I gave this shop a chance because of its convenient location,but I overpaid and they still managed…read moreto break another part of my truck ,I strongly advise against using their service

got 4 tires here, 2 new and 2 used. asked if they balanced them and they said yes. they put weights…read moreon there but they were way outta place. I'll never go back. crappy tires even new. don't recommend them! stay away

Joe is the best!! My son's brand new car was vandalized the 1st week he got it. Got a couple dents…read moreand scuffed up the rear left side. Took it to Joe and he made it perfect/brand new again!

Value Joe and his wife are absolutely professional and and…read morewonderful to work with. I had a huge dent in my car because I'm an idiot. Joe explained to me the process of what he would do and even went back to his shop to get a tool that he needed to get the job done. He could have taken a short cut and use what he had in truck but he went above and beyond. Hopefully I won't need anymore dent repair in the future! If I do I will be using Joe and recommending him to friends and family. The best of all he comes to you. If I could I would give him 10 stars. He did an amazing job and I can't believe he fixed the huge dent. I thought it was a lost cause. Thanks Joe!

My Jeep was damaged by a hit and run driver. Classic did an…read moreexcellent job repairing the damages and matching the paint. The time for repairs was only 8 days. About 2 weeks after picking up my jeep I was driving in west Texas and a strip of molding came off the top of my car (not related to the repairs). I talked to Summer about the molding replacement and she asked me bring my jeep to the Cedar Park location. Summer then arranged for their shop to replace the molding free. I purchased the correct molding from the MoPar dealer and classic installed it without any cost to me. Thank you Summer and the repair shop personnel that installed the molding.

My rear bumper was recently repaired by Classic Collision from a parking lot hit and run accident…read moreand the experience was good from start to finish. When I picked up my car, the bumper looked good, however, there were a steak in the paint. The repair process was realized quick, and the communication throughout the repair process was clear and professional (frequent texts). At this juncture, we picked up the car after some buffing was done. When we picked up our car we only had to pay for the deductible cost. See attached the before and after picture.

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

Great service! The dent was fixed quickly, and professionally. Everyone was pleasant there and…read morevery helpful. Would go back.

Charlie M. of The mobile PDR Shop merged with The ReCon Shop. The PDR Shop had been in business…read moresince 2008. They are no longer mobile and have had the brick and mortar location for one year since the Austin hailstorm. I was referred to Charlie by the manager at Whitakers. Charlie or his crew used to travel to Whitakers to repair car dings. I had my car ding repaired at Whitakers by Charlie or his crew member six years ago for $200. They no longer travel to Whitakers so now Whitakers refers directly to their Cedar Park location. I made an appointment and was in and out in 45 minutes. The cost of the car ding depends on the location. My ding was located high on the driver's bend so they didn't have to open the door and were able to access it through the window. Charlie only charged me $150 for one ding. But with his contrasting light, he saw an additional two mini dings so he fixed them for free! I'm so happy that my driver's car door looks new!

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

My daughter spent the night in labor and delivery but I had an appointment at 10 to have some hail…read moredamage repaired so I dropped my car off with Matt this morning and went home to take a nap. He quoted me a more than fair price and told me that he wouldn't be able to remove the dent under my racing striped because it might pull up the vinyl. While I was sleeping, he fixed my hail damage. Lori called me at noon and told me it was ready to go. Matt told me he had found a few more dings while the car was under the light and had repaired them without calling me because he knew I was tired and needed rest. He also performed a miracle and repaired the damage under my racing stripe, which he had previously told me he would not be able to do. Truth be told, he did far more work bringing my car back to its pre-hail condition than we had agreed upon and he didn't charge me a dime extra. I would have been willing to pay him for his work but he didn't even charge more for the extra repairs he did. The work is beautiful and it didn't take him long to do it. I would recommend Matt and Lori to ANYONE and I will definitely be coming back with my second car that took a few hits in the same storm. This company gets great reviews and you'll see why in the first ten minutes of meeting them.

Thank you Cecil! This review is over due!!…read more In the excitement of family visiting and Christmas Holidays, I ripped off my side mirror! Yes, I had an accident with myself and my garage. Laughable now, but at the time I was in tears as this is the Navigator my dad (RIH) drove across country to me when I was going through stuff. He worked at Ford since he was 16!! I miss you dad!! I am proudly a Daddy's girl. Cecil and the team were so accommodating. They let me drop off to an after hour technician due to my schedule. My Navigator is Vintage :-) 2006 and they found the part and had it shipped and installed within 2 days!!!!! They also painted it for me and all for a very very very good price. I am forever grateful for this shop and all the folks who work there. I am old school so please I hope no one takes offense on this next statement. If you have anxiety about cars....come here. Good honest men who actually are experts, care and trustworthy. Thank you again Cecil and team!! Tell Grant I said hello! You all are amazing!! Grateful you all are YOU!

Grant was my contact during the repairs to my car. He was very responsive, and the body shop did a…read moregreat job. They fully detailed the inside and outside of my care before I picked it up. My one complaint is that I had to call for an updates on the progress of the repairs. I wish they had kept me updated, even if it was just a text update. They did a great job negotiating with my insurance, though I do think 3 weeks was a little long to be without my car.

Juan did a fantastic job repairing both bumpers, quality work and a great value. I highly recommend…read morehis services.

Some of the best work around!!! Extremely detailed and gets the job done right!!!!!read more

In my experience, Autocraft Bodywerks is not equipped to work on Teslas. After Central Texas's May…read more2024 hailstorm, my Tesla Y needed major body repair. I went against my better judgment and brought it to Autocraft Bodywerks instead of the Tesla Collision Center; the former had a shorter wait time. The San Marcos shop had my car for *four months* before returning it to me with a slew of problems, mainly an audibly loud wind noise coming from the passenger side, and both right side doors and the trunk not closing without being slammed. The South Austin location then attempted to remedy their sister shop's work (they did manage to repair some of the interior damage that was caused by the San Marcos shop - thank you for that, Tammie), but they did not fix the wind noise or the doors, and in fact there are now two additional external problems - one being the frunk/hood not being properly aligned and the other involving the trunk. It appears that they do not know what they are doing. I don't know how else to summarize my experience. Unfortunately, my insurance paid them upfront and now I'm left with a vehicle that doesn't function properly. I do not recommend bringing your Tesla to them. I've included some photos to illustrate their workmanship and attention to detail:

Excellent work on my Tesla S. Can't tell from the factory paint. Replaced a fender and charge…read moreport. Stated in contact and updated regularly. Easy and pleasant to work with. Looks brand new!