My 13 year old dog developed a cyst in an unmentionable place and Dr. Music took care of it no…read moreproblem and the price was reasonable! The two major problems is that they are about 25 miles away and the ladies at the front desk wanted to kidnap my dog cos they loved her!

I have 3 Golden Retrievers and they all go to Dr. Music at the Madison Animal Hospital. Best prices…read morearound. Friendly staff that genuinely care about animals. Pretty quick visits for vaccinations and check ups. I'll never go to the other Animal Clinic near them again. Highly recommended.

This is the best groomer in Beckley. I've tried several others. Very trustworthy and constantly…read moregreat pet grooming. Same people every time so no wondering who is working with you fir baby. Very reasonable prices and fast. Be patient with phone calls and texts. This is a small business with a single owner/operator. Schedule appointments a week in advance and pay with cash or check only.

These folks went out of their way to take care of our dog, who got onto a mess while we were on…read morevacation. They bathed, trimmed, and scented our Pomapoo, then added a cute kerchief. They all cooed over him and said they loved working with him and were sad to see him go. I would recommend them to anyone.

I called on a Tuesday, they were able to work my 2 male dogs in for a Friday after my usual…read moreboarding had let me down in a clench. My neighbors had boarded their dog here before and said they were satisfied with the service. Called Friday and got directions. Directions were good. Facility seemed clean. I didn't see in back except for a glimpse, kind of reminded me of the animal shelter cages. On the opposite side I had noted that there are outside runs. Had been told on phone it was $18 a piece for dogs (no difference that I have 1 dog over 100 pounds, second one is 50 pound pit mix). Other charges would be "explained" when I got there. Was told $20 extra for bath, which is a pretty good deal. I said if they could bathe the pit, great, worried my Great Pyrenees would get away. He's strong, can leap fences and he's a runner. Would be $5 per day each for a "nature walk". Well, they are supposed to be let outside 2 times a day anyway and, again, afraid bigger dog would get away. $3 a piece per day for them to play in the high fenced "atrium" for about 1/2 hour. I o.k.'d this. Kennels are open until 4:30 Sundays, 5:30 rest of week. I told them that I would pick them up on Monday as I doubted I would be able to make it back into town before 4:30 Sunday. Picked up my boys before closing Monday. Bill $199.80. Not itemized in any way. Seemed high for 3 nights, even including above, given their quotes. Staff seemed distracted and had even started filling out intake paperwork on the third dog I had brought with me when I came to pick up the boys instead of immediately bringing out the male dogs. Dogs appeared well taken care of though. My pit mix was clearly clean. Staff seem genuinely fond of the dogs. So I feel that they got good care and would use Shamrock Stables again and recommend them. However; it bears noting that they charge (I was figuring my own bill and checked the back of the slip that they GIVE you AFTER you sign) for the day that you drop them off and the night that you pick them up (even though they close at 5:30 p.m.) Now, if this were explained, that would be better. If this were a PARTIAL charge, it would be fair, especially as 5:30 p.m. is really an EARLY time to close then charge you for the UPCOMING NIGHT. In fact, had I picked them up at 12 noon they would STILL HAVE CHARGED ME FOR THE UPCOMING NIGHT. WHICH IS SHEER GREED. SO, I HAD DOGS WHO STAYED FOR 75 HOURS AND I GET CHARGED FOR 96 HOURS.THUS 4 STARS WHERE I WOULD HAVE GIVEN 5 STARS FOR A LITTLE LESS GREED. But, the staff was great, greed is on the owner.

I dropped my dogs off on Friday evening, along with a tote bag of their food bowls, pre-portioned…read moreand labeled bags of food, and two blankets. The woman at the front desk was very friendly and made me feel at ease. The facility smelled as good as boarding facility can, and seemed clean. She took down my food instructions (since I had brought my own food and requested that they were fed what I brought), and she wrote a description of my blankets. She told me that they wash the blankets, so the description would help them go back to the correct dog when they come out of the dryer. She asked if my dogs had any allergies, etc. Sounds awesome, right? I returned to pick up my dogs on Tuesday mid-morning. I was charged appropriately, $18 per dog, per day, plus tax. Here's where I ran into problems...when the blankets were handed back to me, they were so dirty that I had to put them in a trash bag just to get them into my car. There is no way they had been washed. As a result of not having blankets clean enough to lay on my car seats, I now need my car's interior cleaned from the dirt on my dogs paws. I guess that's my lesson in not bringing extra blankets. I won't make that mistake again. I didn't even bring that to the staff's attention, because I had a bigger issue. I had sent my own food for a reason. My dachshund has thyroid issues that make her overweight. She is on a calorie-counted diet. When I opened the bag I sent with them, only ONE portion of food for each dog was missing. So I thought either my dogs didn't get fed for 4 of the 5 days, or they fed them something else. I immediately called and asked what had happened, and received a return call a short time later from the owner. He said that the person in charge of my dogs for the weekend had difficulty getting them to eat their food the first night. So they looked at their info card, saw no allergies, and took it upon themselves to feed my dogs the kennel's food. The owner said that they have a procedure for this, if a dog won't eat, the staff member is to call the owner for advice, and then call the customer and ASK PERMISSION to feed the dogs something else. No one called me for permission. No one called me at all. The owner said that this will prompt a staff meeting about policy. That's fine and dandy, but does nothing for my frustration at paying almost $200 for my instructions to be ignored completely. The owner seemed sincere in his apology, and I would give this place ONE MORE CHANCE, based pretty much only on convenience of location. If they failed again, though, there is no way for a third try.

Excellent service and care! The best personnel that love animals! Easy pickup and drop off.read more

First time I boarded my Boston Terrier Otto. I was really nervous but they took wonderful care of…read morehim and sent me photos during our trip. Will definitely board with them next time we take a trip

Have taken care of my fur babies many time and I'm always happy & feel relieved each time…read more Very good

Kim is my cat and she loves the big room that they have for cats. At times he told me she sets by…read morethe doorway and just looks at the dogs as if to say you can't get me. I take my food and she thinks she is home, when I pick her up she walks around the living room smelling everything then she knows she is home again.

Penelope's is great. I have 2 shih-tzu's I took them to another local, (no name given) i was told…read moremy male needed to be sedated, so i got the pill from the vet. Never Again!, my dog was drunk and traumatized. I later, while listening to others in a vet office, overheard that their dogs had to be sedated also. I realized then, that is was not my dog needing sedated, but it was the groomers lack of experience and knowledge of animals. I prefer a person with the experience to handle a nervous dog. Penelopes Pets is the place. don't make the mistake and take them elsewhere, your dog could be the next one sedated.

Great place my dog always looks great. Very clean shop and the employees are always nice.read more

Called to inquire about boarding my dog for several days while I deal with a family emergency. I…read morewas told that because we don't and don't need day care with them they will not board my fella.

Professional, friendly, felt like my cat was well taken care of. She came back the same cat which…read moreis really all I could ask for out of a kennel!

Professional. Reasonably priced. Care about your pet. Clean. My dog had a good experience staying…read morethere. Recommend.

I've been bringing my cats here for the past 3 years since moving to WV, and both doctors have been…read moregreat!

My experience with Greg Eaton (vet) and Chloe I consider the treatment of my two cats Marshmallow…read moreand Hot Chocolate to be cruel and abusive. They both were handled very rough and both got two shots each with syringe and needle held 3 to 4 inches above them and was stabbed from that distance. Mouths were jerked open and heads jerked around. If this kind of treatment is not a form of cruelty and abuse I don't know what would be. This was at Danville Animal Clinic Danville WV. July 23rd 2025. Signed Trudy Baisden.