Image Auto Body outdid themselves today. Chris, Shannon, Jessica and Omar, thank you for your service and support with my car today! Loved hanging out with Mr. Stanley, the office pup. Highly recommend bringing your vehicle if you value honesty, excellent service and want to leave with your car fully taken care of. read more

I can't say enough great things about Image Autobody! From the moment you walk in, they make you feel like part of the family. Everyone is friendly, welcoming, and genuinely cares about their customers. Their professionalism and attention to detail are second to none, and the quality of their work is outstanding. My vehicle looked amazing when it was finished, and they kept me informed throughout the entire process. The owners are incredible people who truly take pride in their business and treat every customer with honesty and respect. If you're looking for an auto body shop you can trust, I highly recommend Image Autobody! read more

Image Auto Body - Body Shops Near Me - Pflugerville, Texas

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Chris and everybody at image was professional, detailed, friendly , and my overall experience was phenomenal ! I recommend Image Auto Body for any repairs and modifications you would like to make to your vehicles. read more

Bad crash back in February on bumper, Image auto fixed it up like nothing ever happened! And they were quick about it too! High quality shop in pflugerville. read more

Image Auto Body - Perfect fix from the accident, Cant even tell anything happened. High quality collision shop - Body Shops Near Me - Pflugerville, Texas

Don't take your car here avoid this body shop. I tried to give them a chance for being local and not some chain like Caliber. Dropped my car off with no check engine lights or codes. Received it back all fucked up. They put 2 miles on it and since it's a sports car with turbo I can only imagine the damage they put on it. Why did you need to drive my car 2 miles if your shop has all its resources there? They also killed my battery. Owner was cool at first, but slowly you can tell he wasn't going to try to own up to how the car ended up back to me. I don't necessarily blame him, but I don't trust his team. I'm down close to 1 thousand dollars to fix my car on my own. I have taken it to a mechanic who already is working on it, and has called to let me know that he will be able to prove that they messed up the placement on my exhaust from rear bumper removal. Good thing I have some counsel, they'll see me in court if I can get it all documented soon. Pictures attached are the accessport that shows the AF1 learning running super lean from over boosting which I baby this car and did not leave it with them like this. Next are 2 codes it came back with, a 3rd popped up that I didn't not capture a picture of. The other picture is the CEL on my dash. Not to mention the electrical issues they left me with- my dash doesn't show my speed and all my windows except my driver window do not work. Please go elsewhere. Don't go here. read more

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Image Auto Body was recommended by my insurance company (State Farm), and after I did some on online investigation of reviews, I thought they sounded good. The process was seamless from start to finish - they texted with updates and completed the job (Ford F250 Super Duty) in record time. From Jessica at the front (so so nice), to Chris (also, very nice) who explained in detail everything they had to fix and why, we are very happy. No one likes to get their vehicle repaired, but if you have to, this place is a good one to get that work done. They cleaned/vacuumed the inside (not everyone does that), Highly recommend. read more

Couldn't be more satisfied with Image. I've unfortunately had to process two insurance claims thru them recently. My car was damaged by a flying wheelbarrow on MoPac and then just days after getting my repair back from Image, we were rear-ended. On the first repair, Image was incredibly quick and thorough. They worked with our provider - Statefarm - seamlessly, and I was on the schedule and repaired in record time. They did an astonishingly good job and their attention to detail and customer service was really appreciated. They kept me updated on part deliveries, were honest with me about costs, and over-accommodating in terms of helping with rental car, etc. Really honest, hard-working folks running a great business. The new repair is in process. We're already back on their books. They even helped us with a process that should save us money on our deductible. Insurance or not, I'll always take my cars here and recommend others do the same. read more

Brought my car into Image after getting hit by a commercial vehicle. They handled both the body work and the mechanical repairs. I was impressed with the staff at Image as everyone was extremely friendly and professional. The team sent updates every few days on the progress and they handled everything the insurance company. All in all it was really great service and a great experience and the car looks like it did prior to the wreck. I highly recommend Image Auto Body to anyone needing body work and repairs. read more

Replaced my front bumper on a 2013 Hyundai Sonata. Great work, fast, friendly, fair pricing. Looks as good as new! read more

Image Auto Body - Front bumper - Body Shops Near Me - Pflugerville, Texas

The team at Image were very friendly and communicated very well with my car's progress. They helped to try and get my car out as soon as possible because I didn't have a rental car. When I did go pick my car up, the damage was completely fixed, the outside was clean, AND they detail cleaned the interior which was shocking to me. They organized my belongings and cleaned it so well-that was the icing on the cake. Definitely will come back here if need be even if it's an hour from where I live. read more

This body shop did a truly excellent job with my car. While it took a while for the repair, I believe they were thorough and kept me up to date throughout the whole process. What I really appreciated though was the fact that they took a look at my brakes, one of the main causes of my accident in the first place, and went the extra mile to put me in touch with another shop to get those repaired. I'm very happy with the service, and happy I took my vehicle here. read more

I needed a damage appraisal done on my vehicle after I was involved in an accident. I reached out to Image Auto body and explained the vehicle had rolled and wasn't drivable and how towing back and forth wasn't ideal since this was an out of pocket cost. Paul genuinely listened, collected my information and said he would speak with management to see if they could help me out but couldn't guarantee that it wouldn't need to be towed to their location. About an hour later Chris reached out personally to let me know they could provide a damage estimate for me and even waived the fee saving me hundreds. They were very prompt and empathetic and genuinely wanted to help during this difficult time. I'm very glad I came across Image Auto Body and will definitely bring any repair work needed for my future vehicle to them. read more

I was hit on the right rear side of my 4runner at a public parking garage, didn't notice it till the next day. It was a phantom hit. I spoke with my insurance and they informed me to pay out of pocket instead of filing a claim since it would be considered a "collision" and placed on my record which I didn't want to deal with. I found Image Auto Body on Facebook and saw they had good reviews, talked to them about what they would charge on a body paint since there were no dents, estimate was free. They quoted me a great price and finished it at a timely manner. I highly recommend going to them for any body work. I am super happy with the work they did for my 4Runner. read more

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Thanks for the reply but your staff filed the claim and absolutely no one in the shop recommended I not file it. As far as the other issues, if you guys have pics to prove the wheel was damaged, I'll give you that because I didn't take pictures to prove it was not damaged. Otherwise we'll just have to chalk it up to lessons learned. read more

I had my BMW repaired here, and they not only took great care of the car, their customer service was over the top. Madi was especially helpful, coordinating the rental car, providing regular status updates and walked me through navigating my insurance claim. Just. The. Best! Highly recommend! read more

I needed to have my front bumper replaced and I found this auto body shop on google. They are professional and super nice! My car was finished in less than a day and it looks beautiful. They even cleaned it! I highly recommend this place. read more

Alfred Alfred Alfred Alfred!!! Great customer service. Glad he is the first in line of the shop. You walk in he's smiling you call and you can hear his smile. I was never hesitant to call them about any questions well because Alfred is there and I know I will get treated great. He will call me with updates about my car and even updates about my insurance peeps that needed to re estimate the damage. (My insurance doesn't have a good reputation) As far as the repairs go I was amazed at the work (kudos to the guys in the back scenes) the paint matched exactly to the original and I couldn't even see a dent any more! My car looked like new and they even washed it ,cleaned, aaaaand vacuumed from inside! I was just speechless and thankful. I highly recommend these guys they are awesome Thank you Image Auto Body you guys rock!! read more

Image Auto Body - Before taking it to the shop - Body Shops Near Me - Pflugerville, Texas

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This is probably one of the few places that will get your car done right. With no hesitation MrTony made sure i was satisfied and my car as well. Tremendous Customer service and that's hard to find when your going to body shops. This shop is well recommended and if you have any problems please consider this. Thank You Tony. read more

I don't ever post reviews but this place is awesome Chris and his team have been nothing but amazing! I was rear ended in my 2019 kia optima and called kia to see who they would recommend to look at my car and get an estimate on the damages and the girl recommended Chris at image auto body and said they did an amazing job on her kia optima so I called and they were able to squeeze me in on Monday which the day I called was Friday so that was awesome. On Monday I brought in my car and they said that they can get started that day which I didn't prepare for but I was happy I didn't have to wait weeks or even months just to bring it back in Chris later looked over my car and told me that my car might be totaled so to be prepared for that due to possible underlining damages but he was gonna do everything to try and save my car just because I didn't want a new car. They were way more in touch with me about my cars updates than the insurance company was. I found out from Chris that my car was totally after he told me he contacted the insurance company almost a week before saying it was totaled. Yes I didn't have such a happy ending with my car getting fixed but they were great to work with I would definitely recommend this spot! I will definitely make the 45-50 minute drive if I ever have any issue with my future car! read more

Took my car for an estimate after my car had some damage from the Surf Thru car wash. Based on work location and timing, I had a limited window to get the work done. The estimate was reasonable and after some discussions, I found Tony knew what he was talking about and felt he would do a good job. When I went to pick my car up the work was exactly as described. I have since dumped the car wash, poor service and quality, but I will continue to take my car to Tony if needed in the future. If you find yourself in need of some auto body work, Image should be the first place to consider. read more

I really had great customer service here. I brought my car in on Friday. Tony gave me a fair estimate on the work and I dropped my car off the following Monday. He called me that Friday and it was ready. The car looked great. Tony was very pleasant and professional. This was a wonderful experience and I couldn't be more delighted. read more

This a small locally owned body shop, which is wonderful as they understand customer service. I stopped by and met Alfred, told him I had a strange request and he was totally receptive. I build & maintain race cars for a living. So when I asked him if he would be interested in repainting the interior & rollcage he said "Sure!" Now this isn't my first rodeo. I have been to many shops that say "Race Car? Sure, we can do that" and then quote a premium as they think that because I have a race car they can double the price. Image Auto Body is one of the exceptions to that rule. Alfred quoted me an extremely fair price and completed the work in less time than he estimated. They did a great job and were excited to do something "fun". I'm sure that same quality applies to traditional auto body work as well. read more

I got rear-ended July 16th 2021 sitting a stop light in my Camaro. The other driver did not have insurance. After jumping thru all of the hoops and going round and round with my insurance company and waiting on them to come do their estimate, I did my own estimates and it looked like it would be late September before I could get my bumper replaced. This was a fiasco. I heard about Image in Pflugerville and went to talk with them. Jousaf looked at it and said he could order the bumper and have it fixed in about an hour. He called the next day and I took it in and was fixed in an hour. What a great job, great company and alot lower than all of the other places I went to . I highly recommend this place for body work or any other repair you need. Thanks alot for getting this headache behind me,,WOW,,10 stars read more

Took my 2011 Mini Cooper S convertible here after being sideswiped on 45. Image Auto Body's estimate was half the cost of the competitors up the road, Saw the good reviews and brought my car here. Was told 10 days and she would be done. Took less than 10 days before i got the call that she was done. When I picked her up she looked brand new! they did a great repair job and paint job. When i got home I did notice a spot (tiny, but noticeable to me) on drivers door that needed paint so i took her back and they had it done in a couple hours. Tony, the Owner, was great to work with. The reason I'm not giving 5 stars is because they didn't clean up inside after themselves. Passenger inside door you can tell someone with paint on their hand touched. Also the door trim & floor mats all dusty and dirty. Just would have been nice for those to wiped down. Hopefully I never have to come back, but if another collision occurs i would come back to Tony and crew! :) read more

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Mr. Tony and Image Auto Body worked a miracle on my 2004 Acura TL. I use to always joke that I'll drive my it until the wheels fall off. Well, it was a joke until it actually happened. My front wheel literally snapped off due to sheared bolts on the wheel hub (note to self - stay away from aftermarket rims). Nevertheless, I get it towed to Image Auto Body and about a week or so later, my car was back on the road running better than it has in years. They did such a good job I had them replace my AC compressor and radiator as well! Gone are the days of DWH....driving while hot! Thanks Mr. Tony and Image Auto Body. Excellent work and excellent customer service! read more

I took my car here to get a quote on a large repair (for an insurance claim). I also wanted an independent mechanic to look at the car. The owners were extremely rude to the mechanic and would not let him look at the car even after I called to give my approval. They asked me how I could prove who I was. Well, they have all my personal information, driver's license number, VIN number, home phone, etc. They could have easily called me back on my home phone to verify who I was, but wouldn't. Ridiculous. After that I wanted my car released to me. I went in person to give them the fax number and claim number so they could fax the bill to the responsible insurance company to get paid. I told them that I would have a towing company pick it up that afternoon. They said fine. When the towing company arrived, they refused to release my car saying they did not get paid. I called them again, they were very rude to me. A comment was made that "you wouldn't expect to walk out of a grocery store and not pay them" - WHAT?? They were going to get paid by the insurance company- this happens all the time. And why did they say everything was fine when I gave them the claim info that morning? All I can guess is that they were upset that they lost a large repair job. So, they got to keep the car over the weekend (and charge the insurance company for 3 more days of storage) until they actually received the check. Wait, it gets better. They charged the insurance company over $700. For what? - to tow my car 5 miles and store it for about 10 days (outside in a parking lot - I know it was outside, the inside of the trunk was wet from the rain). An average tow for 5 miles is about $65. So, I am guessing that the insurance was charged over $600 to store it. Hmm, make your own conclusions. Their motto is "we dare to be different", well I'd agree with that. read more

Shop is the best. Alfred explained the process to a "T". My vehicle was damaged by a person who had a terrible insurance company. Alfred fought for me and fixed my vehicle with no issues. I will only use Image Auto Body for now on. Awesome customer service!!! read more

I received excellent service in a timely fashion. The company is well-managed and does superb work. HIGHLY RECOMMENDED!!!

I had a minor hit on the side that broke the side mirror and some minor scratches on the door. I took my car to Image, as well as 2 other highly rated body shops. Image came up with an estimate less than half of what the others would have. On top of that, Tony and his team, did a fantastic job fixing every thing. It's a family owned, local body shop. I highly recommend Image if you need body work done. read more

Would highly recommend this body shop. Alfred contacted me daily to let me know exactly where they were in the process of fixing our vehicle. Quality work, great customer service and will definitely use them again if needed. read more

this shop is terrific..they really care about their customers. they are an honest shop..excellent work & follow-up.. thank you image auto body!!! read more

My car had been hit by a driver in a parking lot, while parked. I had no other way to move around town and get back from work to home. All shops or towing services around my work area were unaffordable! A friend told me about Image Auto Body, they took care of me immediately and the car was ready the next day. I had the best customer service from the team working with my car, friendly faces, and very thorough explanation of the issues, quotes, and parts involved. Honest, affordable, professional. Really good paint job and repair... and they take care of all the paperwork with insurance - that means no extra headaches for me :) I totally recommend them! read more

I'm sure with all of the good reviews about the actual work that this place does is great. However the woman who handles their phones, and customer service questions is not very friendly and not even close to being helpful. First of all, when a potential client has a question about your establishment - don't you think your first response should be "How can I help you?" to the potential client? The only answer I got out of this woman over the phone was "Uh Huh, Uh Huh and Yeah". This is the woman that represents Image Auto Body, I would think she should be a little more empathetic to your callers. Instead, she disconnected my 1st call. When I called back to explain I was disconnected, all that she responded with was "Uh Huh, Yeah?". Not once did she apologize. Here's an answer to the business: Either get that woman some phone etiquette training or get rid of her. There is no telling just how many other potential clients she has irritated enough that they decided to go somewhere else because of her poor customer service skills, or lack of I should say. Since the repairs would have been for my mothers vehicle due to a car accident, the last thing I want is for my mother to have to deal with her. I can't even imagine how this woman would treat my mother in person, when she treated me rude over the phone. Guess we're taking our business somewhere else. I will be sure to advise the insurance company that this establishment should not be on their select premier list. Not with the horrible person handling the calls. Rude, unprofessional, and needs to put some sunshine in her voice. read more

Absolutely wonderful! From great customer service to beautiful work. I just had my car worked on yesterday and I will definitely be going back for any future needs. read more

We had to get the driver's side mirror replaced on our Ford Focus. I was headed to the Ford dealer when I thought I would try a place a bit closer to where we live. I searched Yelp and found this place. I like that it is locally-owned. I pulled in and was greeted by Alfred. He took no time at all giving me an estimate of time and cost. I ordered the part and as soon as it was in, he called me. I returned (with three kids in tow)-and he said it would be thirty minutes. We went for a thirty-minute walk. As soon as I walked in the door, the car was ready! Awesome on the timing. The price was also exactly as quoted. (Ford by the way quoted me $30 more just for the mirror. The same mirror that Image was using.) I hope I never need to see this business again, but I am glad to know they are here if I should need them! read more

I am inherently mistrusting of mechanics, so when I hit a deer and had to find an auto body repair shop, I knew it was going to be a hard task. I asked for recommendations from friends first, and practically every place mentioned had both good and bad comments made by friends on facebook. A friend mentioned Image Auto Body to me, but wasn't sure of the name, so when I googled them as what was close to me, and realized it was the same place, I thought, "Okay, I'll give them a try." Alfred was very friendly, knowledgeable about all of the different insurance companies and how they work (good and bad), and really set me at ease about what to expect. We learned a lot about recycled/reconditioned/after-market parts and the pros and cons, and their shop warranties EVERYTHING they put on your car. He kept us up-to-date on the progress of our repair, about every other day checked in with us to let us know what was going on with additional insurance, etc. He got our vehicle to us even a day earlier that was initially promised, dropped it at our house free of charge, and even vaccumed the inside. Nice perks! Most importantly, their shop was HONEST, had wonderful CUSTOMER SERVICE, and provided the service that you can only get when you have a "mechanic friend." Highly recommend this shop! In fact, will be calling them soon to repair my husband's cracked windshield! read more

I recnetly had to take my car back to them from an accident in 2006 which took them 5 times to get corrected. i can say at that time that the people there were extremely helpful and eager and willing to take care of things. again recently the paint on the hood of that vehicle just stated falling off. i took oit in and Alfred there was very helpful, explained that the paint was not put on right and he had to take it to the new management for what they would do to get it fixed. the new owner agreed that it was not installed correctky but he felt he was not his at the time it was installed so would not do anything with it. so basically he gets all the assets of the name he purchased but none of the liability. do not go there expecting them to honor anything further than what little time is on the paper. i would not recommend them to anyone looking for that warm fuzzy feeling that they are in with customers for the long haul just the immediate sale only folks. read more