We had a wonderful experience with Custom Closets from beginning to end and highly recommend them…read moreto anyone looking for a custom design project with fair, competitive pricing paired with exceptional customer service and communication. Our first major interaction was with Kyle when we visited the showroom to design our dream pantry. The showroom itself is beautiful and filled with inspiring examples that really help you visualize the possibilities for your own space. Kyle used an impressive design program to create a 3D rendering based on our ideas, and it turned out exactly how I had imagined. He was incredibly patient as I asked for several tweaks to the initial mockup until everything felt perfect. My husband and mother were with me, and Kyle made sure to include them throughout the entire process. Kyle is not only highly charismatic, but he truly exemplifies exceptional customer service--something that feels increasingly rare these days. He is kind, patient, personable, and has excellent sales skills without EVER feeling pushy. All of this made it easy to move forward with confidence, knowing we were in great hands. Their stellar reviews already spoke for themselves, and the design experience was truly the cherry on top. On installation day, Ronnie took great care to cover our floors and keep our home as clean and organized as possible throughout the install. He was incredibly kind, communicative, and highly professional. I always make a point to mention in my reviews whether I felt safe with workers in my home, and I felt completely safe with Ronnie. That is incredibly important to me--working with a business where women can feel comfortable and secure having workers in their home. He completed everything in just two days, and as an added bonus, he noticed a leak coming from one of our washer hoses when he pulled it out from the wall. The hose was rusted and corroded, and we had no idea there was an issue. Because he took the time to point it out, we were able to replace it before it became a much bigger problem. We truly appreciated that extra level of care, especially since he didn't have to mention it at all. We could not be any happier with our pantry/laundry room!!! If only I had taken some "before" photos of our tragic former pantry, so that I could show what a true, magical glow-up transformation that this remodel has been! THANK YOU so much, Kyle and Ronnie for being fantastic and making our dream pantry come to life!!! We have future projects we want to do down the road and we will 100% be using Custom Closets again!!!

Had such a great experience the first time so we used Custom Closet Systems again. Esmeralda helped…read moreus with the measurements and designs and sent us 3D imaging with pricing within a couple days. Booked asap and they were able to come sooner than expected. Jason showed up on time and did a great job putting it together for us. Highly recommend!

I am really impressed by the customer service this company has provided. The attention to detail…read moreand constant communication has been so amazing. Rebeca sat with my 2 girls and helped them design their own closets. The patience and kindness she had was comforting. The quality of work was amazing. they tore out the old, installed the new, cleaned up and it all was well done. I highly recommend this company. Thank you to the whole team Amanda Northington

This is our third time working with Inspired Closets. And while they've all been great, this one…read morelives up to the phrase, third time is the charm. Monica was our designer. From our initial consultation throughout the process, she was responsive, thoughtful, professional and attentive. She got to know us a little, our preferences, likes/dislikes, current home style, future plans for the house. And based on that information, she designed a perfect solution for our living area. The result is clean, open, and full of storage (room for activities anyone? ) Diego was the installer and he was efficient, friendly and also very professional. And all of this came at an affordable price. Monica worked with us there too so we never felt rushed, hurried, or uncomfortable. Total pro. 12/10 would recommend!

My parents paid over $2000 to get a closet done. And they use the cheapest material, they said we…read morecould move the shelves, and that's not possible, cause nothing is aligned evenly. Most unprofessional shoddy, work and material I have seen.They take advantage of elderly and give them the junkiest stuff. They should be ashamed of themselves and nobody should use that company. If you want high quality closet. Their quality is so cheap.I would give em no stars for the price.They charge if I could. And the way it was supposed to be designed isn't even the same as how they built it.

My husband and I went in here accidentally. Our GPS has taken us here instead of different…read moredestination lol. There display was nice but it looked expensive to be honest. We ended up getting quote trying to build closet for primary room. The designer came who came to measure the room where I requested closet to be didn't take long. What took long was when she edit it on her laptop to show us how it'll look in 3D and price range with other options. I know that it's probably by commission but she was very upselling. Even though she said she doesn't mind if we ended up signing w/other company. Once she found out about us having another quote she demanded for the price and asking which company it is. We did not have to give out that info but we did and she contacted us daily saying there wood quality and service was better and $500 off which means there more affordable which wasn't. She told us she would do another design and send it to my husband... She did not like to take no for the answer. Although she was good with design we ended up not getting any closets so had to kindly decline the second offer price. That is why I gave 3 stars. Since we didn't install any closet with them and one more thing, there price is on expensive side.

After researching six Yelp and Better Business Bureau ratings, contacting four businesses,…read morereviewing two resulting bids...owner Rob, Office Manager Sofia, a very patient AutoCad designer we met at the showroom (armed with yoga mats and balls), installers Kerry and Angel and everyone else behind the scenes exceeded our expectations. The live meetings, professional bids, variety of pricing and color options...this local company literally hit the nail on the head for our project. Professional. Courteous. They listened and advised from experience, and we have a better result because of their patience and partnership.

Highly recommend! Talk about a local gem, the owner himself, Rob, came out to do the measurements…read moreand design work, was patient as we tweaked and customized the design, helped up keep our budget in sight, and created the perfect storage solutions for our garage, laundry room and primary closet. We'd talked with two other companies prior to Closet & Storage Concepts, and it was really no contest. The showroom is great, and Sofia kept us in the loop along the way. There were a few hiccups with install: product delays which turned into an extra day of install, some areas weren't quite cleaned-up, and we noticed our dryer now has a pretty good dent in it from the install (to be fair, we have not brought the dryer dent to their attention yet, and will update this review after we do). That said, Rob and Sofia made sure a team came out the next day to finish and fine-tune the cleanup, and the end product is exactly what we wanted. I definitely recommend.

I love my new closet system from Closet Factory! They are partnered with Costco to provide quality,…read morecustom made closets to their customers. My designer, Linda Mcilveen, was great to work with! She was super helpful. She gave me great ideas and suggestions when designing my closet and got back to me promptly when I had questions. Israel was my installer. He was excellent! He was very professional and worked efficiently to get the job done. Although I wish the backing for my closet was included, overall it was a wonderful decision and I'm extremely happy with the end result!

I scheduled an in-home design consultation with Closet Factory and unfortunately left disappointed…read morewith the overall experience. My appointment with designer Nazarena Ippich was scheduled for 4:00 PM. After waiting past the appointment time, I had to call the office to find out where my designer was. The receptionist was apologetic and had to track her down. Nazarena eventually called me at 4:15 PM and arrived around 4:30 PM, later admitting that she had written down the wrong appointment time. When she arrived, I explained that I needed to leave by 5:15 PM for another commitment. Despite the shortened appointment window caused by her late arrival, I tried to explain my vision for the project. What surprised me was the lack of design input. As a homeowner, I'm hiring a designer because I want professional ideas, creativity, and recommendations. Instead, I felt like I was expected to provide most of the direction. Nazarena took measurements and worked on a rough design and quote. Before leaving, she confirmed my email address and told me she would send everything later that day. As of the following day, I had received no email, phone call, or text message. This was especially disappointing given the earlier scheduling issue. My wife and I are investing in what we consider our forever home. We're not financing the project and are prepared to pay for quality work and service. Throughout this process, I've met with several designers, contractors, and builders, and most have been attentive, responsive, and professional. Unfortunately, that was not my experience here. I hope Closet Factory addresses these communication and customer service issues because first impressions matter, especially when customers are making significant investments in their homes.

Chantal was knowledgeable and patient. The team rushed our order and it was installed…read moreprofessionally. Duke Kimhan

Chantal K. was easy to work with and just made the experience fun in creating a functional design…read morefor all the closets and the pantry for our new build. Her expertise made the process quick and budget friendly. Thanks Chantal!

Hands down - the BEST! Worth so much more than their fee. I…read morefeel like a new person; grateful to be able to pass on all the things I don't need anymore. If you're thinking about it, then it's time. Thank you Natalie!!!!!!! So many moves, never enough time, and 15 years in storage meant there was barely enough room in a 3car garage for the car. Natalie and her team blew me away - in a good way - they emptied boxes, organized shelves, rented a truck and delivered donations to Savers and now my garage looks great! It's like magic! In those two days, they also organized my pantry & disposed of out of date products, organized under all 4 sinks - kitchen & 3 baths, & organized my kitchen cabinets, removing items I don't use anymore.

Amazing! Amazing! Amazing! Have you ever said, "Oh, this…read moreis easy. I'll get to it. Maybe tomorrow?" Well, those were my excuses on my new office. Boxes, boxes and more boxes. Photos galore and every time I started I would see a photo, I'd sit and reminisce and Bam! Nothing done! Well enough was enough and I called "Get It Together ". What great Customer Service and a fabulous job of organizing! Highly recommend. A+. Thank you Natalie! You are a Life Saver

TLDR; They are AMAZING! BOOK with Tatyana & Svetlana NOW!!…read more I had been telling myself that I would clear out my garage and guest room since 2023. I would start and stop, get going then pause, I even took days off work to get through it, but no progress was made. Honestly I was way to busy to put in the mental effort and actual time to get this done. For context I did a small remodel and there was a lot of items relocated to the guest room and garage to create room and they never made it back to their spaces or out of the house. I finally realized I needed help so I looked around online and found Two Organized. From jump (compared to the other companies I contacted) they were on top of what I needed, they offered me options, they did a free in person walkthrough so I could explain what I was looking for, estimates and contract finalization was easy, and scheduling during the holiday season was handled amazingly. My schedule was crazy and changing frequently and they were so gracious with the changes! They were very clear about what to expect and what I needed to be available for. My part (separating things into keep/donate/trash) was done in about 1-2 hours for the garage and 1 hour for the guest room. The rest was all Tatyana and Svetlana! The system they organized my items into is super easy to follow, everything is labeled, its just so beautiful and peaceful. Seriously the quality of my life has improved so much being able to use my guestroom without a thought, both closets organized and clearly visible. Simply walking into a clean garage to do laundry or work on a project is so much easier than navigating the cluttered and cramped space I was operating in before.

Tatyana and Svetlana are excellent and I'm so glad I hired them. We moved into a new house and so…read morefar they've done my master closet, kitchen/pantry, and master bathroom. They unpacked boxes, organized items and put everything away. These ladies work very efficiently, don't waste time and truly are in your home to get things done. I'm excited to have them back to organize my office and our son's room. Communication is excellent and fun fact, they are former Cirque du Soliel performers! They were the trapeze act at the O show in Bellagio. Talented and organized :) Highly recommend 10/10