Worst place I've ever stayed in my entire life. My family deserves much more than this pile of garbage. Toilet did not function/flush, front desk didn't care. Dried vomit on wall, hair all over bed and pillows. Stains of what looked to be feces on the wall and ceiling. Room phone was non operable. Absolutely disgusting, no one deserves to stay here. I will be contacting BBB and their corporate representatives. I hope everyone reads this before booking here. If I could give 0 stars I absolutely would. I hope this places closes or gets shut down so someone who cares about humans will take ownership and provide an acceptable place to stay. To the owners and management .. go *%*^ yourself. read more

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Worst hotel in the US! PREJUDICE!! Booked a room in this hotel on December 28 2017 for my cousin's funeral. It was sudden so I drove after working graveyard shift from las vegas to San Diego. Funeral is at five pm that same day. I drove ALONE. Got there at 2:30pm but check in wasn't until 4pm. So that ruined my schedule already. So I said I'll be back at 4. The guy was already giving me attitude. I came back at 4 gave him my DL and debit card. While he's checking me in I was reading the rules and regulations on the counter by the front desk. One says something like "no visitors are allowed at all times" so I was curious and asked what if one of my siblings or relative will come pick me up will he allow it and he said no and went on about explaining that it's property's policy and so on. And I totally understood. There's no argument there. And it was just a question, we moved on. Las Vegas just has a totally different guidelines that I'm a custom to. But as I was standing there he handed me back my cards and I'm all looking confused because he didn't say if we're done or if I'm all checked in so I asked What's my room number. He said he can't check me in. Reason: " Based on the conversation that we had, you violated a the hotel policy and I have the right to refuse service" I was laughing in my head and looked at the other guest that was standing there too witnessing all his nonsense. I said" so you refuse to check me in because I asked you a legitimate question about your policy and assumed that I'm going to break it?!, you haven't even checked me in and you accuse me of breaking a policy that I didn't do! You're not making any sense. " I never used any faul languages I was alone and maintained being professional. I work in customer service for 18 years In five star 4 diamond hotels in las vegas. Never have I encountered such service. So I moved on. Tried reaching out to the management team but no response and so I contacted Better business Bureau. After two attempts of BBB here's their response... PS. There's cameras and documents to prove that I'm alone and never made a scene and verbally abused him. Crystal Bravo The Better Business Bureau MESSAGE FROM BUSINESS: Dear Sir / Madam, The guest was refused service as he did not want to stay with rules of the hotel. The guest was inquiring to have visitors come in and out of the hotel. The hotel does not allow that. We market the hotel as a Quiet Hotel and our guests stay here for that service. For that reason we do not allow visitors. We did refund the charges. We explained this to the guest, but he and his visitors ganged up on our clerk and used abusive language. At that point our clerk had no choice, but to refuse service. Regards, Management read more

Lodge of La Mesa - PREJUDICE. He gave a false statement to BETTER BUSINESS BUREAU about why he refused checking me in. - Hotels Near Me - La Mesa, California

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The Lodge of La Mesa is one of the coolest hotels in San Diego. Absolutely amazing staff across the board. Very reasonable with pricing and accommodations. Rooms are very clean considering the other hotels in the area. Always walk in to get the best deals. Juan/ Orlando/Kevin are the coolest dudes on the planet. Respect the Lodge and the Lodge will respect you always! read more

If I could rate -F and Zero I would. Front Desk Person Neil gave the most rude sarcastic service I ever experienced in my life!!! I wish I read the reviews before I booked this hotel I would have saved myself time, heartache, and money. His behavior was so rude from the start that I did not stay there. I was in town for a day only and I had no back up hotel. I came to check in 1 hour early and was rudely told come back at 4pm. He did not allow me to pay $25 for early ck in cause he said no vacancy. Inconveniently came back 2hrs later because of traffic to ck in and he was still rude. When I asked to use a different form of pmt because last time they held my deposit of $250 for 2 weeks he began to escalate in rudeness and began to be insulting and said take that up with your bank or hotels.com. My adult son was so disturbed by the unfair way he was acting towards me he could barely keep his composure. I cannot believe they are still in business. THEY WILL NEVER GET A PENNY FROM ME AND THEY NEED TO FIRE THAT EVIL MAN NEIL! read more

Lodge of La Mesa - This Man Neil gives horrific customer service! he was rude for no reason. Beware - Hotels Near Me - La Mesa, California

I stayed there for a total of 6 hours. 1, there was no where else to stay..graduation has all the hotels booked up. So I read the reviews, they all said the place is dirty. BELIEVE IT. When there is a trend of reviews saying the place is gross going on for a year..it means just that. My room...sink wasn't clearned at all..since used dental floss was just sitting in it along with a few strands of hair. The shower looked like it wasn't wiped down ever. The base of it was dirty, hair was still on the side of the tube. It was gross....the only thing in the bathroom the maid paid attention to was the toilet.. to my surprise. Clean. One bed had a dead flea in the comforter...the other seemed clean. Out of options and no other insects crawling around...decided to tough it out. My mistake..fleas were still there..woke up after only and hour to something eating up the back of my shoulder. Immediately got dressed and left. Of course the old man wasn't around and didn't answer the phone for me to complain. Don't trust the high reviews...even if someone got a decent room that was actually cleaned, no one would talk about how awesome and "secure" the hotel is. It is him padding his reviews. read more

STAY AWAY...very rude. They cancelled my reservation stating card not authorized. Credit card said it was not run. The MANAGER did not help me at all basically OH WELL...no lower rooms all upstairs...dont go read more

My son was fooled by their low prices, $55 per day. He checked in this hotel late last month (Feb) soon after he arrived to San Diego from Texas. He is in the Army, by the way. He came to visit me. I am his Dad. The first sign of trouble was the front desk clerk required the guest (my son) to deposit $250 plus $55 for the room. Lucky for my son, his credit card's available cash was a little over $150 at the time. So, they agreed $100 deposit plus $55 for one day stay. My son has never seen his $100 deposit credit back into his credit account again after just one day stay, he moved out. There was no PHYSICAL DAMAGES to the room as the time he checked out. But the SMELLS, the smells of foods. The hotel staff alleged. But no one had seen my sons ACTUALLY cooking in their room with their very own EYES. Nothing exotic, nothing bad or rotten. Since I were not there, so I asked my 2 son's that what did they eat on that day? Pizza and some corn beefs. They said. The days and week after his ONE DAY at this Lodge of La Mesa. My son made multiple attempts by phone, by email and in person at this Lodge proven fruitless. One instance,I was by my son's side while he was on his cell phone talking to a staff member at The Lodge of La Mesa whose name was Orlando (or sounds similar to), and to whom I were witnessing and hearing on speaker phone as it was happening. In some parts of this PARTICULAR phone conversation which was recorded on his end, also was recorded on my son's phone: The gentleman, Orlando, sounded to me like as if he was God or whoever he wanted to be: very LOW, bad Attitude, big Ego. Orlando accused my son's brother of cooking foods in the hotel room EVEN no one has seen the actual act of cooking. Therefore my son, his brother violated the hotel policy. The scary part in this story was, as Mr Orlando spoke of (it was recorded by my son) his right, his power to enter any guest's room, at anytime with/ without the guest's consent whenever he wants. I didn't believed what I heard. But I think he was dead wrong for saying such. And Mr Orlando DID entered my son's rented room while my son and no one else in the room. When asked why, Mr Orlando replied: I smelled the SMELLS from the room. That justified him to came in my son's hotel room that afternoon. While in my son's room, he found a tiny portable butane stove amongst many other camping equipments cuz my son and his brothers were planning to travel to Arizona days later for camping. Mr Orlando took the stove to his office. He used this stove as his proof that someone had cooked foods in the hotel room. He also kept $100 deposit as the cost for Mr Orlando to use a SPECIAL MACHINE "quoted his words" to clean the smell of foods in the room. So what I and you learned from my son's costly unpleasant stay at Lodge of La Mesa? 1) Never allow a hotel or motel cash your credit card money out, to be deposited into the hotel on DAY ONE, and continuing TO BE KEPT there up TO 7 business day from the day the GUEST CHECKS OUT. This is listed in the Lodge of La Mesa's policy FINE PRINT. This is ACTUAL FACT which it cost my son's a bunch of $$ from his modest Army's salary. It ain't RIGHT. 2) One car per guest, per room. Must Show an issued hotel permit on your car or to be towed. If you are a loner, you're ok. If you are very social. Then your family or friend's cars have to find street parking. This ain't RIGHT. 3) Read their hotel policy carefully CUZ this hotel staffs, in my son's situation, a staff named Orlando, another named Neil (from one blog amongst 2 dozen or so unhappy bloggers who fed on Yelps), as if they were trained to ensure you (the guests) will be hammered, your privacy will be violated, your money MONEY WILL BE TAKEN MORE than you bargained for. They use the hotel policy as a ground for many of their UNLAWFUL activities. One example of this ILLEGAL act was break in and entering my son's room when my son was not in the room as mention earlier. I have Mr Orlando and my son's phone conversation "on tape" (or recorded), in it Mr Orlando bragged: "I can enter any room, anytime I want.." I will check with La Mesa P.D about this But It ain't RIGHT and SCARY One Unhappy Customer at Lodge of La Mesa in La Mesa, County of San Diego, CA 91942 read more

So after disputing to Orlando (the hotel lobby employee) the day of the indecent about my security deposit and getting that back, he said to email the hotel and a response will be provided within a week. Well it's been over a week now and, to no surprise, there is still no response and I am still out $100. I figured this would happen cause the employee's here are cowards and only wanted me to email them so they don't have to deal with me, maybe hoping I would forget by now (you should hear the call I recorded with them). I now have to make a submission with my credit card company and BBB, wasting yet more time. Do yourself a favor, and avoid this hotel all together, go somewhere that will respect you and try to work with you, and won't lie straight to your face. read more

I have stayed at this Property many times. My Reservation was canceled with no call, or email. It all came done to my cards expiration date changed with the new technology on the cards. I called as we were going to be checking in late to find out they cancelled my reservation. I was upset at the property asking why I was not called, he stated, we don't call anyone. Great business practice. He stated I would not be staying now or in the future due to the tone in my voice. Now tell me anyone in this moment would have done the same as me. I did call Hotels.com they were great and told me that they have had other complaints and were sorry for the treatment. They found me another property quickly less expensive and in a better location. Lodge of La Mesa Should is ashamed of their self. Stayed November 2016, traveled with family read more

Like all of the other reviews on here, I wish I could give them a negative rating. Rude does not even begin to describe the staff.

Worst hotel ever wish I could give it a zero. Just stayed there earlier this month , pre paid for 12 nights that was non refundable. Woke up on the 2nd day with bites all over my body. Turned the lights on, my room has bed bugs. I'm so pissed . I call front desk they tell me the maid will clean room. I go down there to the front desk no one is there for a few hours. When I finally speak to someone face to face , i demand my money back, for all 12 nights, they informed me i would get all of it back. I look at my receipt after I leave to find out I was charged for 2 nights. I'm so upset, they have no corporate number and the people there are extremely rude. The health dept was called. So be careful before you stay at this place because they are probably still renting rooms without exterminating.. read more

One of the quieter hotels Ive stayed in, but thats the only plus. Does anyone know what their deposit fee is. It seems their deposit fluctuates from anywhere between 100$ to 250$...just for one person. IS THIS LEGAL????????? read more

I stayed here for almost a week and ended up checking out early. Coming from cross country this was my last stop and longest stay until I found a home. I got here at 3, When I got to the door there was a sign that said no vacancy. That was fine I reserved my stay online. I went to open the door and it was locked. I rung the bell and someone answered I told them what I was there for and they said no check ins until for. I said I would pay the $25 early check in fee, I was sttill denied. I asked to use a rest room the man responded by saying they only have rest rooms in the rooms. What bothered me about this is there are cameras everywhere he seen me walking up, not just walking up but walking up with reservation slip in my hand and still allowed me to pull on a locked door that he controlled. Fast forward. Finally get to my room, it smells like smoke.... non smoking room. I go down to ask about wifi, he hesitantly tells me you'll connect automatically (not true) Room service, so the first day I put a do not disturb sogn on the door and I get a not saying they need to clean rooms everyday so I need to call the front desk to schedule a time. I do so and wouldn't you know, housekeeping never comes the following day. So I wait to see them start cleaning rooms at 11, I get dressed leave, come back at 5 and my room is still not cleaned. Next day I put the do not disturb sign up and I get one of those notes that I ignore because I honestly clean my own room every day. The housekeepers don't speak English or care to try. One walks around with head phones in. The "breakfast" is a waste, the staff dont even wear name tags or themselves, they are rude and intrusive, the facility is run down and over priced and the no kids, no pets is crazy. TERRIBLE WASTE OF MONEY. REGRET EVERY PENNY SPENT. read more

The price very fair hallways and front desk clean , the room first impression good and clean but when I open the bed was really bad look nobody change sheets. read more

Lodge of La Mesa - Hotels Near Me - La Mesa, California

Do not stay here. My husband and I stayed at this hotel this past weekend, 7/14 to 7/16.  This hotel was by far the most disappointing experience I have ever had. For three days, my husband and I had to shower in cold water and to make matters worst there were small dots of blood splattered on the walls in the shower and as a result of the floor tiles being semi-cleaned  ( dark dirt spots on the floor) I had to walk around the hotel room with my flip flops on the entire trip. The air conditioner worked but frequently  turned off resulting in me getting sick and my husband sweating causing the cover to be soaking wet ( after complaining, staff informed me that "management is aware of this issue as many other guest has complained, but management has said there is nothing they can do about it.") Lastly, during our stay, the toliet would not flush causing a over flow. I had to find an employee to assit me which was quite a frustrating process cause she did not speak English. I had to request that she follow me to my room and with hand gestures communicate with her that the tolet was overflowing. This should be unacceptable in the hotel industry. If I wanted to waist 300.00 for discomfort I would have just stayed at a Motel 6. On a positive note: Sergio was very polite and apologetic to my husband and I. Sent from Yahoo Mail on Android read more

I have to agree with many of the other customer reviews. It's the staff that makes staying at this lodge so uncomfortable.

The front desk clerk at this hotel was SUPER RUDE!!! He was nowhere NEAR professional and was CLEARLY upset that he had the late shift! Avoid this hotel at all costs!! If I could give this hotel no stars I would! read more

I wish I could give negative stars! This hotel canceled my reservation with out giving me any type of notice stating that my card was declined. I booked this hotel through booking.com so not sure if it is the websites fault. However the staff was very rude! This hotel does not accept children and they told me I should read before booking that it states on the website. I had to look around for where it says this and it was hidden in the policies. Wet rude would not recommend. read more

04/26/18 @ 2:26 AM -- We came to get our keys from our cousins hotel room and the mgmt yelled at us in front of other occupants stating that we are not welcomed at their hotel. He threatened to call the police when all we wanted was to come in and grab our keys. We felt unwelcomed , discriminated against, and have NEVER been treated this way. He assumed that we were going to "party" in the room when all we wanted was to pick up our house keys. This business is DISRESPECTFUL!! Mgmt opened the door for us to only kick us out and to yell at us in front of other guests. DO NOT STAY HERE. Spend the extra cash to be treated like a human. MOST TERRIBLE SERVICE. RUDE. EMBARRASSING. Not worth one penny. WORST PLACE TO STAY OR VISIT. WORST MGMT. WORST CUSTOMER SERVICE. WORST EXPERIENCE. If you want to be treated like an animal, this is your place. Thank you for nothing. Thank you for giving me the worst customer experience known to man. 1 Star for a reason! read more

Hotel was comfortable but didn't allow guests and took a $250 deposit to stay there, I only paid $38 a night so because of the deposit I would not recommend staying there read more

I suggest that you find another hotel. My wife and I stayed here once before, and all I can say is that the room was adequate. This time I'm having eye surgery, and doctor's orders require rest immediately after release from the Grossmont Surgery Center. I called the hotel desk to arrange for early check-in, explaining that my vision is impaired and I need to rest while recovering from surgery. The most polite thing I can say about their response is "unhelpful". I had to cancel, and I'm still waiting for the refund to appear in my bank account. read more

I stayed here for only one night and I give this a 3 star because although the price was great and the atmosphere was great, the location wasn't that great. There was construction outside and getting into the parking lot wasn't very convenient. This is an adult only hotel and they ask for about $50 deposit fee, which I haven't received yet from 4 days ago. The elevator was kind of rickety and the stairs only lead outside of the hotel which you can't access from the outside. The breakfast was breads/bagels, 2 types of cereal, coffee and fruit and they had water, ramen, candy bars, etc to purchase. Last thing to add: meh. read more

6/25/2019 @4:03 pm --I have stayed at this business several times in the past two years but Orlando is driving this business into to the ground with his racist values. He lied to Expedia, refused my credit card for payment and demanded I never return to this business. Also on previous night, this month, he called the room at 11:30 pm to check on parking issues he could of handled himself. I really didn't need to know how many cars were parked in the lot. read more

If I could I would give negative stars or even 0 Stars! Boyfriend & I checked in here late Saturday night and once getting in the room you could tell someone had just been there. I brushed it off due to it being so late (11:30pm) being exhausted from the drive up from L.A & knowing most of the other hotels In The vicinity were sold out. Waking up the next morning and opening the curtains and finding a dildo attached to the window was not ok! We checked out an hour later told the guy at the front desk and all he did was give us attitude about why we didn't tell them when we checked in ... ummm hello it was late and we didn't have a need to open the curtains. Why the hell wasn't the room checked by cleaning staff. Hotel refused to give us any type of credit. Will never stay here again & will let everyone know how disgusting this establishment is! Listen to the reviews and DO NOT stay here, if you absolutely do not have to!! read more

The employee at the front desk takes the cake for the rudest person who I have ever had the experience of talking to in my life. The man working the desk on 2-18-19 at 3 PM was so rude and condescending I am absolutely astounded that someone actually hired him to talk to costumers and represent this company. I am a very considerate person on the phone and rarely lose my temper but this man had me irate. You should truly be ashamed Lodge of La Mesa. I AM CERTAIN THAT ALL OF THE HOTEL SITES HAVE FAKE REVIEWS FOR THIS HOTEL.. if you read the obvious real reviews.. they are all very very negative.. then you can clearly see generic "good" reviews.. It is clearly the only reason they have decent reviews which is what got me into this place. I would not deal w/ this front desk employee if I was given 10 free nights stay. read more

If you are of color they will threaten to call the cops on you even if you don't do anything , neighbors were smoking upstairs they denied it so of course it had to be me downstairs I've been staying their without any incident for the last three months off and on and all of a sudden they knock on the door and say if you don't leave we will call the cops ??? We told you no smoking , I don't even smoke??? , but because of the reviews and the fact that I was black I left imeadiately im not dealing with no cops!!! I have great credit and have never been in jail I'll rent another room!!! Some where else!! read more

Room was dingy, smells of stale smoke, front desk don't care, staff do not speak English...what could be worse?...loud neighbors fighting at night, activity outside the ground floor window... read more

Terrible customer service, rude, unprofessional. The place itself isn't bad at all but everything around it was terrible. I had to deal with Neil and his rudeness I got kicked out of the place in the middle of the night for no reason. AVOID GOING THERE read more

AVOID THIS PLACE. This manager or owner Neil, does not know the meaning of hospitality. We came in 10 minutes early to check in at 4:00 ($25 checkin charge before 4). He was sarcastic and rude in telling us to wait, which wasn't a problem but he again want hospitable. No one there to greet us at the front desk. And when we asked why, not realize no the time, he was rude and condescending. And he said don't stay here. I told him he has no concept of hospitality. So he says he cancelled our reservation. Neil... you are arrogant and rude. DON'T STAY HERE. read more

The gentleman at the front desk had an awful attitude. He cancelled my reservation and threatened to call the police on me because I ASKED TO SEE A ROOM. I should have read the other reviews as several other people mentioned this in their reviews too. I personally do not think he should be working in a retail environment. I stopped in to ask to see a room (I had a reservation two days away) and I simply asked if I could see a room so I could determine if the desk was big enough for me to work at - If not, I would bring an extension. I stopped in two days earlier and the gentleman at the desk at that time told me to stop in during the day while the rooms were being cleaned. So I did just that - I stopped in at 3:30. And no one was there. There was a sign on the door that says 'no checks in before 4pm or there is a $25 penalty'. I waited a few minutes and no one showed up. I then came back at about 4:15 and asked the guy at the front counter to see a room. He refused and was belligerent. I was persistent because I spent an hour driving there and waiting around for someone to show up. He adamantly refused even though the other gentleman told me to stop by. I asked another time and then he had the audacity to cancel my booking. Yes, he cancelled my reservation because I asked to see a room. He then told me to leave and he threatened to call the police on me. Yes, the person working at the front desk cancelled my reservation and threatened to call the police on me because I asked to see a room. This is a very small, independent hotel and he must be family or a part owner because I cannot imagine management allowing anyone to be that rude. I strongly suggest avoiding this hotel unless you want to feel like you are in a prison with an autocratic ruler who threatens to call the police on you if you violate any of his arbitrary rules. read more

My worst hotel experience ever! I am QUITE SURE that my son and I both got bed bugs from this place-all evidence points to it. We read up on it, small pink bumps that start itching several days later. Other reviewers referred to bugs seen, similar skin bumps/bites, and even prostitutes on the property! In addition, yes, the front desk clerk is a total jerk (to put it nicely!). He accused me of knocking on the front window at him (he's had to replace it before, for that reason) when I only LOOKED in the window, when no one answered the doorbell, no one answered the phone (I returned later, he then appeared and buzzed me in). He refused to answer my questions about how much my card was being charged (the full $250!?) until I FIRST signed his "contract." (I refused to sign until he answered my question....in writing. Nearly ALL the customer reviews are horrendous....surely the property owner must see the reviews, so the ONLY explanation is- this A-hole at the front desk is the owner! I hope many see my review and the others......RUN, don't walk, to the nearest Motel 6...I have had few problems with them! read more

Awful Place. Charges $250 deposit on top of room fee. Ridiculous. Dont book here ever

Worst worst worst experience I've ever had at any hotel in my life !! I arrived early at about noon and asked if there was any room available for early check in and he stated that no at 4pm is check in time. Very understandable, so I left and came back at 3:30 and the men at the counter was there again he seemed like the owner(keep in my mind he has headphone in the whole time), this man really told me that something was wrong with me because I came back 30 mins before check in and said just cancel the room you got and we'll refund you. I immediately got mad and said what's your problem and he yelled at me to get out..... he went in his room and locked the door. I can't believe what happened. I would never go here again even if it were free !! Please stay away, I went to the holiday inn around the block and got a room immediately, the person at the counter said that only crackheads go to the lodge of la mesa and I see why. I urge anyone to NOT go any where near here !!!! read more