to the front…read moreoffice about it. The manager Krista Hamill showed zero compassion, no sympathy, no apology for the situation, etc. She also gave us bad information. She said I couldn't request a police report since I wasn't on the lease (it was under my brother's name). That turned out to be 100% false. They also said to let them know if we still needed the storage unit, and if not, they would get rid of the empty boxes and close out the lease. We discontinued the lease, but they still kept charging, and then they now said that we had to clean out the unit. They are very contradictory or flat out incorrect, and they are unhelpful. The other worker Carlos was much more friendly. He is definitely more manager material, not Krista.

Manager is very rude, doesn't even know her own property rules, has to call the district manager to…read morefind out. Then she makes assumptions about you being there that you are only supposed to come drop off your stuff and leave. I worked at a storage facility and that is not the norm for most people, some people spend a lot of time going through their storage organizing or looking for stuff. Plus the Extra Space Company doesn't have a 800 number to call after hours in an emergency...