I highly recommend this specific Loft location on the Atlantic City Walk, especially if you get the chance to be there when Vicky is there , the store assistant --she's truly exceptional. The store is well-organized and offers a fantastic selection of clothing for petites, which is so hard to find for me . They have everything from professional attire to casual pieces, all made with beautiful fabrics and great quality. The prices are reasonable for what you're getting--this isn't fast fashion like SHEIN; these are timeless, well-made pieces that you'll have in your closet for years. I originally stopped in by chance and bought a pair of work pants. Since then, I've been back several times because their clothes actually fit me perfectly--no belts or alterations needed! Vicky was incredibly knowledgeable about their inventory, including items from their sister store, Ann Taylor. She guided me between both stores to help me find exactly what I needed, which is rare to find in retail these days. She's the kind of employee every store needs: attentive without hovering, and truly invested in helping customers. Her understanding of the products and her professionalism set her apart. If she isn't a manager already, she should be--her skills deserve recognition . She's the perfect example of what a great salesperson should be and could honestly teach others how to elevate the customer experience. If you're shopping at the Atlantic City Walk, I can't recommend this Loft location or Vicky enough. She makes the entire experience exceptional! read more

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I have a love hate relationship with this company. I love their clothes but every store I go to the associates are stuck up. Yes I go in gym clothes because I probably just worked out but regardless of how I look a simple acknowledgement would be nice. I was in this store the other day the first time I went in to look at stuff but got too hungry so went back about an hour later. First time no one said anything to me. Second time after I was done with everything and walking to register did someone finally ask me if I was doing okay. I get to the register and the lady asked if I was using a loft card I said no I was just using a coupon. She said oh well coupons don't work on clearance items. WELL if she knew the product in store she would know that item was the only item in the pile of clothes that was clearance. I told her I knew yes I know because I shop at loft all the time despite what I dress like while shopping. Just saying. I guess I can be harsh with customer service because most of my life I've worked in some kind of customer service/sales and I'm all about the sale no matter how big or small and no matter what a person looks like. Also the associates where redoing the sales floor which is totally fine but a simple hi if you need help let us know goes a long way and takes three seconds of your time. Just saying Like I said I love their clothes. I've been shopping here for a few years now and the clothes are good quality and have cute prints for work or just being casual. read more